How to Get There
Lovely setting, beautiful room, but overall we were a bit disappointed. Room not serviced one day, ground maintenance (full volume leaf blower) outside our window at 7:30 am (and very strangely at 9 pm the next night!?), bikes not ready the first day, had to ask for them the second day and no route advice available (desk staff only, very uninformed). Dining room unavailable our entire stay (advised ahead of 2 of 3 nights). It is a beautiful place, but they just seemed disorganized throughout our stay.
My husband and I spent last weekend at the annual Hincapie Gran Fondo cycling ride this past weekend, and although we did not stay overnight at the hotel, we spent the entire day at the hotel enjoying the post-race festivities.
An amazingly kind and helpful employee named Grace offered to give my husband and I a ride to our car, parked several miles away so we didn’t have to walk/bike in the pouring rain to retrieve our car (after both of us had biked 50 and 80 miles that day in the pouring rain!) before driving back to our home in Charleston the same day.
We can’t thank Grace and the other kind employees enough, and can not wait to come back next year. A top notch event at a top notch hotel.
This place is absolutely amazing. From the moment I checked in until departure. I was offered champagne upon arrival... rooms are gorgeous... staff is exceptional... complementary breakfast of filet mignon and eggs was out of the world. Will be back. The only problem I see is trying to find an available night.