5.0
Excellent 1297 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Aitutaki (Arutanga Tapere), Pacific Resort Aitutaki is close to Arutanga Harbour and Ootu Beach. This 5-star resort is within the region of Aitutaki Golf Club and One Foot Island Beach.

Rooms

Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. 32-inch plasma televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature designer toiletries and bidets.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11 AM.

Business & Travel Amenities

Featured amenities include a computer station, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

Pacific Resort Aitutaki
Amuri
Aitutaki, Cook Islands

Reviews

5.0 Excellent 1297 Reviews
Beautiful island and resort, terrible manager
Reviewed 3 days ago

The island, the resort and the local staff and people are excellent. Pacific Resort Aitutaki is the very best resort on the island by far without a doubt. We would have rated our stay excellent had it not been for Norman the Manager, a 1 star manager running a 5 star resort. Genuine people skills and sensitivity is something I would expect to be high on the list of must haves for the leader of a luxury resort like this one but unfortunately Norman simply lacks any form of class.

The general staff are very friendly and cheerful (slow with service but the smiles make up for it), the only exception ofcourse is the manager. 

Most fortunately we had limited interaction with Norman during our stay, we received a frosty cold welcome from him on arrival at the resort and from this first contact on and for the rest of our stay we felt his negativity and sour demeanour. Did not take much notice of it at first and thought maybe he was having a bad day but during the rest of our stay not much changed with sour and bitter being the norm with Norman. Not only did his negative demeanour affect our stay but you also see it affect his staff, when he is around all the staff are grim and somber but as soon as he leaves the room the staff come alive and are smiling and happy again.



During our stay we had a minor issue brought to his attention and in hindsight we now wish we had said nothing instead. In dealing with our issue he was defensive, rude and arrogant completely unexpected, he was condescending and patronising in his handling of our situation with none of the polish or finesse one would expect from a professional luxury resort manager.



The overall resort and general staff are the saving grace but something needs to be done about terrible Norman as he is the only real negative of our entire stay but sad to say he is a big enough negative for us to not want to come back to Pacific Resort Aitutaki until he moves on or is moved on. Highly recommend the island and resort but avoid the manager at all cost. Excellent resort, location and staff + terrible manager = Average experience.

Nothing in the Cook Islands compares
Reviewed 4 days ago

We booked a week here, and liked is so much, we decided to stay another week. We considered other hotels in the Cook Islands, but we decided nothing else compares to the quality, service, and location of this hotel.

The staff are all impressive.. room attendants, bar and restaurant staff, all the up to the GM... It is true five star service.

Our vacation to the Cook Islands started with 2 nights in Aitutaki, so we could do a tour with Pa, who was recommended by a friend. We also highly recommend him. The guy is a character and full of knowledge and history. While in Rarotonga, it's probably a safe bet to stay with a sister hotel to Pacific Resorts. We've heard the Little Polynesian is similar in style (although nothing compares to this hotel). We stayed somewhere else and I won't recommend that one.

If you come to the Cook Islands I recommend spending most your time in Aitutaki. View Google satellite to see why. It's a beautiful island.

Before realizing Pacific Resort was the best resort here, we actually did book another one to mix our location and experience. This was a mistake. Learn from my mistake and don't even consider another hotel (we tried the Lagoon Resort by the airport... Eek! is all I can say. We ran back here fast!)

The meals are delicious. The massage I had was wonderful (thank you Shree). The drinks are great. The rooms are beautiful.

The internet has been great, even from the room. The 2gb packages are fairly priced.

No complaints.

