Sandals Emerald Bay Great Exuma – All Inclusive
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
With a stay at Sandals Emerald Bay Great Exuma – All Inclusive in Rokers Point (Emerald Bay), you’ll be minutes from Emerald Bay Beach. This 5-star resort is within the region of Hoopers Bay and Exuma Beach.
Make yourself at home in one of the 245 guestrooms featuring refrigerators and iPod docking stations. Rooms have private balconies or patios. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort’s 7 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a swim-up bar. A complimentary full breakfast is included.
Business & Travel Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
How to Get There
I will start with the great, the property is absolutely beautiful. The plumeria and other flowering trees and plants were amazing. The palms and beautiful green areas were perfect. The beach is the absolute beat in the brand. And the food and beverage folk are the heart of this operation. Without them we would have left. Soy was the best sushi we have ever had . All that being said this is the only Sandals Resort we have ever been ready to depart on day 3. We stuck it out due to our investment in our vacation. From the uninvited large 4 legged guest (not a cat)in our room and never having supper reservations just to get started and we were Butler category sandals select guests. When we would ask about procedures one of the butler responses was that “we do things different “. We reached out to management and they were nice and listened but gave us some idea into the “difference “ in SEB compared to other Sandals properties. The entire experience was far less than desirable and also a disappointment since we have been 9 other times to sister properties and far less than any guest who pays that amount should endure. Our butler Corey was good. Over worked and stressed but he tried. His partner not so much. We looped our concerns and the other butler confronted us with an ultimatum of sorts . He was worried about his tip at the end of our stay. So there are ramifications to using the loop. As I mentioned prior we chose to stay with the original team because of Corey but hindsight is 20/20. We were warned by other friends who had traveled there and friends within the brand that they do things a bit different. We were hard headed and decided we should see for ourselves. Live and learn folks. Live and learn.... we won’t be back to this Sandals location but will rent a house on that beautiful island. One last note. We did reach out to Sandals corporate and they sent the complaint and concerns back to SEB instead of addressing it from a corporate point of view. It was the standard blah blah blah form email, which there was no taking responsibility. That was disappointing. Be aware you don’t need a butler there anyway at SEB. Just stay in the beach house block and save the money.
We loved this place. My wife and I had a great time and will definitely return! Absolutely the best beach I have ever seen. The water wasn't just blue - it was translucent blue!
We have stayed at several all inclusives and this was my first stay at a Sandals. Compared to other all inclusives, it was on par. The grounds are beautiful, the food was average, the wine was better than most. We did pay for the butler elite service. While they did a good job, I did not think it was worth the additional expense. I'm an early riser, so getting chairs at the beach/pool would not be an issue to me. When i return, I would get a similar room but omit the butler service. This was the most expensive all inclusive I have been to. It was worth it to see Exuma and the wonderful Island, but the Sandals resort was not worth the cost, compared to other comparable properties.
To summarise the minor issues, we had a Club Sandals snorkelling trip cancelled without being informed, the table we were seated at in the Italian restaurant was next to a noisy group of eight and the server in Soy was more interested in talking to other guests than attending to us.
So pretty minor really
When you contrast this with the positives,
The staff here were so friendly and welcoming and we were greeted by everyone that passed by us.
The quiet pool was an absolute delight and was rarely even remotely busy and usually very peaceful.
The hotel gardens were beautiful and the beach a long sandy strand with the most beautiful blue water that actually looked like the tropical beach you would dream of.
We obtained dinner reservations at a time we wanted on the days we wanted and without a butler booking them for us.
Our room was one of the more modest categories but had no faults that we could find and was well fitted, decorated, clean and comfortable.
We received room service, maid service, turndown service and in room drink service that met our expectations.
We struggled to get the loop working and so would like to recognise in particular,
Justin, the first mate on the dive boat who always helped me back onto the boat and handed me a cup of ice cold water or a towel at the perfect moment.
Daria the lady who worked all day at the quiet pool bar and looked after everyone so nicely with a friendly smile on every occasion.
Demetra, the short order chef that cooked my wife her poached egg/eggs every morning in Bahama Bay and even remembered how and what she wanted every day.
Charlton, who replenished the food in Bahama Bay, who took great pride in his work and chatted in such a friendly way to the guests showing them where they could find things and fetching things for them.
These four people were outstanding and will be long remembered by us though they will probably not realise how much they were appreciated by us. Truly following the customer service standards that we hope for and expect as Sandals guests!
I dived with dive team for ten dives over five days and did find the diving not too demanding for an experienced diver and organised in an odd way with the return to the dock between dives but I still enjoyed my time with the dive crew. I would expect highly experienced divers to find the experience a bit tame.
We had a wonderful week staying here and would rate this particular Sandals as one of the best we have stayed in. If I had to pick one to return to for a second visit this would be one in my very short shortlist.