How to Get There
We stayed here in December while looking for property in the Landrum area. There were few options around the location, but we had a recommendation for our realtor to stay here. We are so glad we did. First, in December, it was not croweded. In fact, we were the only guest in this small boutique hotel for two nights. So, our service was amazing, as was the attention and quality of the room and breakfast each morning. I wish we had time to dine in their restaurant for dinner...but now that we LIVE here in the area, we’ll definately be doing that as well...the menu looked spectacular. Great little place...loved it.
My fiancé and I were traveling to the Greenville area to celebrate his 30th birthday. We are so glad we chose Hotel Domestique to stay for the trip, it made our vacation extra special!
Hospitality: exceptional! Every member of the staff was very friendly, eager to give suggestions of things to do in the area, and just generally pleasant. Special shout out to Austin for accommodating a very last minute request of picking up some birthday balloons to decorate the room with.
The “pantries” were nice. I put pantries in quotations because it was more food than drinks. There was one on each floor and they each included complementary coffee from a Nespresso machine (which definitely beats a Keurig!), red wine, white wine, bottled water, sodas, granola, and sports electrolyte powder (for the cyclists). It was really nice having access to free wine and bottled water, as we are used to staying at hotels that charge for every little thing.
They also a bedtime dessert in the room each night. I think it was one of the desserts served in their restaurant, they were all super delicious, and again, nice to have included with the stay.
As long as you have a car, the location is good. It’s about 25-30 minutes to Greenville and Spartanburg and 45 minutes to Asheville. (Staying here made our trip to Biltmore House much easier, since we were much closer to Asheville than we would have been had we stayed in Greenville).
Room: We chose to stay in the Azet room because it was a little more affordable (because of the smaller size). The room had a very nice view and a balcony, which to us was more important that the size of the room. Some of the doors to the larger rooms were open and they did look really nice, but we were just fine with our room. Their website does a good job of showing you exactly what your room will be like/ what amenities it has. Only complaint, as other reviewers have mentioned is lighting. The lack of lighting in rooms wouldn’t be enough for me to not stay here, but I really would urge the management to add floor lamps or ceiling lighting.
The hotel really does feel like a large house more than a hotel, but that’s what makes it unique and so inviting.
We aren’t cyclists so didn’t do that, but I could see why this hotel would be appealing to cyclists. You don’t have to be a cyclist to enough it, though! I did notice two Peloton bikes in one of the common rooms downstairs. I wish I had known about those ahead of time because we probably would have packed clothes to get a workout in on those.
Overall an exceptional stay. If we find ourselves in the area again, we will definitely stay at Hotel Domestique again.
We loved Hotel Domestique. It is very unique in all regards. A small and cozy property with only 14 rooms , it felt more like we were staying in someone's guest house as opposed to staying in a hotel.
Everyone on staff was friendly and helpful. The rooms were a nice size, each with a working fireplace and large bathroom. The beds were super comfy as were the pillows.
Among the many extras this hotel offers, the" butler pantry" that was stocked with beverages and snacks was high on our list of why we'd recommend this hotel.
So close to giving this property a 5 star rating but the lack of a full sized mirror, insufficient lighting in both the bedroom and bathroom and breakfast that was a little on the skimpy side cause me to say very good as opposed to excellent.
I feel torn about this review because I wanted this place, especially for the price, to exceed my expectations. I chose it as the last stop on a southern trip with my husband and I was so looking forward to this experience, from what I read, to stand apart from everything else. Let me first say the great points, which are fully deserved:
Driving up to the property is beautiful and it truly does feel like you're in France with such a gorgeous 'villa' setting, that you quickly forget that you're in South Carolina. It is exceptionally decorated. The architecture and attention to detail, the amenities, the grounds, the fireplace, reading room, cleanliness of the lobby, and most of all the welcoming nature of the staff, are EXCEPTIONAL and should be commended. I was stunned with the décor and blown way by the hospitality. We were immediately welcomed with champagne, a lovely touch. And our host that evening was amazing. She is exactly what you want when arriving to such a gorgeous place. She represented the vibe and chicness of the entire property and made us feel instantly, special. Even though we are not cyclists, we still felt like we belonged. I can't stay enough about her - you couldn't ask for anyone better. Additionally, their beds and linens and fur blankets from RH (Restoration Hardware) are amazing, and our sleep was fully restful.
There is no elevator (or at least we didn't see one) so just be aware you will be carrying your luggage upstairs, but it's entirely doable. And like professionals, they did offer to help us. They have thought of everything with regards to pampering - all the wine, water, snacks that you would like, at no extra charge. They even bring warm cookies to your room in the evening. I can't fault the feel of the place or the staff. All exceptional.
