Hotel Riu Touareg – All Inclusive
When you stay at Hotel Riu Touareg – All Inclusive in Boa Vista, you’ll be on the beach and within the vicinity of Praia de Santa Monica. This 4-star resort is within the region of Praia da Chave.
Make yourself at home in one of the 881 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers.
Spa, Wellness & Premium Amenities
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a nightclub and outdoor tennis courts. Additional features at this resort include wireless Internet access (surcharge), gift shops/newsstands, and tour/ticket assistance.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.
Business & Travel Amenities
Featured amenities include multilingual staff, luggage storage, and an elevator (lift).
How to Get There
Absolutely loved our stay here! So much we are already thinking about coming back next year! The staff here are faultless they cannot do enough for you, they work so hard going above and beyond! The hotel is spotless.
what really made our stay was the gorgeous cats running around, the hotel Sponsors the cats on the ground they have a vet come once a month to update their vaccinations/neutering, they are all Clean and well looked after!
The beach is breath taking! You Can walk for miles and not see a soul. Yes there is a red flag in place because the waves are high and it is rough! But me and my sister managed to swim past them and it was really nice! You do have to be careful though but this was not a problem for us!
The food in the buffet was delicious but did get abit repetitive, the Asian restaurant was our fave!
We did pick up a bug from here which I would say is no fault of the hotels as you can see the staff there keep it super clean , it’s actually down to the visitors bad hygiene and people not washing their hands! This didn’t ruin our holiday just come prepared with some medication just incase!
We went out at about 9-10am and never had a problem with sun loungers at any of the pools!
I highly recommend!
Came to this hotel Oct 6th to 13th.
Was really looking forward to this holiday after a stupidly busy year we just wanted to fly and flop, so quiet location suited us both.
Let me start off by saying this hotel is gorgeous, staff are just fab , our room was in block 5, lovely central location so we were pleased with that, our room was one of the older type rooms but it was spotless and apart from a smell from the loo all was ok,
We'd heard about this gastroenteritis bug before we left our end so we made sure we were super careful with our own hygiene etc, hand sanitizer, bottled water, what we could see as thoroughly cooked food etc ,then on day two it started!!!! Hubby had horrible stomach cramps and awful diarrhoea! Went to see Tui reps to report the problem , he just logged it down not really showing any concern we were just another number!! I told him I wasn't happy having to pay the 60 euro for a Dr as it wasn't our bloody fault!! He assured me that he'd not long had an email off his head office stating that TUI would reimburse that payment as they realised there was a problem !!! Hubby got diagnosed with gastroenteritis and told to not eat anything but dry bread, crackers, plain rice and drink water!! Not what you want to hear 2 days into your holiday! Needless to say the rest of the holiday was a right off ! We managed to get the Saturday on the stunning beach as hubby felt slightly better but we made sure we isolated ourselves as much as we could do not to infect anyone else!! Bit miserable if im honest, got home Sunday and hubby had lost 7lb in weight and he's only just started to feel a bit livelier!! We were responsible when this started ,we stayed away from as many people as we could , we didn't go sunbathing like some people have suggested !! We bloody couldn't! Yes !! Im taking it further ! We had a £2,000 holiday ruined and it wasn't our fault ! TUI havnt impressed me at all with how they've dealt with things , sadly we won't be back
Myself and 4 friends have just returned from 10 nights here and i'm disappointed to admit, I probably wouldn't stay here again.
When we first arrived and went to check in we were greeted by a quite unfriendly and rude receptionist who i got the impression from couldn't really be bothered. She asked us for a 20 euro per person entry tax which we were happy to pay, we asked if we could pay by card to which she said yes but then 3 declined cards later she finally decides to inform us they didn't accept Mastercard- would of been nice if she forewarned us and saved us the embarrassment. After a hard work check in process, we were then advised to sick some room number stickers on our luggage and the porters would kindly drop them off to our rooms for us. We headed off to find our rooms and upon entering the first one was hit by a horrendous stench of drains coming from the toilet. Luckily we didn't have this problem with the second room so just decided at first to air the first room by opening the patio door and see if that helped the smell go.
After about 20 minutes 3/5 of our bags arrived to the room and we were advised the last 2 weren't far behind. After a further 20 minutes I chose to go hunt down our bags and I found them in the same place we left them, at the main entrance of the hotel completely unattended. I took our bags myself and nobody stopped me to ask what I was doing, I could have taken anyone's luggage.
There are 3 pools at the hotel, an adults only one which we didn't pay for access to, an infinity one and the main pool all of which are lovely however, if you aren't up at the crack of dawn you will struggle to get sun loungers! We got up at 6am for the first few mornings and there were barely any left then, we had to then get up at 5am for the rest of the holiday to ensure we got 5 beds together in a nice spot. The entertainment staff are a bit of a nuisance, don't take no for an answer, will throw a couple of insults at you if you aren't jumping at the opportunity to join in with their activities. I would like to give massive praise to the bar staff at the swim up bar in the main pool though, really are the friendliest and genuine people, nothing is too much trouble and they are more than happy to make conversation with you.
I found the food at this hotel to be the most disappointing part. If you like pizza, pasta and fish and don't mind eating it everyday for lunch and dinner you will be fine with the main buffet and the snack bar. I have done quite a few all inclusive hotels up to now and never had any issues with food being repetitive but here, I didn't eat lunch for the last 3 days of my holiday because I was that fed up of eating the same thing. There are 3 themed restaurants you can also eat at, a Cape Verdian, Italian and Asian. The Cape Verdian wasn't my cup of tea as I don't like fish but I know that isn't the hotel's problem, the Italian had lovely food but when you are eating pizza and pasta every other day at the buffets Italian is the last place you want to go for dinner. The Asian Restaurant was by far the best, the most amazing food and service from the staff, I was so sad we were only allowed to dine in there once as I could have eaten that several times. Everywhere is buffet style even in those restaurants which after a while you just want to have some table service but never the less, even though the food wasn't my cup of tea the staff in the restaurants and bar areas I cannot fault in any way!
Unfortunately, even after reporting it our drain smell issue in the bedroom never got resolved and we have to put up with 10 days of drain smells in our room and our friends a few days in had a leak from the bathroom ceiling which after 6 buckets of water later did get resolved but apparently this happens quite often this time of year. The whole resort is crawling with cats, I have never seen so many in one place. They walk through the restaurants throughout the day and hang around on your bedroom terraces which is quite annoying when you have to always make sure your door is shut or you ended up having a fury guest join you whilst you get ready.
All in all, I did enjoy my holiday and this hotel is not terrible however does need a few improvements. Reception staff could do with being a little bit more approachable, entertainment staff need to back off and stop being so pushy, they seriously need to do something about their drainage because our room was awful and the food menu needs looking at because it is far too same same.