4.5
Very Good 1655 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • A soak in the rooftop pool with a Pisco Sour and a view of the Andes
  • Tapas by Sergi Arola; the Catalan wizard is Michelin-starred
  • The prime business-district location; visitors can leave a meeting and be back at the hotel in time for the afternoon tea that is fit for a king

What To Know

  • The location is perfect for business travelers, but nearby Vitacura boasts some of the city’s best restaurants, designer shops and bars
  • In-room dining is available 24 hours a day
  • The top two floors offer the best vantage points of the Andes; not all other rooms feature clear views

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Lounge Luxury Modern building mansion home

Overview

Old-world comfort in the heart of Santiago with white-glove service, refined dining and a breathtaking rooftop pool and spa

The Look

Synonymous with timeless European style, Ritz-Carlton’s resolute brick exterior and mahogany-wood paneling holds an interior embellished with silk, marble and crystal chandeliers. From the glass-encased rooftop pool and terrace, take in unparalleled views of Santiago’s towering skyline against the breathtaking backdrop of the snowcapped Andes. Comfort prevails throughout this 15-story urban retreat.

Bed and Bath

Suites on the two upper floors provide superior views, but each of the 205 classically decorated rooms comes with the highest level of comfort, including high-thread-count cotton sheets and silky smooth room service. Get the bath butler to spice up the opulent marble bathrooms with an indulgent antioxidant red-wine-and-cinnamon soak that will smoke out Santiago’s smog.

Beyond

A 2011 refresh of the hotel’s five restaurants brought them up-to-date and toe to toe with the young competition. In came the Harley Davidson-riding Catalan chef Sergi Arola with his Michelin-star-winning brand of contemporary tapas and a fresh, laid-back feel. In the downstairs lounge, the vintage leather sofas remain and are still as warm and comforting as a single-malt whisky. And few rooftop spas boast the natural tonic of the iridescent sunsets that light up the snowcapped peaks of the Andes every evening.

In the Area

Pack your irons because Ritz-Carlton’s creative concierge can book a round at nearby golf clubs that give the El Golf neighborhood its name. The pizza at popular Italian institution Tiramisu is worth the wait. Head north to Vitacura for the top-table dining of Giancarlo Mazzarelli’s Puerto Fuy and some designer retail therapy and art at Patricia Ready Galeria and Galeria Animal. If you’ve got a day to kill, book an adrenalin-rushing adventure on the legendary slopes of Ski Portillo. Ski season runs from June through September.

How to Get There

The Ritz-Carlton, Santiago
Calle El Alcalde 15
Santiago, 6772208 Chile

Reviews

4.5 Very Good 1655 Reviews
Terrific Hotel In A Terrific Location
Reviewed 2 days ago

The El Golf area of Santiago is great place to stay. It's located in the middle of what I consider the new part of Santiago (East end) and you're surrounded by restaurants and shopping. The streets are clean and safe. We walked all around El Golf and enjoyed the experience. The hotel is just a few blocks from trendy Isidora Street which is where many restaurants are located.

The Ritz is typical Ritz...which is a good thing. The building is attractive with a nice restaurant and a warm, welcoming bar area. Our room was comfortable and very quiet. We slept very well. The bathroom was attractive and very useable.

The included breakfast was good and service was excellent.

A nice venue to celebrate a special occasion
Reviewed 4 days ago

We recently visited Santiago and during our trip my travelling companion had a special birthday. We visited the Ritz Carlton for drinks and a light bite to start the celebrations, it has a nice bar area, drinks and bar snacks reasonably priced. Worth a visit.

Luxury room, not for older guests, mixed experience
Reviewed 4 days ago

Great hotel, the club room with included benefits provides a great benefit. During our stay, staff was friendly. However, On our last day some of the staff during our departure were disrespectful, as we returned from a day trip and they thought we were not guests as we were casually dressed. I have no time for snootiness and wont stay there again. The rooms did not have rails or non slip protection in the bath, which makes it difficult to use for seniors.

Excellent
Reviewed 2 weeks ago

Wonderful stay. Staff on club level, especially Chiara, went well beyond expectation. Ignacio as well. The club access was essential to our enjoyment of the hotel. Great food, well-stocked and as mentioned, excellent service. The rooms were nice. The massage at the spa was excellent. The only issue was the gym. It is on the roof, enclosed in glass and the treadmills face east so by 10 am it is almost impossible to run with the heat. They need to install screens to protect against the sun and improve the AC to compensate.

Top notch service
Reviewed 4 weeks ago

From start to end the Ritz Carlton offered first class service. The staff all spoke English and went out of their way to help.

The restaurant had wonderful Chilean foods to select from and menus in English and Spanish. Staff took the time to learn our names before they came to our table and introduced themselves with a handshake and using our names

The room was cleaned numerous times a day and room service was very responsive.

Definitely 5*!!!