4.5
Very Good 4596 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sandals Emerald Bay Great Exuma – All Inclusive in Rokers Point (Emerald Bay), you’ll be minutes from Emerald Bay Beach. This 5-star resort is within the region of Hoopers Bay and Exuma Beach.

Rooms

Make yourself at home in one of the 245 guestrooms featuring refrigerators and iPod docking stations. Rooms have private balconies or patios. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 7 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a swim-up bar. A complimentary full breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

Sandals Emerald Bay Great Exuma – All Inclusive
Queen's Highway, Emerald Bay
Rokers Point, Bahamas

Reviews

4.5 Very Good 4596 Reviews
Christmas vacation at the beach
Reviewed 5 days ago

This is my second trip to Sandals Emerald Bay and it will not be my last.

In my experience, the Bahamas in December has not been the warm, sunny climate that is described. I live in Texas and do not generally have the extreme cold snaps, snow and ice so that could be why my perspective is different than others. I arrived on Wednesday, December 5th and it was cool and cloudy. Thursday and Friday was extremely windy (25 MPH winds), partly cloudy and kinda chilly. I was only able to get in the water once. Saturday was my last full day and it was very rainy and nasty. I was due to leave on Sunday and of course it was sunny, no wind and warm. This being my second December trip, the weather has been the same both times. I will say that even though the weather was not ideal, I love this resort.

This is a fairly quiet and laid back resort. If you are looking for a big party, this is not the resort for you. It is fun, but just not lots happening at night. They do have a piano bar where there is a sing a long with Heaton Dean. He is so good and so fun. It is my favorite night(s) at the resort.

All of the restaurants are very good. Most of the Sandals resorts have a pub and at this resort it is called the Drunken Duck. This is always a fun place to gather, have drinks and meet new people. I was very disappointed in the pub this year. The service was terrible, slow and rude. They left the tables with dirty dishes for over an hour without cleaning them off. This is not the norm for Sandals and was very disappointing.

I have been to many beaches and this is one of the best, most beautiful beaches I have ever seen.

For the second year in a row, me and my husband have had a serious issue with sand fleas. We were covered in bites from our head to toe and I can say it is a horrible itch. My best advice, take OFF with deet and use it. Bring some sort of ointment with you to treat the bites. The resort shop does not have anything that you can buy to treat the bites and honestly, it is miserable.

I definitely recommend the Red Lane Spa. I had Geneve twice and she was so good. Very professional, helpful and listened to what I wanted.

The only other issue I have is the cost of the airfare to fly from Houston to Georgetown. It is pretty expensive but again, I love this resort so much, I will not let it keep me from going. I will just plan to stay a bit longer since the cost to get there is so high.

I highly recommend Sandals. I have been to 5 different properties and love them all for different reasons.

Great Resort, but some serious issues
Reviewed 2 weeks ago

We are repeat Sandals customers and generally very satisfied. However, the diving operation at this resort is absolutely below average, which is the reason why we must give this resort only three stars.

First the pros: As you would expect with Sandals, the resort and the staff, as well as the food and service are excellent, no issues at all.

Cons: We come to Sandals primarily to dive and were extremely disappointed in the entire diving operation.

1. The shuttle that brings you from the resort to the marina is in very bad shape inside and out. It is surprising that Sandals would allow this kind of thing to happen, since the SUV (shuttle) bears the Sandals logo. This vehicle is just a mess, it is dirty and the interior is broken in many places and the tires dangerously underinflated.
2. The dive shop is in such disorder and dirty that one does not even want go inside. The carpets are filthy, the equipment (BCD's and other stuff) is just thrown everywhere without any regard.
3. The boat is in bad shape. I think this vessel was never cleaned - neither the hull, nor the windows or the interior. All shackles are rusted, plastic waste everywhere on the boat.
4. The biggest disappointment was that in one week, the dives were cancelled on two days. We come to Sandals primarily to dive, so one can imagine our disappointment. On both days it was a little cloudy and windy, certainly diveable conditions. Any other diving operation on the planet would have gone out with their customers. We never had dives cancelled at any Sandals location, even with conditions that were far worse. We are experienced divers and well aware that in certain situations and conditions, dives need to be cancelled; but on both days the conditions were absolutely fine.
Needless to say that we brought up our disappointment with the manager, who was sympathetic, but - as expected - told us that the safety of their customers comes first. No problem, we totally understand that, but as I said before, the weather conditions were good - cloudy with winds around 15 mph, gusting to maybe 20, very few white caps on the water and waves well below a maximum of two feet.
The decision to cancel the dives was made by the water sports manager.
Reading other reviews on the topic of diving at this resort revealed, that this did not happen the first time.
It is unfortunate that our Sandals experience here was not as satisfying as it is usually. I hope that this situation will be remedied in the future.