Here's where it gets dicey for me personally: I chose the Galibier Room, which I believe was one of the most expensive rooms available at the time. The website was having issues the day I booked it, and perhaps it's my own fault for not following up with the hotel, but for $493 for one evening, naturally I was expecting perfection. For one of the largest rooms I thought for certain it would have the best view.
Walking in, the room looked lovely but when I got to the windows, my heart sank. I was literally looking out to a storage/garbage area (I couldn't determine which it was) and it was junky. I was hoping for a view of the mountains and yes, above that there is a 'fake' vineyard and a pretty house on a hill, but it's not the view you expect. The hotel was not fully booked that evening and they graciously leave the doors open to other rooms, which I found lovely. But it also made me want to cry for there were other rooms far more gorgeous and with steller views. If this is important to you, consider the Colombiere or Azet rooms. I would have loved to switch. Maybe I could have and to the hotel's defense, I didn't inquire so. I'm too shy to confront anyone on the issue and the room was already prepaid, so I just accepted it as my loss.
More disheartening, is that our room was not immaculate, at all. In the shower I found a tick, and further hairs and leftover shampoo labels in the drain cover. My husband also found a ball of hair 'swept' behind the door in the toilet room. For the hotel not being fully booked, I was surprised at this. More disheartening is that our floors were disgusting. As the sun was out, it shined on our floors, and especially again in the morning and underneath the beds was a field of dust - it was honestly disgusting. I don't let my own home get that way. The room felt neglected, or unused for a long time.
Finally, to top it off, our fireplace did not work properly. This was one of the main reasons I chose this room - I love a good fireplace. They had two gorgeous and comfortable chairs on either side of it and we couldn't wait to enjoy it with their complimentary champagne, but we coudln't get it to work. Again, I applaud our host as she was on that problem in seconds. There was a maintenance guy at our door within twenty minutes and he got it working. The problem, the second we turned it off, it didn't go on again. We were sad about that but didn't want to complain again and appear 'high maintenance'. I was just broken about it - all that money and I've got a neglected room with no view, and a fireplace that went bust.
These are extremely simple things to correct and I'm sure given if we had let hotel management know, it could have been fixed. My husband mentioned the fireplace to management the next morning and they did apologize... but that's not the point. For a hotel this sleek, everything should be seamless.
Now to breakfast. My only recommendation here is that perhaps the chef could offer something more diverse. Both dishes created contained brussel sprouts. Both tasted incredible (my husband and I ordered both so we could try it). But, I would have loved a softer and less fiberous option before getting on a plane. Maybe they can take that into consideration for guests with more sensitive tummies.
When the waitress took away the plates of another table she dropped a used knife that went under our table. She apologized and said she'd be back to get it. Listen, I'm really easy going on this stuff and I don't place myself above anyone - so I got up and picked it up and put it on the table for her. She walked by umpteen times after that but never offered us coffee, tea, a refill on the orange juice, and ... never picked up the dirty knife sitting next to me on the table. :(
As one can read from my other reviews, I feel I'm pretty fair and honest about what I write. And if my comments can help take a hotel to that next level and bring back a repeat guest, then I feel I've done my job. Again I cannot fault the staff - they were so sweet even when we departed the property. Their hospitality is not the issue. I wanted to give this hotel such praise, and I wish they just could have crossed the t's and dotted the i's for a guest who paid nearly $500 for one special evening, that turned out not to be so special.
I think this place has what it takes. Like I mentioned, the other rooms looked like heaven. Just a few tweaks in areas where it's easy to exceed, and this hotel can be right up there with the Ritz. I'm sure it has been for others. Maybe I was just unlucky.
We stayed two nights at HD with two other couples for a weekend of riding and dining, and we had a great experience. It’s a charming, European style hotel with just 16 rooms. There was a complimentary bar on each floor stocked with bottled water, coffee, wine, fruit and (for cyclists) hydration and recovery mix. Just a short drive to Travelers Rest for lunch or dinner, but far enough away to feel like a mountain chalet.
Ideal for cyclists, but appealing to anyone who enjoys mountain views and the outdoors.
The “continental” breakfast included with our room was a full breakfast - a nice surprise. We also had a great meal at 17 on Saturday night
What really made the experience unforgettable was the staff - all of them friendly and helpful, from the front desk to the restaurant. Chad, the resident bike mechanic, guide & general handyman offered tips about local rides and loaded routes onto our Garmin GPS each morning.