4.5
Very Good 582 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Flims (Flims Waldhaus), Grand Hotel by Waldhaus Flims is minutes from Lake Cauma and Arena Express 1 Ski Lift. This 5-star hotel is within close proximity of Flims Ski Resort and Foppa Gondola.

Rooms

Make yourself at home in one of the 73 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an attached winery and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. You’ll be on the slopes in no time with the complimentary ski shuttle.

Food & Drink

Grab a bite at one of the hotel’s 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Flims? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

How to Get There

Grand Hotel by Waldhaus Flims
Via Dil Parc 3
Flims, 7018 Switzerland

Reviews

4.5 Very Good 582 Reviews
A grande dame that has kept up with the times
Reviewed 5 days ago

This hotel is a grande dame of a place which has obviously chosen not to just live on the glorious past, but has actively kept up with the times.

Modern amenities require modern buildings, but marrying older architecture with the modern is not easy. In this case the architects managed it beautifully. The result? A splendid hotel built in the middle of 19th century, supplemented by a modern spa, a beautiful glass-walled swimming pool, a glass-sided restaurant (Epoca) etc etc. All of this is surrounded by an abundance of mature trees (hence the name Waldhaus) and the result is relaxed surroundings very pleasing on the eye.

The main hotel is connected with the outbuildings, including the spa and the pool, by underground passages. Apart from the main hotel, rooms are also available in two adjacent villas in the grounds (also connected by underground passages). The style of the rooms is different in each of the three buildings, so if you prefer more modern rooms or more traditional ones, get advice from the reservations which place would be best for you.

The staff are obviously very carefully chosen: it would be difficult to imagine a more helpful group of hospitality professionals, always smiling, always welcoming, but pleasantly discrete. Full marks on this front.

They also listen to comments very, very attentively. I was astonished that a passing comment about the absence of a relatively minor accessory in our bathroom resulted in the item being wall-fitted while we were out mountain walking, *on a Sunday*. Wow!

WiFi is available throughout the hotel and (very important for IT geeks like myself) it is very fast. This is still not the norm, so well done (again) for having kept up with the times.

My only suggestion for an improvement would be to change the main hotel photograph on the web, the brochures etc so that it shows a beautiful deep blue sky instead of dull grey. Blue skies was precisely what we experienced during our stay and how we will remember the Waldhaus.

Beautiful, A 5 Star All The Way
Reviewed 1 week ago

We decided to go to Flims because of all of its wonderful summer activities and we were not disappointed .
The Waldhaus Alpine Grand is a true gem with outstanding service. The rooms are spacious (We had a junior suite) the beds phenomenal, great linens and the spa area very good.
It is a short walk to one of the most beautiful lakes, Caumasee and is perfect to have a wonderful swim.
The hikes from there are splendid and there is a hike for everyone. The mountain biking is also spectacular .
I particularly liked that there are many food options on site or very close by to the hotel.
The only recommendation that I would have is that they get more massage therapists with expertise in different treatments.
I took great fitness classes with Attilla. He is a great asset to the Waldhaus Grand.

Great customer experience
Reviewed 3 weeks ago

Great hotel with a large beautiful garten and with a large chose of different restaurants. The Highlight of the Hotel is the wonderful Spa. The personnal is also very nice and present for the customers!

Summer holiday at the Grand Hotel
Reviewed 4 weeks ago

We stayed here in June 2018 for 5 nights with our 9 year-old son. We stayed in The Grand Suite, which was spacious, comfortable, nicely decorated, with beautiful views over the grounds and mountains. The housekeeping ladies were very friendly and did a good job. One thing we would recommend the hotel to "improve" is the shower plastic door which prevents the water splashing outside the bath. All the rest was perfect! Even the light dimmers were in place to allow us to regulate the brightness of the room lighting!

The hotel is perfectly located for outdoor activities. We made exciting bike trips to turquoise alpine lakes (Caumasee, Crestaseee), went up to the mountains and enjoyed a ride down to the valley through the beautiful meadows, woods and rivers. The rent of the bikes was complementary from the hotel.

The hotel has excellent SPA facilities. We really enjoyed the outdoor heated pool with various hydromassage features and amazing views. The sauna complex was great, unfortunately there was no sauna for kids under 12. We would ask the SPA management to consider allocating some time slots for younger travellers too.

We would like to express big thanks to all staff in the hotel who made our stay unforgettable! Especially, the Reception staff who were very responsive to our demands and helped to organise an awesome rafting adventure on the Rhine river, it was a great experience and highly recommended for guests. Also, many thanks to the Chef from the Grand restaurant for making fresh strawberry jam and waffles on our son’s request in the mornings.

We are quite experienced and demanding tourists) but with all dignity we can say the Grand Hotel Waldhaus is one of the best hotels we have ever stayed in. The highest level of customer service ever seen. Thanks so much to every staff member who made our trip so memorable. We’ll be back!

Wonderful place surrounded by beautiful nature
Reviewed 4 weeks ago

The Waldhaus Flims is an incredibly special hotel with many amazing factors. The rooms are beautiful, spacious and well-furnished with elegant, modern furniture and amenities. The food is great; there was a barbecue one evening during our stay which had a huge selection of meat and other dishes. The restaurants of the hotel are very nice and the food is very good, even in the room service menu. The location is perfect; it's very quiet and in the midst of a beautiful forest. There are many hiking trails that one can enjoy near the hotel. The staff is very friendly and will help you with anything you need, from reserving or choosing a restaurant to helping you pick out the perfect bike to rent. One of the best things about the hotel is the spa. It offers a very wide range of treatments and has experienced physiotherapists to help with your needs. Our physiotherapist was called Danny and he was very kind and skilled. The pool is also very luxurious and there is a nice place to relax outside next to the outdoor pool, which is heated. All in all, this is a fantastic hotel and a great place to reconnect with nature, relax and get lots of fresh mountain air.