Very Good 2119 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An exclusive Canary Islands retreat boasting fab sports facilities, with an all-inclusive optionTaking in a beautiful sunset from the restaurant at dinnertime
  • Opting for an all-inclusive offer to enjoy a completely fuss-free stay
  • The impressive sports and wellness facilities, from 33 tennis courts to a Mayan-inspired spa

What To Know

  • Many people come just for a day at the hotel's spa
  • There's a "chill out zone" on a terrace, with swinging lounges and sweeping island views
  • The property is on a hill, some the walk around the grounds and into town can be steep
  • The hotel is remote, meaning the beach is a good distance away
sky swimming pool property leisure Resort caribbean Villa resort town lawn Pool blue swimming shore


Sea views and top sports facilities at a sunny Tenerife hotel, with spa access and optional all-inclusive board

The Lowdown

Sun, sea, spa pampering and sports facilities go hand-in-hand at Grand Hotel Callao, a bold and bright base on the Costa Adeje – a must-visit coastal spot along southwestern Tenerife. Opt for a day of Jacuzzi sessions, cocooning body wraps and poolside bliss, or amp things up with a workout at the golf course, gym or one of 33 tennis courts. You’ll have a buffet restaurant and poolside bar, as well as airy rooms, to look forward to, each complete with lovely views.
You’ll have plenty sightseeing options here, too, starting with Teide National Par,k with Mount Teide at its heart, and Santa Cruz de Tenerife an hour’s ride away along the eastern coast. The latter is home to the vibrant Playa de Las Teresitas, the Auditorio de Tenerife, and the lush Parque García Sanabria, with its fountains and architectural splendour.

How to Get There

Grand Hotel Callao
Avda. del Jable s/n
Tenerife, Spain


Fantastic relaxing family holiday :)

I feel compelled to write a review of this hotel after being worried about all the other hit and miss reviews prior to our visit.

We've just returned from a fortnight all-inclusive stay (16-30th Oct) and had a lovely time! Our room (414) was perfect for the four of us (two adults, two kids - 8,10). The generous sized room was clean and bright and divided slightly giving the feel of two rooms. Double patio doors lead onto a massive patio with loungers, table, chairs and an umbrella.

The room was airconditioned (although this did seem to stop working on our last few days...not the end of the world but did lead to a couple of muggy night's sleep) A maid would attend to the room daily - beds were made, bins were emptied and towels were replaced (if left on the floor)

Food was always plentiful and there was plenty of choice (this did seem to shrink slightly towards the end of our holiday but this was probably in keeping with the reduced amount of holiday makers with it being end of season).

Meal times were:
breakfast 8-10am
lunch 1-2.30pm
evening meal 8-9.30pm

Inbetween these times it was possible to order food from the pool bar, which was great for the kids who found it difficult to keep going without something before 8pm. Granted the all-inclusive food was more basic than the paying guests but it suited us and the kids were more than happy!!...cheese pizzas, burgers, hot-dogs, toasted sandwich and chips.

All-inclusive alcoholic and soft drinks were available throughout the day until 11pm....spirits were limited to house brands and there was only one variety of beer...but this really didn't matter to us :) The beer was lovely and refreshing while sitting in the hot sun beside the pool and the bar tenders were very generous with our G+Ts!

The pool area is a highlight...there is:
a small, shallow, cold toddler pool,
a large, deep, cold pool which the waterfall runs in to,
and a slightly smaller heated pool on the other side of the waterfall which backs on to the pool bar where we spent most of our time.

The pool itself was always clean as were the seating areas surrounding it. Plenty of loungers and umbrellas to choose from. We used our own towels around the pool but towels could be hired for 10 Euro if preferred (refundable on return).

Our kids are quite confident in the water so even though both pools were out of their depth (130-160cm) they were fine. Maybe something to consider though if kids are younger and not too confident. There was a lifeguard present between 10-6pm.

There was an entertainment team on site throughout the day who would encourage people to get involved in water games, darts etc in the day and family quizzes etc in the evening...not really our thing but it was nice to see others enjoying themselves while we lazed by the pool and played family card games on the terrace at night.


Bring a travel kettle and some tea/coffee etc if you want a cuppa in your room as there are no facilites other than in the restaurant.

Rooms 414-416 are bigger than others in this block...but maybe only offered to familes of four perhaps... We cannot comment on the other blocks as we only saw them from the outside.

The area is very quiet - about 30 minutes to the nearest (quiet) town so great if you're after a peaceful holiday but not ideal if you want nightclubs etc...Hire a car if budget allows as this gives lots of freedom (we had a decent family sized one from AutoReisen for the fortnight for about 180 Euro..but there were cheaper options). A taxi from the airport is 30 Euro each way so we felt this was good value.

I would defnitely recommend this hotel to others and would happily return again :)

Highly recommended
Rachel P

We absolutely loved staying at this resort. The hotel is beautifully designed amongst gardens with lovely pools and plenty of sun loungers. The staff were friendly and very helpful. The buffets were varied and contained lots of fresh produce. The spa is a wonderful additional feature and where you can get massage treatments and also use the different pools and steam rooms. The hotel rooms are of a generous size and have their own terraces with sunloungers. Fabulous hotel!

Pool bar

Don’t like complaining But tonight is Mexico theme food and we won’t be eating also we don’t like eating late anyway so at 5 o’clock we asked at the pool bar for a hotdog and was refused they close at 6 pm so we thought it was reasonable and we saw the hotdog sausage going in the freezer this morning