4.5
Very Good 3790 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily buffet breakfast is included in the Jetsetter rate
  • Prime location right on Batu Ferringhi Beach
  • Gorgeous CHI, The Spa offering Asian-influenced treatments
  • Rasa Superior guests enjoy perks like nightly cocktails and a dedicated pool and lounge
  • Suited to both families and couples, with two different wings
  • The Cool Zone Kids’ Club runs fun-filled activities and provides two free meals per day for children 5 to 12

What To Know

  • Free daily shuttle to/from the UNESCO heritage city of George Town, the main city on Penang island and the oldest colonial town in Malaysia
  • The Garden Wing (home to Garden, Seafacing and Seaview rooms) is family-friendly; the Rasa Wing is more upscale
  • Guests in the Rasa Wing enjoy extras like daily afternoon tea, evening cocktails and a dedicated lounge and swimming pool
  • Breakfast in the Feringgi Grill is for Rasa Wing guests only, but all are welcome for dinner

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Balcony Bedroom Luxury Modern Scenic views Suite property home double cottage Resort living room condominium lamp

Overview

The Review

When you stay at Shangri-La’s Rasa Sayang Resort and Spa, Penang in Penang, you’ll be on the beach and minutes from East Wind Watersports and Eden Parade Shopping Centre. This 5-star resort is within close proximity of Tropical Spice Garden and PKSA Penang Water Sports Centre.

Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 15.00 km.

Grab a bite to eat at one of the resort’s 5 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges.

Featured amenities include limo/town car service, express check-in, and express check-out. This resort has 15 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Shangri-La’s Rasa Sayang Resort and Spa, Penang
Batu Ferringhi Beach
Penang, 11100 Malaysia

Reviews

4.5 Very Good 3790 Reviews
2nd trip to the Shanghai La Rasa Sayang
Reviewed 2 days ago

We stayed here last year and enjoyed it so much that we returned again this year.
Nick the Resident Manager was very welcoming and accomodating. My wife and I had each day massages with Zhackie who was excellent as well as very informative on traditional and natural remedies for ailments.
Latchu who we met last year and again this year was very thoughtful and was always willing to play table tennis with our daughter last year. We thought that he would be poolside this year but he is now working in the health centre but we did catch up with him. His smiling face was very nice to see.
Generally speaking all staff at the Shangri La are very friendly and willing to assist if needed. They have all made our stay once again very memorable and will more than likely come back again next year.
Well done to all that work at the resort.

South East Asia's Best
Reviewed 5 days ago

As a return visitor to Penang and a frequent visitor to South East Asia, I can unreservedly say the Rasa Sayang is faultless. I stayed in a Seaview Deluxe room in the Garden Wing and even though I am used to high end accommodation resorts, this is next level around any parameters. I strongly recommend you spend the few extra Ringgit and guarantee yourself life long memories. If the food, views, rooms, pool and service don't convince you, the approximately 280 year old rain forest trees that dominate the landscape will certainly do so. The staff from grounds keepers to concierge are exceptionally accommodating. Any superlatives are destined to be understatements...

Shangri-la heaven.
Reviewed 5 days ago

Came to Penang for a fly and flop holiday session with friends,found the Shangri-la to be a fantastic location which fit the bill to a tee. We stayed in the Rasa wing. Had a fantastic sea view. All of the staff were exceptionally friendly and attentive (especially at the cocktail hour). Thanks to all for a great stay.

Disappointed
Reviewed 6 days ago

After having visited Penang years ago we went on a trip down memory lane. The Rasa Sayang is the best of the hotels on Batu Ferringhi so we gave it a shot. The hotel itself is kept in a good state of repair and the room was very comfortable and clean. The staff are lovely too.When ate at the hotel food was good and plenty of choices for the buffet breakfast.However,with the mainland of Malaysia now well within an easy drive we found most things geared now to the chinese style of things. They're not aware of other peoples notion of personal space or requirement for a relaxing atmosphere. The pool was too small for the number of hotel guests as is the dining facility. On our last day we had to queue for nearly 30 mins to get a table for breakfast. The beaches are no longer pristine white sandy swathes of relaxation. Take a walk along the shore and every other hotel on that strertch now has a row of tacky little gazebos offering massages etc between the hotels and the sea....and the people running them come out and start yelling to try and get your busuness. After only 5 mins we turned and went back to our room, only to have the same hawkers asking for business again after having just been told no. The night market was great, apart from being badgered by yet more offers of massages, and we haggled for goods pretty well. The best part of our stay was eating at the local food halls at night. Cheap local foods as well as other countries if you're not adventurous and cheap beer. If only once then you need to try eating there.

Peace
Reviewed 6 days ago

As a grandmother travelling with daughter and granddaughter this was perfect. Beautiful gardens and space to find peaceful setting to relax, gardens spectacular as was the buildings and rooms. Many eating areas, enjoyed sitting outside for meals listening to the sea. Lots of beach activities to participate in. Great for families - or grannies.