The best resort in Aitutaki
Reviewed 5 days ago

We stayed at the Pacific Resort for 6 nights in mid December. The outstanding service started at the moment we were greeted at the airport. Upon arrival at the resort the receptionists couldn't have been more welcoming. We stayed in Ultimate Beachfront Villa 300 which has a separate bedroom. It was immaculate. These larger villas are very private and set above the beach so you do have to go down some steps to the beach. There is only a thin strip of sand before the water. The smaller villas on the other side of the resort are at beach level with a good expanse of beach before the water.
Everywhere we went the staff were friendly and engaging, they clearly love their jobs and their passion is infectious.
The afternoon classes in the foyer were great, I made a head ei (fresh flower headband) and also a woven palm plate.
The pool bar is perfect for pre dinner cocktails or lunch. The food was fabulous in the restaurant and we went to the island night. That was a little disappointing as we felt the performers were too young and it felt a little exploitive.
When booking, we really weren't sure if we should book at Pacific Resort or at the Aitutaki lagoon resort. We based our decision on reviews we read and went with P.R. We made the right decision! We went and looked at the Aitutaki lagoon resort while we were there and we were thankful we hadn't booked.
There is a trade off when deciding between the two as the Lagoon resort is right on the lagoon with the turquoise water which is spectacular but the resort is run down. On the other hand the Pacific Resort is immaculate with great service etc but although beautiful, it doesn't have the turquoise water of the lagoon. I would go with Pacific Resort every time. The water is crystal clear and we loved kayaking. There are scooters for hire on the property which was so useful, I wish I had realised that before I took a free bicycle into the village and exhausted myself getting back!
I'm a fussy traveller, I don't mind admitting it! I set the bar high and Pacific Resort exceeded all expectations. A big shout out to Baldwin and the lovely ladies at reception. Also to the young woman who looked after our housekeeping, sorry my mind has gone blank as to your name but you were amazing. See you next time.

Heaven on Earth
Reviewed 2 weeks ago

My husband and I have stayed in luxury tropical resorts in Tahiti, Morea, Bora Bora, as well as Lamu and Gili Lankifushi (voted worlds best resort) in the Maldives. We have been spoilt and it takes quiet a lot to impress us. But the Pacific resort in Aitutaki actually did this. We absolutely loved it and didn't want to leave. It really was like heaven on earth.

On arrival we were met at the airport with beautifully intricate flower lei and promptly taken to the resort where we were presented with a coconut to drink (nu) whilst we were oriented to the resort and given a short tour of the main facilities. The resort really looks and feels like the very essence of tropical with lush well established tropical gardens including waterfall and infinity edge pool.

The check in process was very efficient and quick and we were then immediately taken to our room where our luggage was already waiting for us. Room 104 was slightly set back from beach which was great as we got shade all day. The room was spacious with lovely polynesian decor. Off the entry there was a small wetbar area with refrigerator, kettle and coffee machine and a bathroom with toilet, shower and double sink. Beyond the entry was a main room with a large king size bed, lounge, desk and TV unit.

At the back of the main room, through a set of full length glass patio doors, there was a large covered deck with day bed plus a table and two chairs. There were 3 steps down to the beach where there was a hammock hanging between two palm trees and further down, closer to the water's edge, two sun lounge chairs. The beach was absolutely beautiful with long stretches of white sand in both directions, littered with thousands of shells and coral pieces of every shape and size. However the one thing that really made the difference for us, is that in Aitutaki, the ocean was actually warm - just like a lovely warm bath - and so inviting. The large reef in the lagoon just off the beach was teaming with fish life. Large moray eels, huge parrot fish, and thousands of small fish of every colour.

The resort restaurant was expensive but it had great food. Unfortunately the menu did not change during our stay so became very repetative. The only problem we encountered during our 7 night stay was with breakfast. We were given some incorrect information about the menu on our first morning which meant we were eating a very limited version. We noticed that other guest had different choices to us so on the fourth morning we finally asked about our included "full buffet" bfast only to find out that we had been given the wrong information about the menu. Happy hour was at 4 pm everday at the pool side/beach side bar.

We didnt see or meet the GM during our stay until we were leaving when he came to say goodbye (unlike at other resorts we've been to in the Maldives where they greet you as you arrive and depart) however when I became Ill and needed medical assistance he called me in the room to check on my condition - which I thought was very nice of him.

There isn't much on offer in Aitutaki. There is no town per se just an ATM (only one on this island) and a couple of shops. Eating choices are almost non existent with a couple of restaurants/bars/take aways being the only choices outside of the resorts. However we hired a scooter from resort for $25 per day and managed to circumnavigate the entire island. This was great fun and really worth doing. The road is sealed and there is not much traffic.

We also took a private half day snorkeling tour of the lagoon, honeymoon and one foot islands where we got to see giant trevallis and huge Wrass amongst other sea life.

I really can't say enough about this place. We just loved it.

Tropical Paradise
Reviewed 3 weeks ago

For the limited resources available on a small island they deliver a 5 star experience. The accommodations are breathtaking and the staff are delightful. It is refreshing to be met on arrival and departure by the manager, and the daily treats are a delight. We found the lagoon snorkeling off the beach to fun with all the needed gear provided. Venturing to the larger areas of the lagoon opened up an wide variety of sea life.