Average 834 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An exclusive Canary Islands retreat boasting fab sports facilities, with an all-inclusive optionTaking in a beautiful sunset from the restaurant at dinnertime
  • Opting for an all-inclusive offer to enjoy a completely fuss-free stay
  • The impressive sports and wellness facilities, from 33 tennis courts to a Mayan-inspired spa

What To Know

  • Many people come just for a day at the hotel's spa
  • There's a "chill out zone" on a terrace, with swinging lounges and sweeping island views
  • The property is on a hill, some the walk around the grounds and into town can be steep
  • The hotel is remote, meaning the beach is a good distance away
sky swimming pool property leisure Resort caribbean Villa resort town lawn Pool blue swimming shore


Sea views and top sports facilities at a sunny Tenerife hotel, with spa access and optional all-inclusive board

The Lowdown

Sun, sea, spa pampering and sports facilities go hand-in-hand at Grand Hotel Callao, a bold and bright base on the Costa Adeje – a must-visit coastal spot along southwestern Tenerife. Opt for a day of Jacuzzi sessions, cocooning body wraps and poolside bliss, or amp things up with a workout at the golf course, gym or one of 33 tennis courts. You’ll have a buffet restaurant and poolside bar, as well as airy rooms, to look forward to, each complete with lovely views.
You’ll have plenty sightseeing options here, too, starting with Teide National Par,k with Mount Teide at its heart, and Santa Cruz de Tenerife an hour’s ride away along the eastern coast. The latter is home to the vibrant Playa de Las Teresitas, the Auditorio de Tenerife, and the lush Parque García Sanabria, with its fountains and architectural splendour.

How to Get There

Grand Hotel Callao
Avda. del Jable s/n
Tenerife, Spain


3.5 Average 834 Reviews
Great first holiday!
Reviewed 4 weeks ago

Confused by all the negative reviews. The hotel was all inclusive and cheap so why do people expect the highest standard ?
The food was great something for everyone, there was bar food which was average but of course that’s expected. The pool area was never too busy , didn’t need to reserve chairs. The staff were great, apart from one guy who checked us in who wore glasses he was very moody and was determined to get me to email over a screen shot of my loveholidays. I don’t know why when it was paid for of course.
The entertainment was okay, it was October so this was expected ! We came to relax and enjoy some drinks and that we did. Great first holiday ! In particular we really liked the two guys from Napoli.

Worst hotel ever!!
Reviewed 4 weeks ago

If you’re Into your cold and uncooked food this is the place for you, or maybe if you just want to spend your last couple of days before you die.
This hotel is most definitely the worst hotel we’ve ever stayed in..
A million mile walk to go anywhere which meant we got taxis into Las America’s every night, if your thinking about going to the beach, be prepared for extremely steep hills and about a 20-30 minute walk. Pictures make it look like it’s right on the beach...
Food was absolutely terrible, don’t think I ate a hot meal at the hotel for the whole duration of our holiday. All the meat is undercooked and swamped with flies. Chefs don’t seem to know what hygiene is as we watched them handle meet, and food and every kitchen service inbetween as well as his nose..
Location is horrific..
Food is horrific...
Animation team were nice enough and made the best of what they had.
Rooms are as basic as you like.

Absolutely Awful!!
Reviewed 1 month ago

Rubbish location, rubbish staff, rubbish food! The hotel itself is stunning however the food is awful, there is absolutely nothing to do.. the hotel is miles away from anywhere... you either have to get taxis everywhere or walk up and down huge hills. Deffo not advised for younger couples or families! Will not be returning. Worst holiday I’ve ever been on.

Reviewed 1 month ago

First full stay at this hotel, was very disappointed at one of the annimation staff, goran who would not allow children age 9,11 and 12 to join in simple games. Isabella and Jeanne were excellent joined in games were very friendly and inclusive. The food was good could gave been a little hotter, but catered for every taste. Rooms basic but suitable. Would not return with children. But fad a great holiday with friends j class as family .

October 2018
Reviewed 1 month ago

Just got back from a week at this hotel, 2 families (3 kids 7,10,16) and we had a great time. At the end of the day you get what you pay for! It’s not the ritz but was very clean and tidy, by the time your air fairs and transport are taken out it must of cost no more than £200 p/p A/I.
The food was ok so was the beer, the staff were great and very hard working and always pleased to help you. The pool side/daytime buffet was very limited but was cooked there and then for you which was like 5minutes. A selection of nationalities which didn’t cause any problems...we were all on our holidays.
WiFi was very poor and that was when it was working and with no SKY there was no sports on the tv.
Top barman Mikele was always pleased to see us especially as he supports Napoli an they beat up 1-0 in the champions league last month.(pic enclosed)
Entertainment was ok (it was the end of October)
No problems getting pool side loungers
No cats about which pleased my sister👍
Outside the hotel is a 10min walk to some shops/bars (it is mainly a hotel type of resort) then again you have all you need at the hotel.
Water parks and las americas are not to far away €18 in taxi
In all it was a very nice holiday some people can pick holes in everything but we enjoyed ourselves.
I like new adventures different places what with holidays being far and few between but this hotel I’d have to say would visit again...there was nothing to fault(didn’t even know there was an inside pool😬🍻)
Weathers was very kind as well very warm 24-28* had a couple of rainy full on monsoon days but it only lasted a couple of hours then the sun was right back out.
Happy holidays 👍