Very Good 378 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily buffet breakfast is included in the Jetsetter rate
  • Prime location right on Batu Ferringhi Beach
  • Gorgeous CHI, The Spa offering Asian-influenced treatments
  • Rasa Superior guests enjoy perks like nightly cocktails and a dedicated pool and lounge
  • Suited to both families and couples, with two different wings
  • The Cool Zone Kids’ Club runs fun-filled activities and provides two free meals per day for children 5 to 12

What To Know

  • Free daily shuttle to/from the UNESCO heritage city of George Town, the main city on Penang island and the oldest colonial town in Malaysia
  • The Garden Wing (home to Garden, Seafacing and Seaview rooms) is family-friendly; the Rasa Wing is more upscale
  • Guests in the Rasa Wing enjoy extras like daily afternoon tea, evening cocktails and a dedicated lounge and swimming pool
  • Breakfast in the Feringgi Grill is for Rasa Wing guests only, but all are welcome for dinner


  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

When you stay at Shangri-La’s Rasa Sayang Resort and Spa, Penang in Penang, you’ll be on the beach and minutes from East Wind Watersports and Eden Parade Shopping Centre. This 5-star resort is within close proximity of Tropical Spice Garden and PKSA Penang Water Sports Centre.

Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 15.00 km.

Grab a bite to eat at one of the resort’s 5 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Featured amenities include limo/town car service, express check-in, and express check-out. This resort has 15 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Shangri-La’s Rasa Sayang Resort and Spa, Penang
Batu Ferringhi Beach
Penang, 11100 Malaysia


Almost Amazing
Noor Azah A

This is my 3rd trip back to Shangri La Rasa Sayang Penang. I enjoyed my stay mostly. The local staff are very attentive and always has a smile on their face. Only thing that bothered me was the foreign waiter at the Spice Garden cafe during our breakfast which I dreaded each morning. Not accommodating at all. He did not even make any effort and just gave excuses on our request for a simple thing as a chair cushion. Collected our plates without even asking if we even finished which left us speechless. For a 5 star resort, I would have appreciated to see local faces rather than foreign ones who are rude. Special thanks to Local staff at the Spice Garden and Rasa Lounge who are friendly and accommodating throughout our stay.

Just fabulous!

We stayed in a garden room in the Rasa wing. It was a beautiful room with a gorgeous garden. The Rasa lounge cocktail hour was very nice too, really nice wine choices and tasty nibbles. It’s just a shame they don’t let it run for 2 hours until 7-30pm. Best thing about the rasa wing is the quiet adults only pool! Staff there are amazing bringing food and drinks and clean towels. We were tired one night and ordered Penang specialities from room service. They were really good and excellent price. Hainanese chicken was especially good! Great choice for breakfast. We loved our stay and could not fault it. Staff make your stay special, every person we were served by was so friendly and helpful. Penang is a beautiful island with lots to see and do. We will be back for sure and will definitely stay at the Shangri-La again ❤️

A few infrastructure issues....

The staff are lovely and can't be faulted. However we didn't have a trouble free stay...
The plumbing in the Rasa Wing was decidely odd and one night we could only flush the toilet with a bucket of water, handily provided by the housekeeping staff. There were extensive renovations taking place on the third floor and the stench was unbelievable. This did restrict the use of our balcony to some extent.
When sat around the Rasa Wing pool there was a fair amount of noise from the renovations taking place at the Spa too.
The buffet in the Spice Market Cafe was ok but not particularly good for the price.
One evening we walked to the Golden Sands next door and were caught in a thunderstorm. We asked their reception if we could borrow an umberella. The concierge was very surly and made us sign a loan agreement! we thought they were both Shangri La Hotels?
Overall standards have slipped a little.