Huma Island Resort & Spa
How to Get There
We reserved our stay in Huma and paid in full, including land and sea trip. No itinerary has been sent to us. We became concerned and called. At vain, they did not return phones nor emails. At last, five days before the trip to the Philippines and using a Philippine contact we managed to connect with Hyasinth from their Manila office. She was kind and suggested that we try another resort and be fully refunded by the Huma resort. We were lucky to have rooms available at the "Three Season Resort ." and had an enjoyable stay there. Meanwhile Huma asked for a cancellation letter and once they received it they engaged in a long pursuit ending in blunt refusal to refund us. We have never encountered such dishonest treatment anywhere else. Watch your money!
As you can see on many other reviews, you should never spend your money on this resort. The service was horrible. It was a bad sign when, upon arrival, my friend and I asked for a second room key and they could not give us one. It went down from there - from no ice, no margaritas, extremely slow meals, broken jacuzzis, and incompetent staff and management.
Cons - not so great rooms..not maintained, not enough supplies, not trained staff, poor coordination on transpo, a lot of areas not clean at all...gyms falling apart..foods over priced..alcohol way too expensive..all other restos not open except blue bar
Pros - Chef Srikanth was a rockstar and made the trip amazing!!!
The beach is so so but the life guard took us on an amazing snorkel tour in the island which was great!!
Summary - so much potential if the place was maintained and staff trained..could be the best really if this was done