4.5
Very Good 120 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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property Bedroom home cottage Suite Villa living room

Overview

Location

Located in El Cortecito (Bavaro), Chateau del Mar is convenient to Palma Real Shopping Village and Cocotal Golf and Country Club. This 4-star condo is within close proximity of Dolphin Island and Manati Park Bavaro.

Rooms

Make yourself at home in one of the 20 individually furnished guestrooms, featuring kitchens. Complimentary wireless Internet access keeps you connected, and LED televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Treat yourself with massages and body treatments. Additional amenities at this condo include complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of Chateau del Mar. While enjoying a refreshing dip in the condo pool, you can order your favorite drink at the poolside bar.

Business & Travel Amenities

The front desk is staffed during limited hours. Free self parking is available onsite.

How to Get There

Chateau del Mar
Ave. Alemania
Punta Cana, 23301 Dominican Republic

Reviews

4.5 Very Good 120 Reviews
BETTER THAN HOME
Reviewed 2 days ago

My Adult Son and I are Members of an All Inclusive, we traveled to Punta Cana in Jan/Feb 2019 with another friend and her Adult Daughter. We stayed at our all inclusive place for 5 nights and then went to Chateau Del Mar for 8 nights. We rented the 3 Bedroom Penthouse that is so amazing, so much room, a view you can't even imagine. The staff goes far and beyond to make your stay what you want. You can quickly get any service you ask for or be left alone if you choose. It is what ever you want when you want it. They respect your privacy but will be there to help with excursions, transportation, cooking, laundry, more groceries etc. No one does that for me at home. We all would have just like to have lived there. And being able to be in our private pool/jacuzzi any time we wanted was so nice. There is enough bathrooms for everyone, and besides the great patio on the second floor (with a sauna) there are other balconies. The restaurant for breakfast is right on the beach 1 minute walk away. The restaurant also has amazing service and a very reasonable dinner menu. Actually had heard about Lio Beach Restaurant from someone who stumbled upon it while staying at the All Inclusive.

Knowing that we would need groceries if we were going to cook and wanting to just relax when we got there the owner Manuel and the Manager Freddy arranged for us to have all the items I requested in our unit upon arrival. Their Chef made us vegie burgers for one of our group. They knew we were coming from another place in Punta Cana and allowed us to check in early and leave late (due to flight delays). They arranged for their chef to come talk to us about other items we wanted. He went did the shopping and then prepared the items in our kitchen. They didn't charge for his services (we gave him a tip anyway). They did our laundry for free, arranged for a private van to bring us site seeing, and had an excursion person come to see us.

I have never experienced this kind of service. When the staff said welcome home they meant it. I will be back there again.

HOME AWAY FROM HOME!
Reviewed 5 days ago

If you are looking for a place that really takes care of you, you're in the right spot. If you are like me and are tired of feeling like just a number at big all inclusive resorts... If you want to see the real Dominican instead of a closed in resort, this is the place for you. Freddy and the staff here are second to none. The rooms are beautiful, the beach is 30 seconds away and many wonderful restaurants are a short walk away. I can't begin to describe how helpful the staff was.

Terrible place with poor hygiene
Reviewed 1 month ago

We had booked a 2 night stay in a two bedroom apartment in December.
We landed in Punta Cana at about 9.00PM and checked in. The apartment was absolutely disgusting - sheets looked grimy like they hadn't been washed/changed for weeks,dust all over the place and a terrible mouldy/musty smell.

Reached out to the hotel management on WhatsApp as none of them were available at the property to address the issue. They clearly didn't care and did not even offer an alternate room, nor were they apologetic.

We decided not to ruin our holiday and booked another hotel even though it was late at night and left within 30 mins of our arrival here.

Eventually, the hotel offered no apology or refund.We ended up losing the entire cost of the stay which we had already paid for and also paid a higher price for the other hotel last minute.

These guys don't care about something as basic as cleanliness,don't take customer complaints seriously. They just want to make money without getting the basics right.

Do yourself a favor and stay somewhere else. I would never recommend this dump!

My stay at the Chateai Del Mar
Reviewed 3 months ago

This property was perfect for the vacation trip with the boys. The rooms are full size condos with modernized kitchens, bathrooms, bedrooms, and living rooms. There's plenty of room in these condos to do whatever you please whether it's with your family or just a group of your friends. As soon as we walked in for the first time, the staff upgraded us to a full size 3 bedroom and 3 bathroom condo. Jose is a taxi driver that is hired by the property to transport the guest to where ever they desire. He's very trust worthy and charges you fair prices unlike the locals. I would recommend to use him for everything, including picking you up and dropping you off from the airport. He's 24/7 and just requires a text message on "What's App" if he's need after hour's. The staff was very polite and welcoming including Berto the other light skinned, tall, short hair Hispanic male who works up front. These two were awesome because immediately they pulled us to the side and filled us in about everything we needed to know including who to avoid. Overall I highly recommend this property and I would definitely be staying here again in the near future.

Nice property
Reviewed 7 months ago

I stayed for seven days at this property with my family, we had 3 bedroom with balcony,the property was very clean nice rooms, ac ,kitchen with pots and pans utensils ,pool hot tub,friendly staff staffs,