4.5
Very Good 2394 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Urban, you’ll be centrally located in Madrid, steps from Tourist Information Center and Casino de Madrid. This 5-star hotel is close to Prado Museum and Plaza Mayor.

Rooms

Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Urban
Carrera San Jeronimo 34
Madrid, 28014 Spain

Reviews

Hotel room situation
MourningSun

The Hotel in itself is quite good, good location, etc. but…
After the reservation I have received (via Booking.com) an offer:
Since they did not sell all the rooms for weekend of my reservation (30th Oct-2nd Nov) they offer me a better room (“most popular”, 6th floor?) with the “Street View”, on the top of the building with the cross Madrid’s Streets view. Then I’ve chosen this offer +12EURO per night (total 36 EURO for 3 nights).
When I arrived there were some “problems” to “find” that room in the system. Eventually I got room on 4th floor. Right, with the “Street View” but not that what was on the picture attached to the e-mail offer. I did not claim (though I should) because I came to Madrid to relax not to argue with the staff for 4 days.
So, it looks like they try to draw the additional money from Your pocket. Then, whenever You will get an offer like that be sure before what You are going to choose.

Great hotel for Madrid
ParadectralA

I spent three nights at the Hotel Urban.

This is a great modern hotel in the heart of Madrid. The staff are very courteous and professional. The breakfast buffet is very elegant and of high quality. The rooms are pretty nice. The gym is on the smallish side but is OK.

This is now my go-to hotel when in Madrid.

Wonderful hotel in Madrid
Salvador F

The kindness and attention I received from everyone was awesome. On my birthday they surprised me with a bottle of champagne and a cake. My dad had an accident and the staff secured a wheelchair for him, that made everything easier.
The hotel is very well situated, clean and modern with a nice bar.
I enjoyed my stay at this hotel and fully recommend it to anyone. Would definitely come back!