Fairmont Zimbali Resort
What We Love
- Mix of beach time and nature activities on the Ballito coast, just 30 minutes north of Durban
- Choice of five outdoor swimming pools
- Popular with families thanks to the kids club, multiroom villas and varied dining options
What To Know
- The beach is a short walk or buggy ride away
- Expect to see some wildlife in and around the resort, and the occasional opportunistic monkey at your table
- Bathrooms have double vanities and stand-alone deep soaking tubs
- Golf Course
- Kids Club
- Parking On Site
A one-hour flight from Johannesburg or a 30-minute drive from Durban, the Fairmont Zimbali Resort is a destination for beach time, water sports in the warm Indian Ocean and nature-focused adventures in the surrounding coastal forest. The nine restaurants cover the culinary spectrum, from Mexican lunch fare at Ayoba and seafood favorites at OSA to cocktails and snacks at beachside Ma Khaza and themed buffets at Coral Tree. Common throughout are the use of fresh seasonal ingredients and knockout Indian Ocean views, where possible. The 154 guestrooms take inspiration from the surrounding beach, ocean and jungle landscape, with pale stone flooring, hardwood furniture and earth tones, from the throw pillows to curtains. The large open-plan bathrooms have a contemporary look, with double vanities and stand-alone deep soaking tubs. All are stocked with posh Le Labo Rose 31 products. Each room comes with a work desk and walk-in wardrobe, and many are available as adjoining rooms for families. Days here are spent by the pools or on the beach, or there’s the Willow Stream Spa for pampering treatments using local ingredients (marula, rooibos, aloe and more) and the nearby 18-hole Zimbali Country Club for a round of golf.
In the Area
Beyond the golf and spa time, the Zimbali Coastal Estate is a destination for nature lovers. Explore the surrounding subtropical coastal forest on guided walks, go bird and butterfly watching on the hotel grounds, or master your serve on the property’s two tennis courts. Farther afield, the concierge can organize deep sea fishing and scuba diving excursions in the Indian Ocean, or a chance to see dolphins on a special boat tour. History buffs should make a stop at the Drakensberg Park World Heritage Site to see the ancient cave paintings, the largest collection of cave paintings in southern Africa.
How to Get There
We spent a week at Zimbali Resort, overall the stay average.
Daily we had to continue to ask the same requests...No Towels No Facecloths etc be it they were quick to fix.
We did notice that there is no synergy with what was promoted via Electronic App vs staff not knowing..Can you take time to advise your staff of all promotions happening it does mean less frustrations all round.
Unfortunately our stay was marred with Theft of my Cigars in our Room. I raised this to the Duty Manager and not certain he took this as serious in the manner it should. This has never happened to us staying in many Hotels of the like and brought a bitter taste to the Experience.
The worst customer service i have ever come across. Staff were unhelpful and indifferent. The guest experience was definitely not the reception staff's priority. The Fairmont Zimbali resort failed miserably I have lodged a complaint with the management.
Not a 5* experience. Ambience is cold and impersonal. Rooms and furnitures need some upgrading and/or proper.
cleaning. No warm blankets. Pillows and beds were uncomfortable. Room service extremely slow.
Checked into zimbali for 2 nights. Booked a deluxe room for our baby moon. Firstly these rooms aren’t cheap, second AC made a noise the entire night, third NO WATER!! No one bothers to answer and let me know what’s carrying on or when it’ll be back. Terrible service from such an upmarket hotel!
confirm with the hotel or you wait hours and hours for BA to sore out. it took 4 hours 3 of which I was on hold whilst British Airways found the correct department to confirm with the hotel that infant I had booked a two night stay. all the waiting was done at the reception, i felt like a big fool have the confirmation on my laptop showing the hotel the booking but they did not receive from BA. Flights and car hirer ok not not hotel accommodation.