4.5
Very Good 378 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Free-form swimming pools and a beach
  • Activities include a nine-hole pitch and putt golf course, tennis courts and Adventure Zone family entertainment centre
  • Tons of free classes and activities, from volleyball and snake shows to petanque
  • Free daily shuttle bus service to/from central George Town
  • Free WiFi

What To Know

  • Better for families than for couples
  • You’ll see burqas next to bikinis on the beach; dress according to your comfort level
  • Jellyfish can fill Batu Ferringhi’s waters during the rainy season
  • Superior Hillview Rooms look out onto a street with hawker stalls
  • Some rooms show a little wear and tear

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Balcony Bedroom Luxury Modern Scenic views property Suite living room home bed sheet

Overview

The Review

When you stay at Golden Sands Resort by Shangri-La, Penang in Penang, you’ll be on the beach and minutes from Eden Parade Shopping Centre and East Wind Watersports. This 4-star resort is within close proximity of Tropical Spice Garden and PKSA Penang Water Sports Centre.

Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’d like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and a computer station. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Golden Sands Resort by Shangri-La, Penang
Batu Feringgi Beach
Penang, 11100 Malaysia

Reviews

Pretty Good Stay
Dassv8

Overall service at the hotel was good. From my booking our group consisting of 9 persons Ranjit Singh FOM, Ahamed Rafiq,ASSt Director F&B, and Chef Lee left no stone unturned to make our holiday and Birthday Celebration an awesome experience. The location of the hotel is good and right on the beach.

The rooms and toilets need upgrading, as it does not justify the cost compared to some of the other resorts in Penang.

Family & friends getaways
FFadnan

My 2nd visit!! Old hotel with exciting facilities. Room is spacious. Good buffet spread. Centrally located in Batu Feringhi area. The pool was amazing and the view is breathtaking!! Will definitely come again

RETURN VISIT
Ken W

This was my 18th stay and first for 2 years after a very poor earlier visit. It was nice to see that they are at last in the process of renovating rooms and my room 216 on the 2nd floor was very acceptable. I noticed that new furnishings have been applied and all other ares cleaned up. I could not fault the room except for one ODD point. The room had new style safety deposit box, BUT this was not bolted down and it could easily have been removed from the room. Positioning of the safe was also in an awkward position and this could have been better placed.
Staff still remain excellent with few exceptions. It was also nice to see that there have been updates made around the grounds with tables and shades improved.
Slow service still with drinks and food in the gardens. My main complaint would be that the pools need to be CLEANED well. Daily there was grit in the pool, and I managed to get a bad ear infection that over a week at home, still worries me.
Breakfast served was good but variety changed very little over a 9 day stay.
Drinks served at Sigi's bar are over priced, and the area has little or no atmosphere at night, hence a lot of guests eat and drink outside the hotel. The lobby bar also has a lack of atmosphere and the only highlight here is that they have a most pleasant staff member in Jelita serving. She is a wonderful member of staff, and has been for many years.