Hyatt Regency Coconut Point Resort & Spa
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
When you stay at Hyatt Regency Coconut Point Resort & Spa in Bonita Springs, you’ll be next to a golf course and close to Raptor Bay Golf Club and Lovers Key State Park. This 4.5-star resort is within close proximity of Congo River Golf – Bonita Springs and Coconut Point Mall.
Make yourself at home in one of the 454 air-conditioned rooms featuring refrigerators and DVD players. LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you’d like to spend the day shopping, you can hop on the complimentary shuttle.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bonita Springs? This resort has 82500 square feet (7664 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
The pools are nice and the staff is generally wonderful. However, my experience with the accounting department has destroyed my impression of this hotel and of Hyatt. We stayed one night in the Island Suite. The pullout couch was incredibly uncomfortable, and I knew I could not last 5 nights. Vera at the front desk was sympathetic and very helpful and moved my family to two adjoining rooms. The hotel continued to charge me for the Island Suite although we had vacated the room. I have been trying for two solid weeks to rectify this, with emails and phone calls, to no avail. In my decades of traveling, I have never experienced anything like this.
Only one USB port in the room, no extra electrical-outs near the bed in the room. Plug in the desk was not working well, my charge kept falling out. Resort fee’s 40.00 a day valet 25.00 day. Needed a cup of milk coffee shop charged 4.00 for 8 oz cup of milk. (Hate to see a baby needing milk every day)
The property is just lovely! The restaurants are superb. The resort is a little pricey, but totally worth the cost. My grandson loved the water slides and we both loved the float down the lazy river. My 6 year old grandson made the profound statement, "So this is what heaven is like!"
The staff was so great and a huge reason I would go back! The amenities were equally as nice and fun for all. I would most definitely make a return trip and recommend it for anyone traveling to the area.
We chose this resort based on the amenities they offered, specifically the adult pool, lazy river and their island beach. The facilities here are pretty nice and the rooms are as well. If you get one of the rooms overlooking the water, you have an awesome view. If you end up on the other side of the building, not so much. Breakfast buffet was great and the service in that are was really good.
I think where this resort falls short is in the execution of the details and simple things that they could easily correct. For example, upon check-in and going up to our luxury corner room, we discovered some disgusting gunk all over the carpet at the foot of the bed. We immediately called the front desk. They couldn’t move us (sold out that night) but agreed to move us the next day. Did they offer to send someone to clean the carpet ASAP? Nope. We had to stay in that room for the night with either food, vomit or feces (it was one of the three!) on the carpet! Our other issue over our four day stay had to do with pool area. They have 2 family pools, multiple water slides, a lazy river, and an adult only pool. There are no lifeguards and no staff around the pools. So the kids are left to be (un)supervised by their parents which bought up several safety concerns we observed. Biggest annoyance were parents bringing their kids/infants in diapers into the adult pool and hot tub every day we were there. We were told to alert staff and they would take care of it. Staff only showed up once to address it and the parents harassed all the adults remaining in the pool on their way out!
If they took care of some of the details, this place has the potential to be a winner. In my opinion, Marriott properties just do better with that.