Mercure St Martin Marina and Spa
What We Love
- Direct access to a private beach overlooking a lagoon
- The French-Creole dishes served at Les Voiles
- Spacious rooms start at 431 square feet and feature a balcony or terrace
What To Know
- The hotel offers a wide range of outdoor activities, including water sports, tennis and swimming
- Located between Marigot and Maho Beach, a 15-minute drive from the airport
- Free WiFi
- Free WiFi
- Parking On Site
In French St. Martin, between the bustling port town of Marigot and lively Maho Beach, the Mercure St. Martin Marina and Spa is a bright and breezy beachfront escape. The colorful Creole-style rooms are housed among five low-rise buildings and are surrounded by tropical grounds dotted with palm trees and modern sculptures. Some rooms feature a balcony or terrace with views of the lagoon, pool or garden and come with free WiFi. Kick back on the private beach or indulge in a massage at the spa. Active types can try their hand at jet-skiing, flyboarding or tubing at the marina’s water sports center. End the day with a French-Creole feast at Les Voiles, with a terrace that overlooks the lagoon and swimming pool.
In the Area
Pop your head below the ocean’s surface with Sea Trek, a helmet diving tour that takes you to see colorful fish and sunken shipwrecks without the need for diving certification. Another unique way to explore the island’s coral reefs is with Coconut Reef Glass Bottom Canoes; the company also runs a surf school and snorkeling tours. With 25 miles of trail and itineraries ranging from mountain treks to shoreline strolls, St Martin is a hiker’s paradise. Start at Loterie Farm for guided and self-guided hikes. On Wednesdays and Saturdays, check out the open-air Marigot Market, on the wharf just below Fort St. Louis. It features fresh produce, spices and fish from St. Martin and neighboring islands, plus enough samples to satisfy your adventurous culinary spirit.
How to Get There
Arriving from Tortola (BVI), I had a 6 hour overlay before catching flight St Maarten to Amsterdam via Paris CDG. Without reservation I went to this Mercure hotel and when I asked Ms Anna, the guest relations manager whether I could stay for the day, she said "most welcome and please enjoy all our facilities", which I did: nice pool area, with in the afternoon good music; clean beach and the restaurant. As also this resort is still not completely recovered from the hurricanes Irma and Maria in 2017 I had a great time. All staff were extremely friendly and helpful and the facilities were good and it did not bother me at all that they were still renovating: it only shows they want to get back to normal and improve. Certainly would like to stay there for much longer as they will look after you very well. My compliments.
I am rating this hotel as very good and not as excellent just because it is still undergoing major repairs following the damages it incurred due to Hurricane Irma.
The rooms are in a very good condition the food quite good but what is the most exceptional about the hotel is the staff and espaecially a lady called Anna whou would do her utmost to please the Hotel's Guests
I am sure that once the place will be completely renovated It will deserve an excellent rating
there is still lots to be done on St Martin island after IRMA. Unfortunately, most parts of beautiful island still looks like the hurricane was 1 month ago (not a year). We know about that, so we did appreciate that MERCURE is still open, while most of hotels and resorts are closed. We also we aware of the fact that hotel facilities might be partly still not available. That was ok.Something which was not ok - service. not the proper one, not enough, not polite etc... explaining all the time that "... due to IRA... we cannot do ... this and that...". IRMA was very dramatic and harmed the place very hardly, but this has no connection with level of service one year after at the hotel:. I don't mind demolished gym, I don't mind temporary reception infrastructure, I don't mind works during day time at the hotel. But having room for more than 200EUR per day, I simply expect polite, helpful and nice service. That it.Hope the situation will change in future after modernization.Hotel is lovely located, it's worth to have a car on that island.It's not worth to have a breakfast at the hotel, you may find more delicious products in market 200m outside of the hotel. I wish to score better the hotel, but .. truly that would be unfair for the ranking. And believe me - it doesn't have anything in common with IRMA.
We recently stayed for a single night in transit and it was evident that the island has a long road to recovery after Irma. This Resort was specifically hit hard with extensive damage evident around the entire grounds and buildings. Whilst I commend the team on their efforts returning the resort to some form of normality in operations our stay was uncomfortable due to Construction noise and pollution as well as room condition.
We were awoken early in the morning (pre 8am) due extensive Jack hammering and drilling in the room above us, which I would argue as stating this room is not inhabitable for guests whilst the work above is underway! In addition, we could not sit on our balcony as there was extensive construction dust dropping from above, as well as sheets of plastic being continuously draped down. Most concerning though was our shower drain continually flooded and smelt like raw sewerage after we had a shower. Although I really do fell terrible there are some things the Mercure should do to avoid issues like this such as block out rooms from sale where extensive construction is ongoing above or in surrounding area. As a suggestion, I would even go as far as saying they should complete one entire block of work first and use it for accommodation before working everywhere else.
Most disappointing though was that our Airport Transfer arranged through the hotel failed to arrive and we were forced to take a taxi. Upon arrival at the hotel the front desk agent advised me she had dispatched the agent going to pick us up however it appeared as though he never arrived! We even waited a further 30mins after clearing customs for him to arrive however he never did. I then checked with each and every single person at the arrivals point to see if someone was there for us to no avail. Whilst the hotel may have it's own transport options, just get a taxi, it's simpler, easier and on time!
In conclusion I would love to give this hotel as higher rating, and really commend them on their efforts post Irma, however it has a long way to go and we were so uncomfortable we couldn't wait to get out of the Mercure.
I'm used to stay at Mercure since 2015 so I could saw what IRMA did and how people react. Simply great. Management is very friendly and professional at same time.to mention Anna at reception,lovely lady.
Breakfast could improve a bit,but overall great experience there.