Castello di Velona SPA Resort & Winery
What We Love
- A fairytale castle setting
- A fab spa with sauna, steam room, and Jacuzzi, as well as indoor and outdoor pools
- Close to the Brunello vineyards that made Montalcino famous?
- Large rooms that marry comfort with a real sense of place
- Sweeping views from every angle of the estate
- Free WiFi
What To Know
- Rooms in the older part of the castle are more atmospheric than the new spa units
- The unprotected position on the hillside means that it is frequently windy
- The restaurant, while creative, is a little fancy, so if you have kids in tow it is better to order room service and then eat dinner adults-only
- It is a bit of a drive to most sites and villages, so it’s best to rent a car
- Free WiFi
- Handicap Accessible
- Parking On Site
A former 12th-century watchtower, Castello di Velona Resort & Spa overlooks Montalcino and the surrounding Tuscan hills. Beyond the fairy tale setting, the 46-room luxe castle is particularly notable for its hot spring spa, creative restaurant with a huge terrace and suites that mix contemporary amenities like flat-screens and modern showers with beautiful original details. Best of all is the hotel’s proximity to some of Tuscany’s most famous Brunello vineyards, just south of Siena.
In the Area
There are about 200 producers of Brunello in the area, and you can visit many of them, including Ciacci Piccolomini, with its friendly, English-speaking staff. Sant’ Antimo abbey, one of Tuscany’s most beautiful, is still a working Benedictine monastery. If you arrive at 12:45 p.m. you will hear the monks chanting, which only adds to the mystical atmosphere. Although Montalcino has plenty of restaurants, the small town of San Angelo in Colle is more of an insider’s secret. Local Brunello producers and foodies book tables at Il Leccio, whose encyclopedic wine list is accompanied by great dishes like melt-in-your-mouth ravioli filled with ricotta and spinach.
How to Get There
The views are breathtaking and the bones of the building beautiful but the property and experience leaves you wanting more. My wife and I kept saying that there are so many little things that they could do to make the hotel and experience better.
Similar to other reviewers the prices for food and drink (including a mandatory 10% fee on all purchases) are laughable. If you stay here you obviously are used to paying hotel rates for F&B but you get the feeling that they take joy in making as much money off of each guest as possible.
Before you arrive they will send you countless emails to pay more money for a better room, basically telling you that the room you reserved isn't good. Glasses of their house wine, cocktails and even soda/water will cost you an arm and a leg, and the location being so far away from the nearest town means that you are stuck on property. Why not offer a complementary wine tasting at night to entice guests to drink your vineyards wine?
It seemed that the cost of items kept guests away from the restaurant and bar. There was zero vibe on property, and zero authenticity, plus the rooms are very dated/tired.
Our of 9 hotels we stayed in during our trip to northern Italy this was by far the worst. I wanted to love this place based on the exterior photos but sadly beauty at Castello di Velona is only skin/brick deep.
Just back from a trip to Tuscany, a portion of which was spent in Castello di Velona.
The drive in, valet service and check in area appeared to be up to the standard of a 5 star hotel. A small glass of Prosecco was offered which was a nice touch, albeit in a plastic cup.
It went downhill from here. When we initially entered our room we thought it looked nice, not that of a 5 star hotel but still pretty all the same. Then we saw the dirt of it in general, in particular the windows and chipped paint as pictured. We also had occurrences of spiders and beatles, which led to sleep being a difficultly. The pool area is also very dirty, Thermal spa or not, there is no excuse for fungus!
On our first night only one restaurant was open for dinner, the choice was terrible, the steak cold and potatoes raw. The prices extortionate! The hotel was severely lacking in atmosphere at nighttime and felt empty even though the pool was busy at daytime, our conclusion was that everyone left the hotel due to bad food and huge prices. We eat out for our next few meals and eat like royalty in nearby Montalcino for a fraction of a price and to a far higher standard. Even if we had to drive, this was better than paying 5 times the price for the exact same wine in the hotel!
Our only other meals were a few breakfasts, selection ok, service ok but to our dismay we ordered an omelette from the station providing eggs only to be told later this would be €13 extra!! He did say the fried and scrambled eggs could be made complementary from the same station. We could not understand this considering all the same ingredients were available from the buffet and the manual labor involved in scrambling an egg was also complimentary and similar to that of preparing an omelette! With the high price of staying in this hotel with a ‘complimentary’ breakfast, how can it be justified? It really felt they were out to get you however possible. Breakfast was also until 10.30am but at 10am they had started to clear food away and we had to request some items.
The air conditioning didn’t work accurately, the room would never be cool enough.
The shower was tiny and would not accommodate our 5’11 + frames without crouching! Also it was very narrow and was quite claustrophobic! Shower gel and toiletries were not replaced for duration of our stay.
I would have brought these issues up but had been told by fellow travelers at the pool that they had, and were not successful and it caused them a lot of stress which I could not handle without ruining the rest of our trip. At check out we were not asked how was our stay and neither were two couples beside us! Maybe they know what the answer will be!
We spent 14 nights in Tuscany, 2 in Castello, the rest in proper 5 star hotels and there truly was no comparison, avoid at all costs!
Castello de Velona was truly a remarkable experience. From the moment we drove through the grand gates, to the moment we checked out - everything was absolute perfection. My husband and I came here for our honeymoon and were treated like royalty.
Our room was absolutely SPECTACULAR. We were upgraded to a UNESCO sunset room. We didn’t want to leave!! The bathroom was like a spa and taking a shower had never been so enjoyable. On our next trip to Tuscany we will definitely be back here.
Do not hesitate or get swayed by the complaints of this place being expensive... it’s worth every penny if you want luxury and pampering. Stay here!!!!