4.5
Very Good 7792 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Europe's largest infinity pool, strewn with Jacuzzis and aquajets and bordered by Balinese beds
  • Sunsets on the Club Ocean Terrace; think Sade, starry nights and sundowners
  • A different restaurant for every day of the week, including Japanese, Italian and seafood
  • A huge array of daily activities such as wine tasting, cooking lessons and tai chi
  • The combination of picture postcard colors: aquamarine pools, tropical greenery and gleaming white decor

What To Know

  • Apart from strolling along the seafront into Alcala village, there’s nowhere else you can reach without the use of four wheels
  • Not for those who struggle with walking any distance due to its size and expanse
  • There is beach access plus 7,500 square metres of swimming pools

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Gran Meliá Palacio de Isora in Guia de Isora (Alcala), you’ll be minutes from Alcala Beach and close to Los Gigantes Marina. This 5-star resort is convenient to Los Gigantes Beach.

Make yourself at home in one of the 578 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Mediterranean resort include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Enjoy a meal at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 8 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Guia de Isora? This resort has 23681 square feet (2200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

Gran Meliá Palacio de Isora
Avenida Los Oceanos, s/n
Guia de Isora, 38686 Spain

Reviews

4.5 Very Good 7792 Reviews
Second time here
Reviewed 6 days ago

My husband and I came here 2 years ago and decided to come back as we loved it so much. Not much has changed. Food and drink are all excellent with plenty of choice (we did all inclusive through Sensatori).

Great-
Food and drink choices
Spa- water ritual is great
Green choice- €20 for not having your room cleaned
Adult pool- quiet and peaceful
Comfy sun beds
Staff- polite and kind
Clean pool towels daily

Not so great-
Only one cup all week. We had to ask in reception eventually to get it replaced as our phone didnt work in our room. The phone kept breaking also.
Beds round adult pool running out at just after 10am- we aren't early birds

Amazing
Reviewed 7 days ago

This is a totally amazing place! New hotels are always good, but this one has surpassed all expectations! As local even in December, it's so nice to spend time there! The price is justified, and I want to separately note Infinium pool - it's a dream!

Family holiday
Reviewed 1 week ago

We were three generations of a family of 10 members, staying at Gran Melia palicio Isora during July. The entrance and layout of the hotel was very impressive. Lots of acitivies for the children. We all had a great time.

Wonderful holiday
Reviewed 1 week ago

We booked 12 nights on red level (adults only). From the very first greeting in the exclusive red level lounge (to check in), we were impressed. I had had an issue with my booking and they were incredibly understanding and professional. It was resolved much better than I had anticipated. Red level is great for couples who don't want to be around children, it quiet and very peaceful. The service we found was great across the entire resort, not specific to red level - the staff is very friendly and work very hard yet always greet you with a big smile. There are 8 restaurants and the food was pretty great. Our only regret is not going full board because, won't lie, it is expensive... We only booked B&B thinking we could walk to other towns and explore restaurants outside the resort - hmmm, not quite. This meant that at the beginning, we were a little taken aback - you simply cannot have a plain lunch for less than 30 euros and dinner for less than 100 euros. So go all in and then you won't be thinking about the prices! Obviously not everything was perfect but no issue was a problem for them. So, overall we had a fantastic holiday, stress free and thoroughly enjoyed the exercise classes, the pina colada by the pool, the bali bed experience with a view to La Gomera, the posh dining at night, the awesome spa, the room service of tapas as well as the sun and the company! Like I said, next time, we go full board and will consider also the drinks package to mimic an all inclusive experience. Also, for a more adults only experience, we would go during school term, in July/August, there are trillions of kids. (nothing against them, just want an adults only experience). If you can afford it. also recommend red level.

Great hotel. Immaculate and perfect for children
Reviewed 1 week ago

We had a lovely stay here. The hotel was immaculate and they cater for everything. Perfect hotel for young family. I don't think we would come back to Tenerife, it wasn't to our taste, but the hotel was great. The area next to the hotel wasn't exceptional, there is a nice walk from hotel to the town but not much more there. We found two great restaurants which we loved and went to those pretty much every night. Beware if you choose to avoid the all inclusive and drinks package option then the drinks are very expensive. 6 euros for water!