Very Good 4108 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily buffet breakfast is included in the Jetsetter rate
  • Prime location right on Batu Ferringhi Beach
  • Gorgeous CHI, The Spa offering Asian-influenced treatments
  • Rasa Superior guests enjoy perks like nightly cocktails and a dedicated pool and lounge
  • Suited to both families and couples, with two different wings
  • The Cool Zone Kids’ Club runs fun-filled activities and provides two free meals per day for children 5 to 12

What To Know

  • Free daily shuttle to/from the UNESCO heritage city of George Town, the main city on Penang island and the oldest colonial town in Malaysia
  • The Garden Wing (home to Garden, Seafacing and Seaview rooms) is family-friendly; the Rasa Wing is more upscale
  • Guests in the Rasa Wing enjoy extras like daily afternoon tea, evening cocktails and a dedicated lounge and swimming pool
  • Breakfast in the Feringgi Grill is for Rasa Wing guests only, but all are welcome for dinner


  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

When you stay at Shangri-La’s Rasa Sayang Resort and Spa, Penang in Penang, you’ll be on the beach and minutes from East Wind Watersports and Eden Parade Shopping Centre. This 5-star resort is within close proximity of Tropical Spice Garden and PKSA Penang Water Sports Centre.

Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 15.00 km.

Grab a bite to eat at one of the resort’s 5 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Featured amenities include limo/town car service, express check-in, and express check-out. This resort has 15 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Shangri-La’s Rasa Sayang Resort and Spa, Penang
Batu Ferringhi Beach
Penang, 11100 Malaysia


4.5 Very Good 4108 Reviews
Disappointing experience

I’ve stayed at Shanghai-la Batu Feringgi several times but this was the worst unfortunately.
We had to wait at check in for over 3 hours as one of the rooms we booked wasn’t ready until after 4 pm
It wasn’t nice at all to wait that long with kids without even them trying to do something about it.
If we had to check out 3 hours late we’ll be charged half a night but they were ok to delay us and our kids until after 4 pm!

Our rooms weren’t back to back although the hotel wasn’t fully booked!
The hotel requires 300 ringgits deposit per night per room so if someone is staying for a week he has to pay a deposit of over 2000 which many people may not be ready for. I happened to be ready but I saw others who were not and this should be something that’s clearly stating in the booking.

No more fresh squeezed juice at spice market for breakfast which is disappointing

We ordered two baby cribs but we got one baby bag!

Unfortunately, the bar is getting lower and lower
The old good days seem to be long gone

Amazing Family Vacation! The Rasa Wing Experience.

Our family 3AD & 2CHD stayed at this amazing resort for 5 nights. We booked the Rasa Wing Premier and Superior Rooms which was inter connecting. Both rooms were clean, tidy and spacious. The Premier room is massive! It has a large lounge space and an outside bath tub big enough for the whole family!

The hotel vibe is calm, quiet and relaxing. All the staff (cleaners, porters, food service etc) are always friendly and greet you where ever you go. They are very attentive to your ever need.

Booking a Rasa Wing room comes with extra benefits, which we highly recommend. Our morning breakfast exclusively at the Ferringi Bar & Grill Restaurant is our preferred option for breakfast because it's quiet and intimate. You have the option for buffet breakfast at The Spice Market Cafe as well. The food and staff at both restaurants are all very good. We've eaten at both for breakfast and dinner.

Complimentary High Tea at 3pm or Canepe/Cocktail hour at 5.30pm at the Rasa Wing lounge is a welcoming and wonderful treat. Note: Casual smart attire for cocktail hour.

It is well worth the extra special experience to book Rasa Wing rooms. Our family had an amazing experience and hope to return again in the near future! Many thanks. - The Cherry Family

Very Hot, Very Relaxing

We chose this resort, as we like Shangri-La Hotels, we were not disappointed.
It is certainly the best Hotel in Batu Ferringhi.
We stayed in the Garden wing, Very clean airy rooms, lovely view over the gardens with a glimpse of the sea through the trees.
Very spacious Lobby and breakfast restaurant, great choice of breakfast food on offer, from currie's and, noodles to a fantastic egg selection, all cooked to your choice, still not hooked on Beef bacon !!
Nice pool, and plenty of sun beds scattered around the garden.
Plenty of snacks on offer from the outside bar.
Nice clean beach with netted swim area, lots of water sports available from the locals, Barter your price when they walk away that's as low as they will go.
There are a few local restaurants, pick and choose? most are outside so don't' go to the ones near the dreaded Durian fruit sellers, It is a horrid putrid smell, puts me off my food but you may like it: I don't think so.
The hotel offers a complimentary shuttle bus to and from George town, and all places in between, such as Gurney Plazza, and the Queys.
Overall very good.