4.5
Very Good 2981 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The hotel is fresh from a top-to-toe renovation completed in early 2012
  • The most spectacular views of the Harbour Bridge and Opera House in Sydney
  • Stellar service that keeps celebs and jetsetters coming back for more

What To Know

  • The pool deck is small but it sits beneath the Sydney Harbour Bridge
  • 24-hour valet parking is AUD $45 per vehicle
  • Some bathrooms are open to the bedroom to maximize views but there are sliding doors for privacy

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Lounge Luxury Modern property Architecture lighting Suite

Overview

A-lister retreat rocking a 2012 renovation with killer Opera House views, a serene spa and mod Aussie fare

The Look

Quiet luxury in soothing neutral tones. Design firm BARStudio revamped this already beloved hotel with an open-plan residential look, with each high-end piece of furniture positioned to maximize views out of the harbor-front floor-to-ceiling glass doors. (For a sea-air breeze, enjoy the outdoors on your private balcony.) Stepping into these roomy suites (starting at 430 square feet) is like entering a cocoon—plush carpet, butter-soft leather couches and chairs, and an emphasis on natural light make for a relaxing, almost spa-like ambiance. Eco-friendly tech (automatic blinds to reduce heat, lights that dim when you leave the room) make this one of the most modern hotels in Sydney, while the specially commissioned artwork by famous Australian artists places you firmly in your local surroundings.

Bed and Bath

Room extras include LED TVs, Bose music systems, iPod docking stations and Nespresso coffee machines. For maximum views and luxury, opt for an Opera Suite, Harbour Suite, Rooftop Suite, Quay Suite, or—the top of the pops—the two-bedroom Sydney Suite. Bathrooms are spacious and, like the rest of the rooms, usually angled to take advantage of the Sydney Harbour views. The renovation added generously sized rain showers, deep marble baths, dual vanities, heated Toto toilets with built-in bidets and Le Labo bath amenities.

Beyond

Don’t be fooled by the no-frills names of the bars and restaurant here—The Dining Room serves modern Australian dishes deserving of its stunning harbor backdrop, and The Living Room feels like the airy great room of your wealthiest friend’s beach house—a comfortable but stylish setting for a light meal (made from local, seasonal ingredients, naturally) or afternoon tea, served from 2:30 to 5 p.m. Upstairs, The Spa is a retreat within a retreat, with five lavish treatment rooms, a relaxation lounge, two steam rooms and Natura Bissé products from Spain.

In the Area

Walk out the back entrance of the hotel and you’re on the rim of the most famous harbor in the world. You may be content to sit on a park bench and watch the Sydney ferries come and go, but if not, there are plenty of other diversions nearby. It’s mesmerizing just to look at the Opera House, but don’t miss the chance to go inside, whether it’s for a performance or a behind-the-scenes tour. Need something fancy to wear to dinner? Take a stroll or a short cab ride to the MLC Centre, a skyscraper that’s home to the Theatre Royal and luxury labels including Cartier, Longchamp and locals Anthea Crawford and Von Troska. On the streets nearby, you’ll also find local outposts of Chanel and Burberry. For a quiet respite on a hot day, head to the Royal Botanic Gardens, which sprawl over a harbor-front peninsula just behind the Opera House.

How to Get There

Park Hyatt Sydney
7 Hickson Road
The Rocks, 2000 Australia

Reviews

4.5 Very Good 2981 Reviews
Wonderful setting
Reviewed 2 days ago

An excellent place to stay: wonderful view over too the Opera House and first class service. We arrived on Australia Day and from our room had a grandstand view of the fireworks over the Opera House. Memorable.

Don't believe the hype!
Reviewed 2 days ago

Spent 5 nights here, on a 15k Points and 400 AUD Cash rate, booked before Hyatt changed the P&C system. If I had paid anything more than this, I would have checked out early... My review will be based on the fact that this hotel has a standard rate upwards of $850 per night. Which, to me, is incomprehensible...

We arrived very early (7:30am) and of course, as expected, there was no room available, as the hotel was fully booked. After a nearly 24 hours of traveling, we wanted to refresh, so we were told that we could use the gym facilities to do so. The gym facilities are very small. 3 people barely fit in the room. There were no lockers to store anything while showering (they were all locked). Only one shower, with a small, used bottle of shampoo and no soap in it. We joked about this with a gentleman from Alabama while he waited for me to shower. "I'll save you some shampoo", I told him.

