4.5
Very Good 2946 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location on Natadola Bay, on the Coral Coast’s best stretch of white sand beach
  • Free yoga and pre-treatment relaxation in the spa’s steam room and hydrotherapy pools
  • Club InterContinental with 24-hour personalized butler service

What To Know

  • Club InterContinental’s hilltop suites are our favorite rooms, but they’re a long way from the beach
  • Kids eat free with parents at all of the resort’s five restaurants and bars
  • All guestrooms feature signature Cleopatra-style freestanding tubs

Amenities

  •  Babysitting
  •  Bar
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Romantic South Pacific sleep with love seats by the infinity pool and private cabana dinners under the stars

The Look

The layout draws inspiration from traditional Fijian villages, but the look is decidedly modern, with low-slung day beds, curvaceous rattan side chairs and a palette inspired by sea and sand. The architecture also invites the outside in via open-air common spaces leading onto panoramic sea views and rooms with sliding panels opening onto outdoor living areas.

Bed and Bath

The resort’s 271 guestrooms are among the largest in Fiji with open-plan living rooms leading to terraces or balconies with their own outdoor deep-soak tubs and day beds. There’s a sensual richness to the guestrooms, with gleaming hardwood platform beds, Franco Albini-inspired rattan chairs and pillowy comforters.

Beyond

The resort is programmed for relaxation, with a world class spa, four swimming pools and an 18-hole championship golf course. It manages to cater to both families (there’s a kids club and pool, and little ones eat for free with parents) and to couples (think adults-only infinity pool). Be sure and book at least one cabana dinner at the resort’s signature Navo restaurant, overlooking the lagoon, where you’ll dine on mud crab tian, crayfish kokoda and Vakalolo hotpot.

In the Area

Sigatoka River Safaris on the Coral Coast takes guests wading through knee-deep water by hurricane lantern in Naihehe Cave, Fiji’s largest cave system, which has creepy remainders of the area’s cannibal past. The hotel offers tours of nearby Navo Island, where women and children used to hide during tribal wars. You can also visit Malomalo School (which is well supported by the resort, staff and guests), take a tour of Sanasana village (where many of the resort staff come from) or take a ride at sunset along Natandola Bay on horses from the local village.

How to Get There

InterContinental Fiji Golf Resort & Spa
Maro Road, Natadola Bay
Natadola, 0000 Fiji

Reviews

4.5 Very Good 2946 Reviews
Perfect location BUT food is not up to the standard of the 5Star rating
Reviewed 16 hours ago

Food is the most important part of our holiday,& when you stay at a 5 star rating hotel the food needs to be at a high quality rating. Very disappointing from quality to food choices and cost.
You have only two other restaurant choices,and both were the same very average.
Buffet breakfast was very average for choices.Not a place I would go back to in a hurry.

Confusing
Reviewed 1 day ago

So it rained the whole time we were there which basically made the holiday terrible. My advice to ANYONE is to make sure you only go to places like Fiji, Maldives, Sri Lanka, Bali, when you know it’s going to be sunny most of the time. We went on the shoulder season and it rained 6.5 days out of 7. This ruined holiday and also made us probably give a slightly biasedly poor rating for the hotel. There were some poor points like the wrong room on arrival and slow room service but overall service was very good, it’s a great looking location and the room are very good. The food gets tough after 4/5 days if you just stay in the hotel, the extras are expensive - beers around the pool, snacks, etc. Also our tv system broke most nights (4/7) for at least 90 minutes and it just felt a little fawlty towers a lot of the time. That said I’m still giving 4 stars on account of the pressure on the staff due to the weather and I’m sure I had the hotel at its absolute worst. We played good on the only good day and what a course. The kids club, spa and gym are great. Overall, speed up service to rooms, improve food in restaurants and improve wet weather capability - have a feeling I’d love it in the sunshine !

