4.5
Very Good 2181 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property living room Lobby condominium home mansion Suite

Overview

Location

With a stay at Twinpalms Phuket in Choeng Thale, you’ll be by the sea and minutes from Surin Beach and close to Laem Singh Beach. This 5-star resort is within close proximity of Pansea Beach and Phuket Fantasea.

Rooms

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with satellite programming provide entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the resort’s 2 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Choeng Thale? This resort has 2126 square feet (198 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Twinpalms Phuket
106/46 Moo 3, Surin Beach Road
Choeng Thale, 83110 Thailand

Reviews

4.5 Very Good 2181 Reviews
Serene, Boutique Resort
salonib595

We enjoyed our stay and TwinPalms. Very good pool, perfect to relax and swim. We had a pool access room which was worth it.
The food it freshly prepared. The service to their beach club and other restaurant makes it very convenient. The resort is close to other eateries and opposite Surin beach.
Enjoyable Stay

Dissapointed - not a luxury hotel
AHCMisty

Over all the resort looks great on paper but that was not our experience. Read on for an honest view from an average American couple on vacation.

Summed up if you don't want to read the whole review - dated and worn "resort" and poor customer service.

We got a free upgraded room which was great, however there was a white ottoman in the bathroom that was covered with various stains. Resort staff explained the bare minimum, nothing about the shuttles to the other locations and beaches, nothing about how there are towels provided at other locations and we didn't need to bring the resort ones. Really nothing other than, here's you room and you can buy this stuff from the mini bar.

The chairs and tables by the main resort pool are worn, even one of the tables had broken glass. There are signs everywhere saying no blow up floats in the pool and just about 50% of people had them in the pool anyways.

On the second day we went to the Catch Beach Club. The beach chairs there are very worn and stained, as well as the towels. The beach towels they provide are regular sized so you are not even able to cover up all the stains on the chairs when sitting.

We ate at all three restaurants. Catch Beach was good. HQ lounge only had one other couple in it at 6:30pm so that kind of put us off. Sea side one had no one else in it at 7pm. A few other people arrived around 8.

We booked a hotel car to the airport. Driver brought us to the wrong terminal and I only noticed because I was leaning around him and reading the signs also. When we got in the car with him he never confirmed our drop off location, flight, airline or anything.

Wifi didn't work and I had no cell service at this location. Cell service isn't their fault, however wifi is.

Exceeded Expectations... Lovely resort with access to very nice beach clubs
Terrie135

Picturesque resort with nice spa and amazing breakfast. Local food options are plentiful if you Yelp and utilize taxi. Resort food quite good. Beach near Resort not really good for swimming; however the 3 beach clubs you have access too with short shuttle ride are very nice! We recommend all 3! The beach accommodations are very nice. We especially loved the newest beach club ... Shimmer. It is beautiful and on Kamala Bay which we loved for swimming.
We would definitely return to Twin Palms for a relaxing Phuket destination.
We were here with our daughters and husbands. They enjoyed as well.