4.5
Very Good 2394 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sandals Emerald Bay Great Exuma – All Inclusive in Rokers Point (Emerald Bay), you’ll be minutes from Emerald Bay Beach. This 5-star resort is within the region of Hoopers Bay and Exuma Beach.

Rooms

Make yourself at home in one of the 245 guestrooms featuring refrigerators and iPod docking stations. Rooms have private balconies or patios. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 7 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a swim-up bar. A complimentary full breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

Sandals Emerald Bay Great Exuma – All Inclusive
Queen's Highway, Emerald Bay
Rokers Point, Bahamas

Reviews

Drink with an unwelcome surprise
KrisTNtravels

We just returned from our 3rd trip and had this been our first, it would most definitely have been our last. We were treated poorly on more than one occasion. When we asked for fresh sheets as ours were torn, we were ignored and skipped most evenings for turn down. When asked a second time the morning housekeeper did remedy the situation. Called the help desk to get the phone number of the local pharmacy and was told they couldn’t give me that information but I could take a taxi into town and see if they could help. There were other small disappointments but the straw that broke the camels back was when a Cranberry and Tito’s was ordered at the pool and in addition to a lime a dead frog was in the drink! Needless to say we were over the day and as we left the pool someone in management took our room number and name and we were to be contacted about a incident report. We mentioned the incident again to Emma when she tried to get us to book another vacation with Sandals but we were never contacted. We are home now and were never contacted in person, via phone or email. Disappointed does not begin to describe our experience. We hosted another couple for the second year in a row and unfortunately they were there to witness the fiasco. We will not be returning to Sandals in the future, we will take our business elsewhere.
Please note that the manager at the restaurant, Soy was fantastic. The hostesses at Bahama Bay worked tirelessly and always had a smile on their face.

Sandals Emerald Bay - 2nd Visit
czechpleez

First and foremost - this is my second visit to Sandals Emerald Bay (SEB) on the island of Bahamas Great Exuma. That should say a lot, and for good reason. My visit was Oct 2017.

SEB is definitely one of my favorite Sandals resorts and Caribbean destinations. The bay. The water. The resort. The food. The ease and speed of getting there, and then getting home. All excellent.

My first visit was back in Sep, 2014. Since then, SEB has added three new restaurants, all excellent.

SEB is a "Club (Concierge) and above" resort; i.e. all rooms are Concierge or Butler level. There are no "Deluxe" rooms, so if you're looking for a budget get-away this may not fit the bill. But it's worth every dollar, in my opinion.

The staff and activities are as good, if not better, than my last stay. The staff are warm and engaging. The activities are fun, especially the Junkanoo celebration, which kicks off in the main pool in the afternoon, and continues into the evening with Bahamaian foods, music, dancing and performances.

Our room was super clean, no issues. The bathroom was large, with both a sauna-bathtub and stand-up shower, dual vanity sink and doored water closet. I will say that the king size beds are not my favorite, being way more firm than I'm used to. But they were totally tolerable. The room AC worked well!

One of my favorite features of the resort: They have several cabanas all around the main pool. Each cabana is "first come first served" each day. Each cabana has a two-person lounger and canvas wall curtains which can be opened or closed for napping, privacy or shielding from an afternoon shower (read: "liquid sunshine") that may roll in off the bay in fall and winter afternoons. If you're an early riser, you can easily grab a cabana. One issue we noticed is that some guests will try to "reserve" their cabana the night before by leaving an inflatable float or other personal items inside a cabana, and then tying the curtains closed, so that the early risers will pass by thinking someone may be napping inside. Sadly, the resort management seems to "look the other way" at this behavior. But I don't. There were several such late night reservation attempts that I found on my way back to the room after a late evening at the Drunken Duck. So I made a habit of removing the pool float and untying the curtains, so that other guests had equal opportunity at grabbing a cabana each morning. (#sorrynotsorry).

It seems every meal was really good, no complaints from any of the bars or foods. The staff was entertaining and welcoming. The grounds, beach and gardens were all beautiful to breath taking.

The pools and bay water was plenty warm. The weather was wonderful, but one or two afternoons we did get short showers roll in off the bay. They pass quickly so don't worry when your weather app says "chance of rain every day."

Special thanks to the following staff for making our stay wonderful:
Aaron - Main swim-up pool bartender (make sure you ask for the "Aaron Special!"
Mark - Teppanyaki chef extraordinaire! So fun!
Randolph - Truly wonderful young man who sang me Happy Birthday at Kimono's.
Elvis - Super fun bartender in the Drunken Duck.
Adorian - Our server in Bombay restaurant who went out of his way to ensure our dinner was fun and delicious!

Discovering the truth about sandals
jamiesondiane1

Recently stayed at sandals emerald bay and had a wonderful time. The property was beautiful, the golf course was outstanding and the people were very very nice!
Upon arrival, we were asked to wait for and hour till our room could be prepared. No problem because we were hungry so went to restaurant. Then we went to book restaurants for the week. Girl at desk was unpleasant and we found out later in the week that she hadn’t done the reservations correctly. We finally got into our room approximately three hours later!
Our room was very dated but ok. It was in block 7 far from restaurants but beautiful view of ocean. Housecleaning was very good. Our room was always cleaned by lunch time and even had towels refreshed twice a day! Room service was another story. Ordered once and it never arrived so decided to not use again.
Had a chance to speak with people that go to sandals regularly and they said that this was one of the nicest ones. We have traveled quite a bit to five star all adult resorts and have had much better quality of food and service elsewhere for far less! Service around the pool is nil unless you have a butler. I must however say that one waiter that picked up glasses around the pool always offered to get us a drink. Thank you Leroy!
Butler service takes all the chairs and cabanas in the morning. They are all first come, first serve but unless you want to get up at 5 am, you’ll never get one. Butlers reserve a cabana, two chairs around pool and two chairs on beach for two people. Sandals really wants you to book a butler!
The gym on site is very nice. Equipment is up to date. It’s not large but very good.
The golf course is really excellent but we found that without a Marshall, it’s first come first off for teeing off.
We were able to check in for flight home right at sandals which was nice. Airport is super small so they send people across the street to have a beer while waiting for plane.
Overall, very nice place where we had a great vacation. For us , sandals was always the ultimate resort to go to. We now know that it’s nice but for the money, there are better options. If you can get a package including golf, take it! That’s what we plan on doing again!