Warm, Joyful and Caring: Best Staff Team Ever
Reviewed 2 days ago

My 12 year old daughter summed it up best: 'I'm really going to miss this holiday.....Everyone looks after us here like we're family'
We've been fortunate to experience superb customer service at many other hotels and resorts and the care and attention at my highest rated hotels HAS been faultless. The Intercontinental Fiji, however, is in a class of it's own: It's a case study in how to really 'do' team engagement, morale and empowerment and the experience as a guest is phenomenal. From the moment we arrived, we were asked to relax, to feel that we were 'at home' and being looked after by family. My in-built English scepticism kicked in of course but the relentless genuine interest, care and attention had me worn down and I soon surrendered to the whole experience. Lots of little things have a big impact...the team learnt our names and would stop and have a friendly chat in between making sure all of our needs were looked after.... our beverage and meal preferences were clocked and remembered - such a lovely feeling to have an apple martini handed to me the very instant I was wondering if I might fancy one (!)......you see the staff smiling and joking with one another in a way that creates a professional yet light and jovial atmosphere.....the touching and very funny 'Have a Safe Trip' message etched onto my final-day breakfast cappuccino....Above all, what became abundantly obvious from our interactions from each and every staff member is a team who take delight in looking after other people. Special thanks to Ole for being the perfect warm, attentive and very knowledgable host, Salanieta Waiwai for keeping our room spotless and leaving amazing floral displays on our bed each day (!) and to Waisake for keeping our drinks topped up and always making us laugh! Also very impressive to see senior managers in attendance in the evenings and enjoyable conversations with them also. Other aspects: The food was delicious and the coffee is at Melbourne standard (!). There is a Fijian themed buffet and perhaps a specific Fijian restaurant might be an idea? Terrific that Fijian culture is incorporated - I always want to feel that I'm in the country I'm visiting - so good to quickly learn 'bula' and 'vinaka' as the team use these greetings all of the time. Possibly have more Fijian and international music playing in the bars? It would have been nice to hear more Fijian music and also why not mix in the occasional K-pop, French, Latin, Chinese and Punjabi/Hindi tracks to the standard Anglo-American fare? The beach is gorgeous and we loved walking along it very much: Fully understand that local people need and want to interact with tourists to sell their good and services and perhaps the hotel could support them with a nudge on skills in making an offer but not pushing too hard? The above are just small things however and my thoughts about what might have further added to our experience. But overall, phenomenal and a great place to come for a relaxed family holiday, to recharge relationships and fortify the energy levels ready for work! We will be back like a shot!

Astonishing
Reviewed 3 days ago

Bula. The Intercontinental is surely one of the most opulent and sustainable hotels in the world. It's attention to detail of the 600 staff paid above minimum wage and cared for is a credit to the hotel's philosophy.
The hotel is a quality local build nestled amongst substantial picturesque views of the Natadola beach and reef system. The rooms are devine, with views from every angle and designed with relaxation in mind. The multiple dining platforms and water features are incredible. Rooms from $500 - $2,000 a night is what you would expect to pay for quality, and a hotel that is responsible to environmental considerations, looking after the community and providing staff with a living wage that supports their families. Congratulations Intercontinental.
The leisure options of relaxing by the 3 pools, scuba diving, game fishing, water sports and jet skiing is all available for families, couples and singles.
The grounds are immaculate and the modern cultural architecture is in keeping with the Fijian heritage.
Foods from multiple cultures are crafted by expert chefs and you won't be disappointed by the taste and presentation.
Local crafts are for sale sitting side by side with designer labels and the famous black pearls. A top 10 on my world destinations. Vinaka.

Lovely! But could do with some improvements....
Reviewed 3 days ago

We stayed here for 5 nights in May. Whilst the weather was hit and miss, we enjoyed being able to get away from it all - for most of the time.

Room: We stayed in the Club area with our own private plunge pool. But, as the pool was in the shade all day, the water was colder than the ocean. Also, being on the ground floor, meant that the guests staying above us had a perfect view of us either in the pool or on the lounges. Not private at all! I also experienced one of the children upsatirs throwing stones from the top balcony down to where we were sitting.The room was large, but because the weather was not the best, one of our days we stayed in the room (it was raining all day) so we purchased a movie package which was great. But, the lounge suite is the most uncomfortable one to sit on for extended periods of time. There was also an awkward corner where a mini bar with small cupbaid had been placed. The counter top was too small to use to make your tea and coffee. There was room enough just for the kettle and container that housed the tea/coffee. You therefore had to move your cups etc to the dining table to make your cuppa. Perhaps a bigger counter top for the mini bar would be better?

Wifi was a little dodgy at times and I think, given it was a Club room, that the TV facilities in the lounge room could be improved - partcularly for those rainy days!

Dining: Can't fault the dining anywhere in the resort. Superb!

Facilities: Everything was very clean and well presented. With regards to the Club lounge and pool, whilst we appreciated the child-free cocktails from 5.30pm - 7.30pm, I do wonder why the rest of the day screaming children are allowed to dive bomb in the Club lounge pool. On more than one occasion we were sitting peacefully in the cane 'eggs' and peace was destroyed when families turned up and let their children run riot. We did go an utilise the adults only pool, but thought how nice it would have been if we could have stayed at the Club lounge all day rather than having to move.

Entertainment: Fabulous!

Overall: A lovely break for us but may look elsewhere next time.