Great 4 star Resort
Reviewed 2 weeks ago

The Resort was brilliant & staff were amazing, so friendly & helpful. The clear Blue / Turquoise seas were Beautiful! The breakfast wasn't that great & a lot of breakfast food was cold, Overall it was a great holiday.

A Few Days At Emerald Bay!
Reviewed 2 weeks ago

ARRIVAL: Our flight arrived at around 12:20pm on a Monday afternoon. It is only about a 15 minute ride from the airport. They set up individual taxi services for you. Upon arrival at the hotel around 1:15pm - we had a short welcome orientation. The staff were experiencing issues in their laundry services and our room wasn’t ready until closer to 4pm. The manager was kind enough to give us a $50 credit.

ROOMS: Unfortunately the room interiors is where things were lacking. The furniture is older, chipped, and some of the drawers do not function. The bed had paint on it from when they painted the walls. The mattress was only mediocre. My husband is 6'2" and was very uncomfortable. The TV is far too small for the room and too far away from the bed and up too high on a dresser. It makes it hard to watch from the bed. The air conditioning unit is LOUD on high. I used a fleece jacket to muffle the sound while I slept. One feature that would be very convenient and nice is if they added screens on the patio sliders. Sometimes you don’t want the air conditioner running all night. The fan is quite useless too…unless you want it set to high all of the time. It has one setting. And it is also loud. The bathrooms seem to have recent renovations. They are very clean with nice shiny fixtures and tons of space!

FOOD: The food was good. There was a decent amount of variety at the lunch buffets, but there is definitely room for more. My absolute favorite restaurant was Bombay. Me and my husband enjoy Indian cuisine on a regular basis. The flavors were delectable! The chefs are from India and the manager/host is a delight. He is a very friendly and nice man. Drunken Duck was my second favorite spot. The bartenders and servers were all really nice and comedic even. The food here is also really good. The billiards room is pretty awesome with three pool tables and table tennis. One of the nights on our stay the hotel set up a chocolate buffet. It was to die for. So many delicious treats!

PROPERTY: The property is gorgeous with beautiful tropical plants, flowers, and palms. I saw hummingbirds and other interesting birds. It is beyond well maintained at a five star level. Often I saw staff pruning, cleaning, and taking utmost care of the outdoors. The elevator in building 7 is temperamental. It works whenever it feels like it and the stairs are inconveniently located, so it was a bit of an annoyance to deal with it.

SERVICE & STAFF: We encountered the staff quite a bit on our stay. Everyone says hello to you and with the exception of a few, each person was helpful and kind. The front desk staff need some attitude adjustments and seemed to care less than some of the others especially those working in the restaurants and bars. We had problem with our safe and the security came up within 15 minutes of calling them to fix it.

INTERNET: The biggest con for me was the internet. It is almost like using dial-up from 25 years ago. Loading your email with a few images or surfing some sites will be really annoying. If you want the better internet speed you have to pay $80 for the week. Not ideal. I like to sit and relax in my room at many points of the day and night. For the money you pay to stay here - there should be no such thing as $80 for the faster internet.

The beach is beautiful! It is well kept for the most part with some trash not being picked up often enough. The loungers aren’t the most comfortable, but just put a towel or two down and it is a little more comfortable. The water is crystal clear and free of debris. We swam every day we were there!

The water sports were about a three star. They have older equipment. They only had two paddle boards at the time and only one was in good enough shape to take out. Kayaking was a lot of fun and we tried the water trikes.

Overall, this was a nice property. I had a good time. I do not believe it to be a five star resort, but it has the potential. Give the rooms some updates, add a little more variety at the restaurants, and put some more smilies on the faces of the staff and it may be five star worthy!

Wonderful experience
Reviewed 2 weeks ago

I want to thank all the staff for their courteous and generous service. I was a little disappointed in our room location. We were on the ground floor and we expected to be on the second floor or above, as we were told by the booking agent. Everything else was superb, food, service, facility, everything.