Furnas Boutique Hotel
What We Love
- Panoramic vistas and high-design interiors on the Azores island of São Miguel, with breakfastStaying in a newly opened retreat within easy reach of São Miguel’s attractions
- Wallowing in geothermal waters in both the indoor and outdoor pools
- Stocking up on all sorts of goodies from the onsite À Terra lobby market
- Lacing up for scenic hikes in the beautiful surroundings
What To Know
- Make a reservation for the standout À Terra restaurant
- The spa has a floatbed, Shirodhara massages, Vichy showers, a sauna, and a hammam
- The beach is four miles away
There are fewer places more stunning than Azores, the archipelago of nine pristine volcanic islands set in the middle of the Atlantic Ocean, just off the coast of Portugal. Set on the largest island, São Miguel, the brand-new Furnas Boutique Hotel ticks all the boxes for nature-lovers and sporty types, with opportunities to canoe, whale-watch, dive, fish, bike and even swim with dolphins.
Open since March 2015, this boutique hideaway makes the most of its spectacular setting with panoramic views and high-design interiors. Given its wellness heritage, the spa is the hotel’s pièce de résistance. Alongside outdoor and indoor thermal pools, it also has a gym, sauna, hammam, whirlpool and Vichy shower.
How to Get There
The hotel itself was fine. But I noticed about this hotel (and one of its sister hotels) that they push you to make a reservation at the restaurant if you have interest in eating there. Well, we made a reservation and went there to eat. Half the tables were empty, so I don't know why we were pushed to make a reservation and why we couldn't get a table half an hour earlier. After we ordered our meal, we received our appetizer in a timely manner and ate that. When we didn't get our main courses after around 30 minutes, I had to flag down our waitress (which took us a while since none of the other wait staff came to our table when we gestured for help), we asked about our food and after the waitress checked with the kitchen, we were told it would take a couple more minutes. A few minutes later, the food arrived at our table, unappetizing with congealed sauces and barely warm. What I would conjecture is that the food sat forgotten in the kitchen, and when the waitress checked, the kitchen staff tried to warm it up again in a few minutes and served it to us. When we tasted the food (fish and chicken dishes), both dishes were dried up and not hot at all. We told the waitstaff that we could not eat the food. The waitstaff took the food back to the kitchen and then came back to tell us that the kitchen checked and the food was warm. (Um, yeah, because you tried to reheat the food that had sat out and cooled.) Then the waitstaff offered to have the kitchen make us new plates in 10 minutes - which I don't understand how you can do with roasted chicken. Also by that point, we didn't trust the kitchen to make us food we'd want to eat. So we said we would just pay for the appetizer and drinks and leave without eating the main course. And we were charged for the appetizer and the drinks in full, with no sense of apology for wasting our time or having us leave without eating dinner. It was such an awful experience, and we had to go to bed hungry because it was too late by that time to go elsewhere for food.
I wish I could have stayed here longer. This is the ultimate peaceful spa hotel. My Furnas Power massage was excellent. The hotel is beautiful, simple, but has everything you need. Only thing that bothered me was that my bed was rock hard.
This is a wonderful hotel. The staff is friendly and helpful. The decor is modern. One of the best features of the hotel are the thermal pools open 24 hrs. Our meals, especially breakfasts, were excellent. We would definitely stay here again.
We stayed at the hotel on the first night of our honeymoon and really enjoyed it. The hot springs pool was an incredible way to beat the jet lag. The hotel staff were incredibly nice and accommodating and the food was delicious. The hotel it only a short walk from some of the beautiful gardens and the Caldeiras. We definitely recommend this hotel!
The staff were very helpful and the rooms were comfortable. The only issue we had was with the quality of food in the restaurant. The "prime rib" dinner for two was terrible. It was under cooked and too tough to eat. It was not meat from the rib of a cow. After complaining to the manager his only comment was that yes it was tough. There was no effort to provide an alternative meal or take it off the bill. Very disappointing.