La Veranda Resort Phu Quoc – MGallery by Sofitel
What We Love
- Picturesque location with a private beach
- Free hotel shuttle to island attractions
- Free WiFi
What To Know
- Spa is by appointment only
- Airport shuttle is extra
- No elevators
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
All 70 rooms, villas and suites at the petite La Veranda Resort have private terraces and fine French Colonial appointments, with four-poster beds draped in sheer linens and dark wood furnishings anchoring light, open-air interiors. Mosaic-tiled ceilings and decorative 19th century artwork enliven otherwise muted spaces throughout the property, including a full-service spa and two restaurants serving a choice of Mediterranean and international cuisine al fresco. Beyond the outdoor pool, the resort offers a range of land and water sport amenities, from mountain bikes to kayaks, as well as badminton and volleyball facilities.
In the Area
While the resort is set on a private beach, the island is home to a selection of other secluded stretches of shoreline. Your concierge can direct you to the best of them, from Ganh Dau Beach on the northwest side of the island to eastern Sao Beach and the quiet western peninsula at Cua Can. Shoppers should head to Duong Dong for the island’s best market and local shops, or local retailer Treasures from the Deep for a selection of pearls. And to maximize any trip to Phu Quoc Island, be sure to explore the surrounding seas on a guided snorkeling or diving excursion. Your concierge can recommend the best outfitter to suit your group.
How to Get There
Le Veranda is indeed a lovely low rise Colonial style hotel with beautiful established gardens. The complimentary airport transfer was seamless and the front office and check in staff were lovely and competent.
We had two rooms booked for our party of 4 , the entry level garden room was underwhelming with a view to a screen blocking out construction, however thankful for the upgrade on the ocean view room on the other room - to the memorable ocean view room. Thank you.
I would have to agree with a recent previous reviewer that most of the staff are lovely but some are completely rude. When we approached to sit on the sunloungers on the beach on first afternoon we were abruplty told you can't sit on these .. they are only for hotel guests..... I then flashed my hotel key and he was apologetic... however I do think there may be a more welcoming way to ascertain who are your guests? Perhaps just 'Hello, Welcome, are you staying with us?'
Breakfast is lovely and plentiful with eggs cooked to order; the service was varied depending on the time you were there as was the attirude. On our first day we went in the last hour; and as is common worldwide, the staff had already moved onto setting up for lunch, ignoring us completely, to the point my mother actually cleared all our plates moving them herself to a dish station because she couldn't bear to look at them anymore but no one even noticed. The service was a lot better in the following days when we came earlier but I think at the price point service shouldn't be so varied.
We had a lovely time here, didn't see anywhere else we would have rather stayed. We enjoyed a nice dinner in the fine dining restaurant
(better international than local flavours). However for me; at the price point of $400 AUD a night for entry level garden room, with construction view and noise on your doorstep, I would have been pleased if you could supply some drinking water by the pool / beach as is common in hotels in the class you aspire to be. There was also quite a build up of green algae around the top of pool in areas that I realised after leaning up against it and having it stain my swim suit. Not appreciated.
There is ample drinking water supplied in rooms - however all in small plastic bottles? How about changing all that plastic for refillable glass through out the hotel and offering a glass of water by the pool/ beach? In the same way you do at breakfast? Maybe take lead as a leading hotel, loose the plastic?... .. you owe it to your beautiful island that is already so littered by rubbish.
We thank you for the late check out and are most appreciative, we had a great time at Le Verandah. I can't give five stars because we did encounter a few staff who were less than friendly, it was almost impossible to find bar service by pool, even to purchase water that I think you should supply at the price point. On two occasions our hotel room door was left open after turn down staff had been in; and all those plastic bottles of water in the room? So not environmentally friendly. Yet at dinner service, no plastic bottles, but no mention of buying water but glasses always refilled with water and then charge on bill? Cheeky!
Le Veradah is a charming hotel and well located, you'll have an enjoyable time here.
We stayed here this month ( March 2019) which was our second visit to this wonderful hotel. The location of the hotel is terrific,right on a semi private white sandy beach.j Very comfortable beach beds and towels. Plenty of restaurants and bars close by. The hotel restaurant is top notch! We ate in the hotel almost every day/night
The staff are fantastic, always smiling and very eager to help, nothing is too much trouble...a special mention of Kieu and Guan who worked in the restaurant..many thanks to you both for everything!
If you are looking for a calm peaceful atmosphere this hotel is a great choice. We will certainly return if we visit Phu Quoc again.
Many thanks to all the staff for our wonderful holiday!
Property on Long Beach, it's difficult to find on your own, but with taxi no problem. Many beach restaurants and massage available right on the beach and in front of hotel entrance.
French colonial style mansion among a lush tropical garden with several smaller villas. With 70 rooms, this is more a boutique hotel than actual resort as already mentioned by other guests.
We had a Deluxe Garden room with nice balcony, charming and cozy room with heavenly bed. It still has an actual key. The bathroom is a bit too small and could use remodeling to align with modern comfort.
Amenities and services:
At least 3 x/week, the resort organizes complimentary events like wine or cocktail get together, as well as afternoon tea including sandwiches and pastries. As this is a small hotel one gets to meet fellow guests. Very appreciated.
The waiting staff was very attentive at the extensive breakfast buffet. The Spa massage therapists could use more English training, on both encounters it was very difficult to communicate, except with Luán the excellent yoga trainer.
Special thanks to Tho, the front desk supervisor who was so helpful whether with organizing our half-day taxi tour or with assisting when we encountered problems with our arranged shuttle to the next hotel.
Spa: separate review about yoga class organized by Spa
I had 2 excellent massages, however I would have appreciated knowing beforehand about their current morning promotion of 30% off from 9.00-12.00. I discovered this only at check-out after finishing my 12.30 massage appointment at full price. The promotion board is situated at the reception and not at the Spa where the bookings are made. This left me with a taste of disappointment.
Conclusion: I would recommend this resort for its unique French Colonial style and intimate feeling but not for its luxury, though only 4 stars.
There are mainly European guests during our stay, only 1 Japanese couple, this felt a bit strange with no Asian guests, very colonial.
A boutique style hotel, right on the beach. Rooms are large if you have a sea view room, beds comfortable and large bathroom with separate shower. House keeping staff very efficient. Breakfasts have a wide variety of asian and western food, and will cook eggs and noodles to order. Evening meals are good but expensive relative to the area, but we found local restaurants which offered quality at reasonable price
The only downside was the noise of renovations which grew worse during our stay. The free evening dinner on one night did not compensate. The noise made using the swimming pool area unpleasant. If the noise issue wasn't present this would be worth a 5 star
From the moment we were met at the airport to our departure, we felt truly valued. Our room was lovely, we had a little garden area to sit in with an oil burner on the table. The restaurant was excellent, the pool and facilities, superb. We enjoyed the complimentary afternoon tea and evening drinks. My husband, not a beach lover, said he would come back. It must have been good!!