4.5
Very Good 1827 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant function hall conference hall yacht lighting vehicle convention center banquet ballroom

Overview

Location

With a stay at The Shilla Seoul, you’ll be centrally located in Seoul, convenient to Korea House and Dongdaemun Market. This 5-star hotel is close to Gyeongbok Palace and National Museum of Korea.

Rooms

Make yourself at home in one of the 464 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

Food & Drink

Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and limited parking is available onsite.

How to Get There

The Shilla Seoul
249, Dongho-ro, Jung-gu
Seoul, 04605 Korea

Reviews

4.5 Very Good 1827 Reviews
A five star institution with many caveats
Reviewed 1 week ago

Of course this is a good hotel with impeccable if sometimes slightly arrogant service. However, upon our arrival the hotel didn’t have our reservation and insisted it got cancelled. As their reservation department was closed Sunday morning we got stranded for three hours waiting after a long flight. Despite us staying 12 days we weren’t offered an early check-in. When they finally managed to find our pre-paid reservation no excuse was given - it was just a ‘system error’.
The Shilla is huge and an institution. So much that it gets extremely busy with conventions, events and locals - especially on weekends. To the point that on several occasions we couldn’t get any seating with our business partners in the relatively small public areas, coffeehouse and bar.
The hotel because of its isolated location and limited access is also prone to traffic jams which makes getting in and out of the hotel very inconvenient and time consuming. When big wigs are staying in the hotel the police blocks off the access completely and you get stranded which happened to us twice during our stay. Not good if you’re on business...
The location of the hotel is central but on a hillside away from it all and there are no worthy restaurant options in walking distance. The food at the hotel is excellent but vastly overpriced and its four restaurants are regularly booked out. This is a favourite place for Korean weddings and seemingly a must visit once in your life place for every Korean hence the hotel really gets flooded on weekends and it takes patience to get to one’s room given there are only four elevators.
Anyway, despite some great staff and an excellent bed we wouldn’t stay there again and can’t recommend The Shilla unless you’re on a very leisurely vacation.

Fantastic Hotel with superb service
Reviewed 3 weeks ago

Though the outside of the hotel is nothing glamorous, the inside of the hotel is kept up extremely well. The food is wonderful. The breakfast buffet is hard to beat. The gym is among the best I have been to in a hotel. And the service is exceptional. Top 5% of hotels I have frequented. I will happily return.

Amazing View😍
Reviewed 4 weeks ago

I enjoyed the pretty amazing view I got in my room. The room is spacious, and the bed is so comfortable. The price is slightly on the higher end. But you get what you paid for. It is a uphill walk to the hotel if you take public transport. But the hotel do provide shuttle services too. 😉

New management new style
Reviewed 1 month ago

I have eat in this restaurant for over long time ago then now I try because of new management the rib is excellent and the steak is ok yea the bacon is good too also the service was very good the waitress cook all for u and bring out all Kim Cher fish as u want it

The best hotel in Seoul
Reviewed 2 months ago

The Shilla is a fantastic hotel in Seoul, and in my view the best one. It is definitely pricey, but not so much the rooms. The food is absolutely excellent and fresh but restaurants are quite overpriced: I personally love the Ariake Japanese restaurant but clearly my wallet likes it a bit less. Rooms are great, even though it is a shame to stay in and not enjoy the fitness center (incredibly large) for instance. The only negative I could find is that there was a very long line for breakfast even at 8AM on a Sunday morning. Where do all these people come from?