4.5
Very Good 1749 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The chill-out factor of an adults-only resort, so peace prevails 24-7
  • Starting each evening with a happy hour open bar from 6 to 7 p.m.
  • The privacy of secluded gardens and swimming pools in the five villas
  • A whiff of luxury with daily in-room aromatherapy
  • A sunny, spacious outlook with eternal blue skies above and direct access to the blue ocean in front
  • One Water Ritual Spa Pass per person, per stay includes use of the hydromassage pools, flotation tanks, saunas, Turkish baths and chromotherapy areas and is included in the rate.

What To Know

  • Although the village of Alcala is just a short stroll away along the seafront promenade, you’ll need a car for further island exploration
  • Even though the RedLevel is an adults-only zone, the hotel adjoins the family-friendly Gran Melia Palacio de Isora Resort, so the odd blast of child hysteria may carry on the ocean breeze
  • North-facing garden suites are undeniably pretty but don’t see much sunshine

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at RedLevel at Gran Meliá Palacio de Isora – Tenerife in Guia de Isora (Alcala), you’ll be minutes from Alcala Beach and close to Los Gigantes Marina. This 5-star hotel is convenient to Los Gigantes Beach.

Make yourself at home in one of the 90 air-conditioned rooms featuring iPod docking stations and minibars. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Meet other guests and eat at a complimentary reception. Relax with a refreshing drink at a bar/lounge, a beach bar, or one of 2 poolside bars. A complimentary breakfast is included.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Guia de Isora? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

RedLevel at Gran Meliá Palacio de Isora – Tenerife
Calle La Costa, s/n
Guia de Isora, 38686 Spain

Reviews

4.5 Very Good 1749 Reviews
Best service possible
Double_A_Town

Red Level never disappoints. Great location and property.
All the staff is friendly and always with a smile.
The best example of professionalism are Simone and Isabel from the reception team, they managed all our queries efficiently. An example to everyone.

World class
emmamarsh2018

I have stayed in numerous Melia (and non-Melia) hotels throughout Europe, and this one is by far the best. My partner and I recently stayed here on a one week half-board holiday at the beginning of September (2019). We decided to go Red Level - and it exceeded all of our expectations.

The staff are incredible, friendly, warm, helpful and will go above and beyond for your every need. Nothing is too much effort. They think about things before you have even had a chance to think about them yourself.

Our room was beautiful and had a whirlpool on the balcony. It was quiet and secluded, well maintained, clean and spacious. All hotel amenities are Clarins and their is an onsite spa.

The food was truly world class. As we were half board we were entitled to breakfast & dinner from one of the onsite restaurants. The breakfast in the Red Level was exquisite, the choices were extremely vast and you even have the option of dining from an A La Carte breakfast menu. Plenty of options, and beautiful fresh orange juice - which is constantly refilled.

We dined at La Terrace (Red Level), Nami, Pangea and the Tepenyaki restaurant inside Nami. All exceeded our expectations.

The oasis terrace bar is beautiful on an evening. They have a live musician (who is fantastic, reminded us of Ed Sheeran) that plays each evening whilst the sun is setting - truly wonderful.

Thank you to all of the incredible staff who made our stay unforgettable. We will certainly be recommending this hotel to our family & friends and look into coming back in the near future. Thank you x

Amazing
Veshortensia

AMAZING experience,
Top service, pool concierge, restaurants, breakfast, open bar...
We Will miss all the staff always smiling and making the diference.
Waiting to comming back soon!
Special thanks to:
Vero, Moha,Jose, Mario