4.5
Very Good 409 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pool
  •  Restaurant
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Overview

Location

When you stay at Busuanga Bay Lodge in Busuanga, you’ll be on the beach and convenient to Okikawa Maru Shipwreck and Concepcion Pier. This 5-star resort is within the vicinity of Bintuan Mangrove Park and Huma Island Beach.

Rooms

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Don’t miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this resort include concierge services and babysitting/childcare (surcharge).

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of Busuanga Bay Lodge. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily from 6 AM to 10 AM for a fee.

Business & Travel Amenities

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Busuanga Bay Lodge
Sitio Lawi, Barangay Concepcion
Busuanga, 5317 Philippines

Reviews

4.5 Very Good 409 Reviews
Prepare to be stung for EVERYTHING
Reviewed 2 weeks ago

My boyfriend and I have just returned from our island hopping trip in the Philippines.

We ended our trip with 4 nights at BBL, and wished we’d stayed elsewhere.

Pros:
The hotel and grounds are beautiful, and the staff are friendly and attentive.
Jenny and Quinn at the dive centre were incredibly knowledgeable, super friendly and an asset to the hotel. Thank you guys!

Cons:
Prepare to be stung for EVERYTHING at this hotel. Given the Philippines is so cheap in comparison to London, we were shocked to be spending more than we would in London at this hotel. £7.00 for an orange juice at breakfast?!

BBL will charge you £226.00 to hire a boat, and a further £120.00 for lunch. We were prepared to pay this until one of the staff members mentioned to us that we could get a 15 minute taxi to the local village, Concepcion, and could hire a boat from one of the locals.

We took a van (organized by BBL) to Concepcion, wandered into a restaurant called Anna & Mike’s and were greeted by Rachelina. Rachelina organized everything for us, she even made us a packed lunch, and saw us off with beers & an ice box.

BBL charge all boats that stop at the BBL port, even residents returning from boat days that haven’t been booked via the hotel. The fee is 7,000 pesos (£106) just to be dropped off! The hotel clearly know that in charging this amount, residents are discouraged from organizing trips with the locals, who truly need the money.

My advice: Stay elsewhere and book your trips with the locals!

Awesome
Reviewed 3 weeks ago

My friends and I stayed here after 2 of my friends got married. My gf and I spent our time here with the newly weds and some of our other friends. We stayed from 5/26/19 - 5/2919. This place is amazing. One of the best customer service I’ve ever experienced. Manager Jay, Dexter, Allen everyone was very attentive and kind. From the front desk, drivers, servers, musicians, masseuse to house keeping. I was very happy on how well they treated us. Food was great, place was very very clean. Service was awesome. The only thing for me is that the WiFi range should be through out the entire location and not just the restaurants. But overall this place is beautiful I give it 9/5 lol. I’m on an island WiFi can wait lol. I’d definitely come back here again.

Another great visit to BBL
Reviewed 1 month ago

We have been here many times and it’s always a great experience. We prefer to go on the off season because it’s quiet and more relaxing, but even the busy season is quite relaxing. This is the best location in the area by far.

Not Good, But Limited Options
Reviewed 1 month ago

We stayed at BBL in January on our first trip to Palawan. Our first impressions were not good and it only went downhill from there.
A month prior to arrival we requested a quiet room, away from the central facility and restaurant, but alas, were checked into the villa right next to restaurant and pool. We might as well have pitched a tent in the restaurant as from our bed we could hear children playing in the pool, music from the restaurant and the general commotion from the central facility. When we complained, the genius at the desk told us that she has "stayed in that villa and that all the villas have soundproofing so its not possible to hear any noise." Hmm, clearly no expensive was spared at BBL if they've soundproofed their villas, but in reality this isn't a luxury property and there isn't any soundproofing. In addition, the construction of the villas is so shabby that there was a 2-inch gap between the frame and the window in the bathroom so we had an array from critters that visited us nightly via the bathroom window gap.

Here's a list of BBL's other disappointments...
STAFF: First, let me say that the diving was great, especially as its a 5-minute boat ride to the Okikawa Meru, and the dive master, sadly we've forgotten her name, was outstanding. She was very kind, knowledgeable and enthusiastic. She was the only BBL staff member we can say anything positive about.
From the dive shop woman that didn't look up from her cellphone to answer simple questions to the restaurant waiters and waitresses and the front-desk receptionists this staff is in dire need of training. Their struggle with the concept of hospitality is real and painful to witness. Mostly they just wander around with blank looks, short skirts and snide one-word answers. Bottomline: staff is rude and unprofessional.

FOOD: I like salad. Salad is good. After eating or trying to eat about a dozen culinary catastrophes which the restaurant so delightfully served up, I enjoyed salad for our last 3-days. The food is a disaster. The chicken adobe was inedible due to massive amounts of salt. The service was inconsistent and aloof. The prices are outrageous for what you get. Not one desert was edible. In addition to salad, I raided the honor bar daily and nibbled on bags of dried mangoes.

BEACH: If you call a postage stamp swathe of sand a beach then you're in luck! BBL has a dock and they have a little patch of beach next to some murky, jellyfish infested shallow water. Its not good and there is nowhere else to go to lounge by the water-and I mean nowhere.

POOL: BBL has one small pool which was overtaken daily by awful children that shrilled and splashed.

EXCURSIONS: The airport transfer is offered at extortion rates ($200), the boat excursion to Coron was ok, but again you feel as if you've been robbed. To add insult to injury the "lunch" you're provided on your island-hopping excursion is the saddest little sandwich you've ever seen: two pieces of white bread and a slice of cheese. My bag lunch from elementary school seemed like high-tea at the Plaza compared to BBL's island hopping tour's lunch. For the $400 or $500 we paid for the island hopping tour they could have at least provided a dab of mustard on our sandwich and a bag of chips.

THE ROOM: The room was adequate and clean, but with no wifi. The sound of golf carts shuffling guests up and down the hill is very obnoxious and disturbs any moments of tranquility.

General Comments: The vibe here is soulless and I'd never recommend this hotel to anyone. However there aren't many options in the area.

Great Stay, Superb Service
Reviewed 1 month ago

Warmly welcomed by Mike at the reception who smoothly checked us in to our beautiful waterfront view room. Our family had great meals at the resto served by Matet, Jenny, Rey and Jay. We went on a tour to South Cay island with great lunch and unlimited sodas and cocktails served to us. Service on the island was superb thanks to Rolly, Solomon and Allen. Very enjoyable stay at BBL thanks to these people :) We will be back!