Very Good 5989 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Europe's largest infinity pool, strewn with Jacuzzis and aquajets and bordered by Balinese beds
  • Sunsets on the Club Ocean Terrace; think Sade, starry nights and sundowners
  • A different restaurant for every day of the week, including Japanese, Italian and seafood
  • A huge array of daily activities such as wine tasting, cooking lessons and tai chi
  • The combination of picture postcard colors: aquamarine pools, tropical greenery and gleaming white decor

What To Know

  • Apart from strolling along the seafront into Alcala village, there’s nowhere else you can reach without the use of four wheels
  • Not for those who struggle with walking any distance due to its size and expanse
  • There is beach access plus 7,500 square metres of swimming pools


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

With a stay at Gran Meliá Palacio de Isora in Guia de Isora (Alcala), you’ll be minutes from Alcala Beach and close to Los Gigantes Marina. This 5-star resort is convenient to Los Gigantes Beach.

Make yourself at home in one of the 578 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Mediterranean resort include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 8 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Guia de Isora? This resort has 23681 square feet (2200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

Gran Meliá Palacio de Isora
Avenida Los Oceanos, s/n
Guia de Isora, 38686 Spain


October Family Stay

Excellent Hotel. Where to start ? The Buffet was amazing for breakfast. We had an all inclusive package and ate in all the restaurants. The Tapas restaurant for lunch was excellent. The Asian restaurant was really fun. The buffet had loads of choice and the Italian did a great pizza. You do need to book but its really simple to do that at guest services. We went over Halloween and their was loads of entertainment for most of the time we were there. The Lagoon pool was fabulous. You cannot reserve beds with towels before 10am which is brilliant. It stops the crazy Bed booking practice. If people do that then their stuff is lifted and taken away. If you want to go to the pool early thats fine but then you have to stay with your items. I would really recommend the hotel, its very relaxing and there really isnt much to do so you have no choice but to do nothing.
The only item I would call out as a bit disappointing was the Sofa Bed. Its unusable. We had two children and they gave us a little single bed which was perfect. The main bed is Huge and fabulous The Pricing at some of the pools was slightly crazy. We asked for4 Icecreams and when we signed for them they cost 32euro. 2 Beers and 2 Soft Drinks ranged from 40 euro to 28 depending on who served you. We were all inclusive so it didnt matter but it was bizzare and we had a running joke every time we went to order something. But these are small items. I would really recomend the hotel and we had a really nice time.

Wonderful family holiday ..

Last evening at the Gran Melia (red level for families). Hubby and I had visited before so we knew what the hotel had to offer couples, so we we’re new to the family part.

We stayed in a two bedroom suite which was wonderful, it had a queen bed, sofa bed which were all rather comfy. We had extra amenities such as a fridge and a kitchen sink, which helped with baby bottles and food etc. A nice Large Bali bed in the garden was a nice touch. Red level guests had a full mini fridge on arrival, the contents we didn’t eat as they just didn’t fit our family (plain yogurts, olives etc). The children were made to feel special on arrival, with balloons and gifts, as well as a birthday cake for my daughter who would turn 6 on the day of departure.
Nice touch!

The resort itself is nice, plenty of pool space. Pools are a little chilly (we came the end of October) but once you were in ....

We visited Siam park ... 5 stars .... amazing place
Siam mall ... if you have young kids, go here for an afternoon as they have a really nice soft play, cars etc
Flipperuno pirate ship excursion ... please don’t waste your money, lots of people were sea sick .. it was carnage!

The highlight of trip was the red level kids club ... the girls (Lara, Lara and Elisia) were so much fun, and patient. My children from 1-12 had a blast and really took to the girls that worked there. They don’t usually take to kids clubs but they were asking to go each night! They had a different activities to do inc t shirt painting and science experiments ... they are a real credit to Melia ... and total worth the upgrade to Red Level. Thank you ladies ;)

All in all a good week away ... and I’d Certainly recommend red level for families ...


The staff at this hotel are delightful, helpful and utterly professional but in a friendly way as well. This little oasis of the Red Level ( the separate part of the hotel ) is calming and serene. One aspect we love is in the early evening when, for an hour, there is an open bar with live soft music whilst you watch the sun go down- just lovely. You can watch dolphins and whales from your lounger in the manicured gardens, turn around and look at the snow-capped volcano behind you amazing. We are very lucky to be able to go away around 10-15 times a year, and we keep coming back here 2 or 3 times a year, our standards are pretty high and as long as you book the Red Level, hopefully you will be as happy as we are to keep going back. there are 2 great restaurants in town btw.