Members Recommend
Very Good 1340 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Looking out from the balconies over the beautiful San Sebastian Church
  • The bar's lengthy gin menu
  • Helpful staff has good in-the-area recommendations
  • Rooms have an inner door you can close to keep the noise from the corridor out

What To Know

  • If you need slightly more space, ask for one of the corner rooms
  • Built in 1808, the palace was designed by Jorge Duran with help from Juan de Villanueva (the architect behind the Prado)
  • Basic WiFi access is free of charge; premium access is $14 per day


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat property restaurant Suite Lobby condominium living room


Majestic neoclassical mansion with an intimate late night bar in Madrid's lively Barrio de las Letras

The Look

In the bohemian heart of Madrid’s Las Letras quarter, sandwiched between Calle Atocha and Plaza del Angel, NH Palacio de Tepa is a neoclassical mansion turned 85-room hotel with bags of character. The beautiful brick façade has been meticulously restored, and Ramon Esteve’s esteemed design studio is behind the clean lines and soothing gray palette of the interior. The calming marble-floored entrance has soaring ceilings; it was once an open thoroughfare for horses. There are huge round vases filled with flowers, and original cast iron columns fill the public areas. The extensive restoration revealed the site’s rich history, and there are 16th-century artifacts visible under glass panels behind the reception desk.

Bed and Bath

The 85 guestrooms are spread across five floors, and each features a collection of artworks by a different artist, from Javier Mariscal to Francesc Artigau. Light spills into the corridors from the central courtyard, and many of the rooms have balconies that look out over the San Sebastian Church. Each room is elegantly kitted out with polished wooden floors, white walls and soft gray leather headboards. Rooms on the fifth floor are under the eaves and feel like alpine lodges with their sloping wooden beams. There are two Junior Suites, one with vaulted ceilings, the other with a mezzanine floor, while all bathrooms are marble and stocked with luxe amenities.


Downstairs, Paco Roncero’s Estado Puro is a lively yet diminutive 32-seat lounge. It’s adorned with 980 flamenco dolls all dressed in red (apart from one central figurine in yellow), while the ceiling is decorated with hundreds of peinetas (intricate combs worn by female dancers). Guests and locals fill the bar, which is open until 2 a.m. and serves light tapas and an impressive selection of 35 gins. For more formal dining there’s the intimate à la carte Palacio de Tepa restaurant, which offers regional cuisine under the watchful eye of the two-Michelin-starred Roncero. Right next to the restaurant is the living room, which is stocked with books and magazines and provides a good central space to relax in while taking advantage of the free tea and coffee. Upstairs there’s a 24-hour gym and a room for a massage, manicure or haircut.

In the Area

There’s not much that isn’t in the area, such is the hotel’s super-central location. For an art fix, check out the Museo del Prado, the Museo Thyssen-Bornemisza and the Museo Nacional Centro de Arte Reina Sofia, which features works by Joan Miró and Juan Gris. For a change of pace head to the Hammam al Andalus Madrid, which is a candlelit den of hot Arabian baths built atop a century-old well in the Almudena neighborhood. If you’ve come to Spain to eat your bodyweight in tapas, make a beeline for Mercado de San Miguel; it’s full of counters piled high with olives, breads and Spanish hams, and you often get a glass of wine thrown in gratis. Don’t miss the burrata stall.

How to Get There

NH Collection Palacio de Tepa
Calle de San Sebastián 2
Madrid, 28012 Spain


4.5 Very Good 1340 Reviews
Reviewed 2 days ago

Overall a good hotel. The location was good the people were nice and the room was ok. It was really close to all the main attractions that you would like to visit in Madrid so it made exploring very easy. The room itself was a bit small and dark and lacking some 5 star quality. However for the price we paid it was ok

A very good choice
Reviewed 1 week ago

Fantastic ideal location for tourist activities and generally a very good hotel. Note that the rooms vary and it is worth making sure you have viewed all options, if you have more than one available. I was entitled to a room upgrade on check in, subject to availability, having booked through Amex. However, having been pleased to accept a junior suite (Rm 113) only to find myself disappointed by its small size, location directly over a busy road and unattractive bathroom, I returned to reception and asked to view the premium room that was my original booking. It was far superior! The hotel staff, who were very polite and attentive, did not seem at all surprised that I did not want to stay in the junior suite which made me wonder why they didn't explain about the different characteristics of the two rooms in the first place. Anyway, we had a very satisfactory 3-night stay in Rm 501, with the only drawback coming on the first morning when I had been looking forward to a long sleep in as I was very tired, but this was interrupted by a member of staff talking loudly into her mobile phone directly outside our room. Granted it was 9.30/10.00 am by the time this happened, but it was irritating as we were in an otherwise very quiet part of the hotel and the 'do not disturb' sign was clearly visible on the door handle. Other than this, generally a very good experience and I would recommend this hotel.

A Sea of Calm in the Center of Everything
Reviewed 2 weeks ago

We have been faithful guests of the NH Palacio de Tepa since January 2013. We return frequently each year for extended stays because the hotel is calm and quiet and lovely. Unlike many city hotels, the Palacio de Tepa there are no long dark hallways. Inside this hotel the passageways of warm toned marble floors are flanked by tall glass French doors that give on to the center patios so they are flooded with the beautiful light of Madrid. The rooms are modern and comfortable. Although we always stay in the same suite, we have brought many friends along with us and they have all enjoyed their rooms. Because of the nature of the building, each room is different and each has its own charms. The staff is unmatched in their care for our every need.

Being situated here where the Plaza del Angel connects to the Plaza de Santa Ana, you are perfectly placed to see the main sights of Madrid, nearly all of which are within a 20 minute walk, with many being much closer. Madrid is a fantastically walkable city where the automobile traffic has been largely directed to a few arteries that leave the streets very pleasant for walking and enjoying the subtle charms of this beautiful city.

We love this place. It is our home away from home in Madrid.

My preferred 5* hotel Madrid downtown...
Reviewed 2 weeks ago

The hotel to go back many times! For Work or lovely couple weekend... Excellent quality rooms. Kind and respectful team at hotel with positive attitude...
Very close to everything you will want to discover and enjoy.. life is love!! Keep doing well Nh Palacio de Tepa.. working hard to see you soon!!

Very poor serviceo
Reviewed 1 month ago

This I think was the worst service of any hotel I have ever visited in Madrid.

Rude receptionists, glib and a discourteous bell hop all made this into a very big zero.

I will never return.

The property itself had a very bad karma.