Shangri-La’s Fijian Resort & Spa
What We Love
- Buffet breakfast is included in the Jetsetter rate
- Private island setting (connected to mainland Fiji by a causeway) gives a sense of exclusivity
- All rooms have a view of the ocean or lagoon
- Excellent service; warm greetings of "Bula!" everywhere you go
What To Know
- The resort is family-oriented, although there is an adults-only breakfast area and pool
- It's the biggest resort in Fiji, with 442 rooms; it can get crowded when full
- The decor is a little outdated, although the perfect sea vistas make up for it
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
Located on a private island connected to mainland Fiji by a causeway, Shangri-La’s Fijian Resort & Spa is surrounded by 109 acres of lush grassland studded with coconut palms and frangipani trees overlooking the Pacific Ocean. The resort has a simple Hawaiian-style design, enhanced by earth tones, hand-carved Fijian wood paneling and traditional tapa cloth decor. With 442 rooms, three pools, six restaurants, a sea sports center and a spa, you can get your Fijian fix at this family-friendly resort without having to leave the grounds.
Bed and Bath
In comparison to the stylish mosaic-tiled and wood-paneled public spaces, guestroom interiors are fuss-free, with modern wooden furnishing, bamboo bedframes, earth-tone lounge chairs and large balconies. All offer panoramic sea views. Bathrooms blend in seamlessly, with sandy brown tiles, walk-in showers and panel windows that open up to the Pacific.
At the resort’s spa, the six treatment rooms are tastefully designed and kitted out with ornate doors, wooden carvings, extra-high ceilings, outdoor showers and bathtubs, and even double beds facing the ocean (for the exclusive Dusk Till Dawn spa package.) Adventure seekers will be thrilled with the array of activities on offer at the resort’s water sports center, from snorkeling to mangrove kayaking tours and parasailing. As part of the resort’s conservation efforts, the marine center organizes activities to educate children about the environment. Each of the six restaurants at the resort specializes in a different cuisine. Try Takali Terrace for authentic Asian seafood, or the Golden Cowrie Restaurant for traditional Italian. To sample true Fijian flavors, the weekly Fijian magiti at the Marau Village gives you the chance to try local food cooked in a lovo (traditional underground oven) and watch a meke dance performances.
How to Get There
In summary a terrible experience.
Check in time was 3pm. We didn't get into our room till 5pm. Although we were allowed to use the pool which we appreciated, we had to get to our function at 6pm. To make our experience worse....
The front desk lost my rental car key. I booked at the hotel because of a function nearby. Had to use a taxi and the hotel reception declined to reimburse.
We had lunch at a lagoon restaurant which apparently had a free kids meal if the family ate here. The staff did not tell us on the first day. So we paid full price. Not sure why this happened.
The dining room kept playing one song by Rootstrata for an whole hour during dinner service.
One thing we enjoyed though was the water part and the water activities.
This resort was a very good spot in Fiji my first time staying in this area, we were there for a conference and it was a great location. Very big and spacious location with lots to do for everyone from family to business. The conference facilities were great and overall I would visit again for a holiday also, would be great for family and adults alike. Very spread out resort so you don't feel like you are on top of each other, with great sized, clean, serviced rooms.
There was some renovations going on but it didn't feel like it interfered on the resort.
Our room was large, clean and well equipped. The resort was very quiet - we were told only 8% occupancy - so the choice for dining was limited as not all restaurants were open. Service was a little slow, but the food was worth the wait. The hotel taxis were easy to get, and reasonably priced for a local trip. However, a ridiculously high price was quoted for a transfer to Pacific Harbour. One of the reception staff kindly called a local taxi operator, who took us for almost half the price quoted by the hotel taxis.
I don’t normally post reviews, but seeing the mediocre reviews this place has gotten, I feel it’s only fair that I clarify how my stay was.
The Shangri-La was clean, hospitable beyond measure and absolutely perfect for our weekend getaway.
I’d had to make last minute bookings for my fiancé’s birthday and our anniversary and they’d gladly accommodated my requests. A beautifully decorated room with complimentary cake and wine and chocolates. A handwritten note to personalize the gesture.
I feel the place has been badly misunderstood and I write this whilst still at the Fijian- don’t let a few basic reviews change your mind. The activities at the resort are worth doing! The service is great. It’s probably my new favorite resort. Will definitely visit again.
Bula Vinaka, Shangri La 😅
This is our second time to the Shangri La in Fiji with the first being some 8 years ago. We absolutely love this place, the closeness of Sigatoka and the location of the resort. I wouldn't however say that this is a 5 star resort with the only 5 star item being the extra costs and exorbitant prices for everything at the resort. The meals are pretty close to prices in Australia, a little overpriced, but I would have thought they would be at least a little under Australia. If you want souvenirs, alcohol, chips, drinks or whatever, I would suggest going into Sigatoka and stocking up in the supermarket or bottle shop. Also watch the shops where the tours drop you off. Again, they can be expensive, not as expensive as the resort, but go for a wander and see what you can find. I would use the resort shops as a last resort or an emergency if you forgot something. I think a couple of the guys were going to get a carton at the Tappoo shop for $140FJN but walked up the road 100 metres and picked one up for about $80FJN. A beer at the bar will cost you about $15 and if you aren't a beer drinker like my wife and daughter, a cocktail is going to set you back a minimum of around $28FJN to around $35FJN.
There are also certain things in the resort that you'd expect to be free of charge, such as minigolf, etc. Free golf in our package only covered the green fees, not sure how much they were, but then you buy balls at $3.50FJN each, and hire the clubs/bags which apparently get refunded upon leaving the resort. 98% of the staff are wonderful, beautiful , friendly Fijian people who always have a smile on their face and are willing to say hello. One or two are the opposite, but you don't really deal with them too much.
We certainly love the place but it can easily blow out any budget you may have if you aren't expecting it.