The Westin Riverfront Resort & Spa at Beaver Creek Mountain
What We Love
- Maya, the on-trend Mexican kitchen and tequila bar
- The magnificent mountain outlook from the outdoor heated lap pool
- A host of kid-centric activities to make family vacations a breeze
- Summer is just as fun here, thanks to activities like golf, tennis, biking and fishing
What To Know
- Dogs more than welcome: they receive Westin Heavenly Dog Beds, food and water bowls, and a dog amenity kit
- Both self-parking and valet parking are pricey
- Free WiFi
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
This imposing mountain property, set in Vail Valley at the foot of Beaver Creek Mountain, is the ultimate in soothing retreats. From the neutral palette and signature Westin Heavenly Beds to the luxurious treatments at the tranquil Anjali Spa, relaxation is the byword here. The heated outdoor lap pool has an awe-inspiring mountain backdrop, and the resort’s three dining options pair of-the-moment sensibilities – cool, midcentury modern-inspired furniture, warm mood lighting and handcrafted cocktails – with family-friendly modern American and Latin American cuisine.
In the Area
Step just outside the resort’s back entrance to the Riverfront Express Gondola and spend the day exploring the exhilarating peaks of Beaver Creek Mountain and its 1800 acres of skiable terrain. After a day on the slopes, experience a different kind of winter adventure with a horse-drawn sleigh ride at nearby 4 Eagle Ranch, which starts with a mug of hot chili, continues with a magical ride under a starlit sky, and concludes with a traditional western ranch buffet. Visiting in summer? Get your heart racing on one of Colorado’s wild rivers on a whitewater rafting adventure with Breckenbridge Whitewater, which offers everything from family friendly scenic floats to advanced Class IV and V rafting.
How to Get There
We arrived here for Presidents weekend and was told I could not be upgraded because there whew full for the long weekend but that come Monday they would try. Upon checking this morning they said no complementary upgrade was available. I check on the Marriott app and there is a few one bedrooms available. Very disappointed.
We had a very lovely stay with a very nice upgrade to the top (9th) floor. The hotel staff was extremely hospitable and the service was excellent -- of particular note was a waitress we had several mornings at Maya who practically memorized our orders and had them ready as soon as she saw us (her name escapes me, but I remember her being blonde with a rather soft-spoken voice). The ski valets were absolutely awesome and had our boots and skis ready every day within minutes of a request. If you go to the bar, try the barrel-aged walnut Manhattans. If you're considering this resort against the Park Hyatt, DEFINITELY stay here. The Park Hyatt last year was a complete disaster, and while the Westin got busier as President's Day approached, we felt very much at home. The spa treatments were awesome, too. In fact, the only oddity was the fact that we often found a few cleaning rags left in our room by housekeeping. Tabby at the front desk was wonderful, too.
We stayed here Feb 9-11, 2019 in one of their condo units that we rented through VRBO. We were not treated like guests of the hotel, they were very intentional in letting us know that they offer check in and check out only for such guests but no other services. Yes the VRBO owner has some responsibility here, however it's in a Westin property, it's still Westin's name on the door. And yet, we were forced to valet - we were in the main hotel building and they do not allow self parking - and the valet left significant scratches in one of our car doors which they refused to take responsibility for. So not only a disappointing experience but a costly one as well. Take your business elsewhere.
absolutely beautful property with all the bells and whistes. Great dining at the restaurant in the lobby and a full gym with free weights. with the gondola that takes you straight up to the mountains, this is the perfect place to stay for a ski trip
This stay started out with a big negative. We have stayed in the Vail area for over 20 years. Having said that, we were going to the Westin because of a continuing ed conference for my husband. When I made the reservation, I was very specific about what type of room I wanted. I wanted Mountain View and view of slopes!!!! The girl assured me that we would have that. We paid the upgrade to get the Mountain View. Well, we are AmEx Spg members and we expected to be able to check in early. We were lucky to finally get in at 4 p.m. We walked in the room and our ‘mountain view’ was all the rooms on the other side of the hotel. We could see everything going on in those rooms and I am sure they could see us too. We had to keep the shades down in order to have a bit of privacy! You could see a ‘bit’ of the mountain if you sat in the very corner of the couch. It wasn’t the slopes though.
I called down at the desk and explained the problem. They guy said that they would call me back in about 15 min. An hour later, still no call. We called again and got the same answer...30 minutes, no call. I went down to the desk and the gal that was managing the hotel told me they were 100% full and there was nothing that they could do except give me the credit for the upgrade! SERIOUSLY!! She said that they may be able to move us the next day. We were fuming. Later we told them never mind that it was too hard to unpack and then move to another room. The next morning we decided with the terrible privacy issue that we would like to move. I went down and talked to the guy at the desk and he said that he would look into it and call me in about 15 minutes. You guessed it...never called...EVER. He even admitted that the pictures on line were a bit deceptive about the views from the rooms. Like I said, they take the stand that it is ‘better to ask forgiveness than permission’.
There were problems with the phones for 2 days. The gal at the desk gave me a number that I could call to get room service and when we tried it...it didn’’t work.
The next issue is that if you want ski in/ski out this is ‘okay’ but you have to take the gondola from the hotel to another lift and then that lift will take you to yet another lift to get to the top. It was okay, but if you want a good ski experience there are a lot of other choices that are much better than the Westin.
We had really cold weather and winds and that shut down the gondola, so everyone had to ride the shuttle to go skiing. It was a long process!
There are a couple of good things about the hotel. There was a heated lap pool and several hot tubs and also a spa.
If you still decide to stay here, I would suggest that you get everything that you ask for put in writing and have the specifics spelled out before you confirm. They really could care less if you got the room that you were told you would have or not.