The Ritz-Carlton, Naples
What We Love
- Two heated pools and three miles of beachfront
- The vast, 51,000-square-foot spa
- Stunning sunset views from the oceanside Sand Bar
What To Know
- Check in is a late-ish 4 p.m.
- Some guest rooms are at a distance from the elevators; ask about location if mobility is a problem
- Valet parking costs $27 per night; WiFi is $10 per day per device
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
With 450 guest rooms on three miles of beachfront, this property is its own mini-city within Naples. There are seven restaurants ranging from tapas (Bites at the Lobby Lounge) to Italian (Terrazza) to tropical Floridian fare on the beach (Gumbo Limbo). Guests work up an appetite at two heated outdoor pools or by strolling the beach, while kids are entertained by the Ritz Kids and Nature’s Wonders interactive environmental program. If the stress of relaxing (or choosing between dining options) gets to be just too much, the 30-room spa offers massages, facials, wraps, and full body treatments.
In the Area
Surrounded by coastline and parkland, Naples is paradise for nature-lovers who can tour the Everglades, spotting alligators and manatees; go fishing; or take the hotel shuttle to the golf course at the Ritz-Carlton Golf Resort. But it’s also a great spot for sports fans, who can watch the Boston Red Sox or Minnesota Twins spring training in Fort Myers, a half an hour drive from the resort. For those whose favorite competitive sport is window-shopping, the boutiques and galleries of downtown Naples beckon; don’t miss artsy Third Street South or high-end Fifth Avenue South.
How to Get There
I just checked out. This hotel has the best customer service in the world. I took my 91 year old Dad. They treated him like a super star. He is not able to walk well. The pool team pushed him out to the beach in a special wheelchair and helped him with anything he needed. The staff truly spoiled us. We did not want to leave.
My heart is so full of gratitude. I have stayed at many hotels and multiple Ritz Carlton locations. Hands down- this location is THE BEST!
This hotel has beautiful grounds and sits right on the beach. Every single staff person I encountered was friendly and helpful. The outside restaurant right on the beach was the perfect location for drinks and dinner. The only downside for me was the room. Mine was dark and so close to the elevator that I could hear the chimes. I had no maid service one day at all - which really was ok - but this is a Ritz?! The TV was also quite small to watch in bed. I found it bizarre that I could not order room service from the sushi restaurant downstairs, only from the room service menu.
I realize these are petty complaints and I did not try to address them while I was there. But tbh, the reason I chose the Ritz was because I expected everything to be first class without me complaining. So, based on the room, I'd take a pass. Based on everything else, I would definitely go there again!
Our stay at the Ritz-Carlton Naples was pretty perfect.
The rooms are a nice size. Our room had two beds. The bathroom is a nice size as well. Our family of 4 (two small children) were quite comfortable. There is ample space to plug in all our electronics on the side table. The tv was large with a nice selection of stations. If you have Netflix, Hulu, etc, you can log into your account on these televisions as well. There is a closet with quite a few hangers, a safe and nice robes. We never used it but the Nespresso machine & pods in the room is a nice option.Our room was an oceanfront room on the 10th floor. The view was stunning. The only issue we had was our kids could fit through the bars on the balcony. We always held onto them but it was a worry every time we were on balcony.
All the ladies/gentlemen were kind & courteous. We have a 1 & 3 year old and they were treated well by all. Most staff, especially Edith, Lenc, Kelly & Scott, went above & beyond for us our for our girls.
We ate breakfast every morning at Terrazza and found it to be very well priced. The buffet was nice & full. I requested corn one morning for my daughter as she was requesting it and our server, I forget her name, went above and beyond to find some for her. This made my daughter's day! She also put in the request for Vegan waffles and pancakes and we enjoyed them the rest of the trip. Edith served us every other morning and made sure all of us were happy.
The Grill is a great steakhouse with great meat, fish and AMAZING plant based options. My kids & I enjoyed the grilled tofu followed by polenta with mushrooms so much! It is so nice to go somewhere that has so many options for us. The rest of my family enjoyed their ribeyes. Scott is another great server. He made sure to give his recommendations, get the girls food out as soon as it was ready and even brought them roses. We enjoyed the Grill twice on our trip.
We ate dinner at Terrazza & the food was great. The mushroom pappardelle was DELICIOUS!
We enjoyed Gumbo Limbo a few times. Great view, tasty food, attentive staff & they were always accommodating to our requests.
There are an adult & family pools. The pools are salt water & warm. Our daughters swam as long as we would allow them! The beach is so beautiful as well. The water is calm and the sand is soft. Our kids played at the beach for hours.
There are shops at the hotel as well. They have the latest bathing suits for your whole family. The gift shop has some nice souvenirs as well.
We can't wait to return!
I attended a 3 day conference at this location and it was absolutely incredible! We started the first night with a cocktail reception on the beach complete with the most amazing sunset over the water! Every morning we had an amazing breakfast outside on the patio overlooking the most incredible view! The service here was some of the best I've ever experienced anywhere around the World!
From the moment we were greeted upon arrival until we checked out, the service and friendliness of the entire staff from the doormen/valet attendants to the front desk, club level attendants, store employees, restaurant staff, and pool staff were ALL fabulous. A big thank you to Ellen, Cariel, Linda, (and others whom names I do not know) in the food & beverage lounge on the club level 14th floor. They could not have been more helpful and friendly. The grounds were immaculate and enjoyed the beautiful orchids everywhere! Hubby had a great massage in the spa. The service in the Grill Restaurant was very nice. The only tiny thing that surprised me (but certainly did not change my positive feelings about this hotel) was the condition of the stalls in the women's poolside restroom (by the family pool). Not what I would expect at a RC hotel. But that's just a small suggestion...will look forward to returning to this lovely property.