The District Boracay
- Free WiFi
Located in Boracay Island (Balabag), The District Boracay is minutes from Holy Rosary Church and Budget Mart. This 4-star resort is within close proximity of Willy’s Rock and D’mall Boracay.
Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages and body treatments. If you’re looking for recreational opportunities, you’ll find an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Food & Drink
Grab a bite to eat at the resort’s beachfront restaurant, where you can dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 1:00 PM.
Business & Travel Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).
How to Get There
I booked the hotel for three nights on Agoda, for my first trip to Boracay, and it costed over $210/night. From the published pictures and reviews, it appeared majestic, like a Ritz property!
To get to the property, you’ll go through narrow “Jack the Ripper” type of alleys, uneven surfaces, and puddles of unknown foul clear-ish liquids.
The Hotel’s front faces the public beach, and tons of tourists roam the crowded area since none of the hotels (in station 1 and 2) have a private beach!
While checking in, the front desk associate alerted me that the last name on the reservation was off by a letter, so she was unable to check me in. I provided her with my passport and credit card that displayed my full name and explained to her that I probably “fat fingered” that letter, hence the “discrepancy.”
The associate informed me that per the hotel policy, she was unable to check me in, and that I needed to take the issue with Agoda! When I requested to speak to a manager, I was told that the manager wasn’t there and that I needed to handle this issue with the hotel’s headquarters in Manila! After I told the associate that I didn’t have a local phone to call Manila, she contacted her superiors in Manila, who insisted that I needed to resolve the issue on my own with Agoda.
I ended up contacting Agoda’s US toll free number from my American cell and requested to cancel the reservation since the hotel was refusing to check me in. Agoda stated that they were going to call the hotel to request the hotel’s permission to refund the non-refundable booking! After 20 minutes, Agoda informed that the hotel refused to refund me the money but they will allow me to check in.
After an hour and a half from my arrival to the hotel, a Manila manager spoke with me over the phone and was “apologetic.” I informed the manager that I’d really like to get my money refunded because this experience has ruined my vacation plans and I planned to dispute the charge with my credit card company for refusal of service! The manager insisted that she couldn’t refund the money and my only option was to check in because the money wasn’t going to be refunded.
At that time, I agreed to check in. After checking me in and providing me room keys, while walking to the room, the hotel “team leader” asked the bellman who was transporting my bags to stop and asked me to go back to the lobby with her to resolve “the issue.”
Apparently, after they checked me in, the Manila managers became concerned that I may dispute the charge on my AMEX and end up staying for free (insert an emoji here!!!)
After some back and forth with the hotel staff, they called the Manila manager who explained to me that they agreed to refund me the money and that I needed to leave the hotel. I thanked her for agreeing to refund the money at last, and was more than happy to leave.
Although the staff lacked leadership support, required permission from Manila for every single request, and didn’t know how to handle the tiny error, yet they remained professional and offered to help me find another hotel.
I ended up finding an awesome hotel a short distance away, with amazing service for less than half the price (Astoria Boracay.)
I highly don’t recommend staying there! This is the worst hotel experience I’ve ever had in over 50 countries!
The attached photos are of the hotel entrance actually looks like vs. the photos they have online!
Hotel was nice next to the beach but one real fact is your receptionist staff is try to flirt with my boyfriend when im not with him.They exchange contact and called a fews time that was im so piss off .Avoid thus hotel careful a girl name “Vanessa” Receptionist girl
Wow! I was apprehensive about visiting the Phillippines again after a trip 5 years ago to Cebu that was very disappointing, but the staff at the District has turned that totally around!
From the moment we stepped off the plane in Boracay we were greeted by the hotel staff and seamlessly ushered to the hotel via the Hotels van and private boat skipping all the queues and mayhem (we spotted another family on the plane arriving at the hotel over 2 hours later (I assume they had used a 3rd party transfer provider). DEFINITELY use the hotel transfer service to get off to a great start.
Through the whole trip, each and every team member greeted us with a smile every time! As a boutique hotel, you could really see and feel the difference!
The rooms were clean and well appointed with excellent blockout curtains to keep that early sunshine out when you need extra rest. Room cleaning seemed almost instantaneous and the turndown service and little food gifts were yummy!
The restaurants on site were great (although relatively empty) and again service was fantastic.
The on-site spa (Upperhouse Spa) was heaven (I’ve posted a separate review of the Spa on TripAdvisor)
The pool is a welcome relief from the hustle and bustle of the the clear blue waters of White sand beach (directly outside the hotel) and the location is right in the heart of station two with everything you could need within a couple of minutes walk.
We will be back! Thanks to the District and your staff!