URSO Hotel & Spa
What We Love
- Glam revamp of a neoclassical palace
- The spa has a conversation-piece swimming pool and a hammam steam room
- The airy design and lighting in the Urso Bar make it gleam like a jewel box
What To Know
- Free WiFi
- Located between Madrid's hip Malasaña and Chueca neighborhoods, a short stroll from the boutique-lined Calle Fuencarral
- Breakfast is served in a beautiful conservatory room
- Free WiFi
- Parking On Site
- Room Service
Between the hip neighborhoods of Malasaña and Chueca, this 78-room boutique sleep occupies a neoclassical palace and is both lavish and approachable, thanks to architect Antonio Obrador’s deft touch. Many of the original features have been preserved, including a mahogany elevator and stunning stained glass windows. The hardwood-floored guestrooms are decked out in a soothing palette of soft gray, green and cream and are styled with chic accents like historic black-and-white prints of Madrid. The lobby sports ingeniously designed freestanding bookshelves with Japanese-print side panels, and there’s an open-riser staircase that leads to a leafy conservatory and floods the room with a golden glow. The subterranean spa is by award-winning Natura Bisse and features a conversation-piece swimming pool, a hammam steam room and treatments using such ingredients as diamond dust. Look for newly announced chefs and concepts for the seasonal pop-up restaurant, the Table, or tuck into tapas, salads and carpaccio dishes made with ingredients from the nearby Mercado de Barceló at Urso Bar, which also offers a comprehensive wine and champagne list.
In the Area
Borrow a couple of the hotel’s guest bicycles and explore this storied city on two wheels. Start with the bourgeois charm of the Alonso Martínez barrio; here you’ll find boutiques like Oliphant, a whitewashed atelier selling pretty dresses, hip denim and accessories, and fab design emporiums like Madrid in Love, where you’ll find everything from covetable furniture one-offs to sushi under the same roof. If jamon and champagne are your preferred ingredients for a perfect night out, you’ll love Bocadillo de Jamón y Champán, which, as the name suggests, specializes in top-shelf bubbles and Spain’s famous ham. Alternatively, you can head to Mama Framboise, a cult café and bakery that has the shabby-chic vibe down pat. For a taste of Madrid’s famously late nightlife, groove down to jazz club El Junco, which serves the neighborhood’s music-loving cool cats until dawn.
How to Get There
There are many choices of hotels in Madrid and it was hard to pick among them. We chose the Urso based on its Trip Advisor reviews and its good location to the sites we wanted to visit. We were upgraded from what we reserved to a junior suite, which was large, but had some issues we didn't care for. The lighting in the room was a challenge and it was really hard to see things. During the day there was abundant sunlight but in the evening the room was quite dark with lighting not placed strategically. For a room that size there was very little shelf space for clothes, and no free-standing dressers or armoires to serve that purpose. The bathroom was cramped and difficult to maneuver in, with very little if any vanity space for toiletries. Evening turn down service consisted of putting a linen mat at each side of the bed, and closing the drapes if we wanted them closed. And a fresh bottle of water. Not what you'd expect from a luxury hotel. We didn't eat in the hotel so can't speak to that aspect. The lobby was also dark and not conducive to reading in. Service at the front desk was good and people were very helpful and friendly, as were the doormen. Our 5-day stay was fine but overall for a luxury hotel it was missing details we would have expected. While there was a spa, that too left us wanting for more. Overall, we felt the hotel over-promised and under-delivered.
My husband and I just came back from visiting the beautiful Madrid. Our stay was outstanding not only because we were in Madrid but also because we stayed at the lovely, perfectly clean and cozy boutique hotel: Urso Hotel & Spa.
Since I made our reservation, I communicated with the hotel professional and helpful staff. I needed to deliver a packet to the hotel before our arrival and the staff was super helpful and on top of the delivery. They even emailed me as soon as they got the packet.
The hotel staff including: Nicolas Philippe Maire, Ana Ocón, Juan A. Criado, Diego and Raul (Unfortunately I do not remember their last names, sorry) were super friendly and helpful and always providing the best information and assistance. The room was impeccable and the cleaning staff amazing and super friendly.
The hotel is perfectly located between the Chueca and Malasana super close to great restaurants, cervecerias, bars and interesting points in downtown Madrid. You can easily walk to all the different areas you need to visit. The hotel building architecture is beautiful; inside has been renovated with very classy and simple décor. The area is not noisy at all.
My only recommendation for the hotel will be to include a bathroom extraction fan.
Thank you Urso Hotel for making our stay in Madrid unforgettable. I just want to go back now!
Beautiful hotel. Nicely renovated. Staff was extremely pleasant and although we were only there for the weekend we really enjoyed our stay. Well located in great walking location. Room was very comfortable and great layout. The tapas restaurant located on the property had wonderful tapas and we really enjoyed our complementary drinks and tapa. Would book again next time we are in Madrid.
Me and my wife stayed here at the beginning of November, and i must say it is a really beautiful hotel, situated just a stones throw away from the city centre.
rooms are lovely and the breakfast restaurant is very nice.
Spa and wellness facilities were very nice and well maintained
all staff were extremely helpful and i would definitely recommend to anyone staying or visiting Madrid.
We loved this hotel, what more can I say. It was just wonderfully relaxing, with sleek and sophisticated decor in the rooms. Ours looked onto the main street but we had no noise problems at all.
The gym was downstairs in the basement and was quite cramped, but good equipment meant you forgot about this.
we didn’t eat in the hotel, but from what we saw breakfast looked amazing.
A great location for walking the city. We’d certainly look to return here.