Then we decided we wanted some breakfast. As a Globalist, breakfast is free, but not on the day of your arrival, we were told, so 65 AUD for breakfast. The breakfast spread was nice, but nothing to write home about, or pay for. We had breakfast on 2 of the 5 days we were there after that. Given that no room upgrade was available, maybe a nice customer service gesture would have been to treat us to breakfast on this first day? No...

At around 11am we received a call that the room was ready, so we headed back to the hotel. Location wise, the hotel does not win any points. It's nice if you want to explore the Rocks area, but for the rest of the city it's a long walk to the nearest train or bus station - at least 15 minutes. Which brings me to the view...

Yes, if you have a room with an Opera view, the view is nice. We did not get any Globalist upgrade, as the hotel was full, so we stayed in the booked Harbor View King. Room 128, on the first floor. The first impression of the room itself was nice, but nothing to write home about. Our view was of each and every cruise ship that docked in the harbor, and a bit of the city in the background. If I stepped out onto the balcony, and leaned over the edge, and looked left, yes, there was the Opera. But really? You can stay at the Four Seasons or the Shangri-La for half of the PH standard rate for a non-view room, and get their harbor view room, and have the entire harbor and Opera in your view...

The best thing about the room was the Le Labo cosmetics. The bathroom was nice, but the shower pressure mediocre. And the TV in the room was placed too low across from the bed, it was difficult to watch without getting a neck ache. The room was clean, apart from a long black hair I noticed in the shower on our third day (neither of us has long black hair...).

And the noise... Upon arrival, we felt like napping. I had to use the earplugs I got from the plane to get some sleep! The noise from the harbor, trucks backing up close by, and people shouting outside the hotel on the promenade, was too much. When we returned to the hotel on our first evening, at around 11:45pm, I requested a new pair of earplugs from the front office. I was told they were going to send it up to the room. 30 minutes later I got dressed again, walked back to the front desk, asked again, and this time I waited there until they brought them to me. Overall, I was not impressed by the service. All smiles, but...

If I had booked a standard rate, I would have probably checked out after the second night, and relocated elsewhere. I am a very frequent traveler, Globalist with WoH, and I do stay at luxury hotels. The value for money that the Park Hyatt in Sydney provides is nowhere close to being good. I would not return. And I seriously don't understand the hype.

Treated like royalty!
Reviewed 3 days ago

I've only been to a few top tier hotels but can't imagine many that could match the experience and location of the Park Hyatt. Right on the water with views of the Opera House, Circular Quay and the Sydney Harbour Bridge, the location itself can't be any better. Very close to the ferries, numerous restaurants and the Rocks area which is filled with things to do. The service and hospitality were top notch. Our room was very spacious with a beautiful bathroom. Best hotel stay ever!!! The only downsides were parking ($70 AUS per night) and if you are paying out of your pocket, the rooms are very expensive although if you can afford it, you'll get your money's worth. Fortunately I paid with Hyatt points. I marked Value as 5 stars because I got alot for the points I spent.

Best Hotel in Sydney, Hands Down
Reviewed 3 days ago

We just stayed at the Park Hyatt Sydney for the first time. The three night stay was excellent! We have visited Sydney 10+ times and this was our first stay at the Park Hyatt.

Key positives:

1. Location: Could not be better for business or tourism
2. Peace & quiet: In spite of being in the center of Sydney, the location is set in such a way that the hotel is incredibly quiet.
3. Design: The hotel is typical of Park Hyatt hotels. The decor is minimalist, yet luxurious.
4. Service: When I wanted tea at 8am by the pool, room service arrived promptly. Other requests were immediately met with a smile.

Key negatives:

1. Price: You get what you pay for.... It is definitely more expensive than the other options, but well worth the extra money. Even in the least expensive room in the hotel (which was about A$950/night), we still had a view of the Sydney Harbor Bridge and the park underneath it.

Looking forward to returning already....

Simply Amazing
Reviewed 3 days ago

Expensive yet justified! Amazing service, breathtaking views, great positioning in the middle of the city what more could you ask for. Staff are also very friendly and accommodating beyond what you would expect and rooms themselves are to a very high standard