4.5
Very Good 2436 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
stairs property handrail Architecture hardwood home daylighting loft living room professional

Overview

Location

With a stay at Urban, you’ll be centrally located in Madrid, steps from Tourist Information Center and Casino de Madrid. This 5-star hotel is close to Prado Museum and Plaza Mayor.

Rooms

Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Urban
Carrera San Jeronimo 34
Madrid, 28014 Spain

Reviews

Still waiting for room
kariduq

My husband and I arrived at 9am on a red eye from Miami. Everyone was very nice and pleasant when we arrived and promised to get us a room very quickly. The hotel has no true lounge area other than a very exposed atrium with uncomfortable couches. It’s now 2pm and we still have no room, everyone is straight up ignoring us now and their responses get ruder each time we ask. The person occupying our room was given a late check out and overstayed that late checkout by 1.5 hours it seems. Nothing was done to try to get us a different room or a temporary room knowing how exhausted we are and that we haven’t slept. We travel a lot and at this price point the service is just not acceptable. If you are taking a red eye flight go to a different hotel. I’m literally about to vomit from exhaustion and frustration. Stay away. I don’t care how nice the hotel is. This is a nightmare.

Fantastic
Lorneas

We arrived at 10am and were greeted by incredible staff. Got an early check in and had incredible service for the 3 nights we of our stay. The service from the front desk to the rooftop lounge was outstanding. They provided excellent restaurant recommendations. Location as great. Take the breakfast included option as it is over the top and a great deal.

Luxury hotel with a cosy rooftop bar.
Cranebird

Luxury hotel with lovely design. Stopped to have a drink on the roof terrace whilst out sightseeing. The terrace seemed small but cosy areas. Had a look at the roof top pool while there seemed small for the amount of people around it at the time.
Next time we visit Madrid would love to try the restaurant Cebo it looked fab.