4.5
Very Good 378 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • A soak in the rooftop pool with a Pisco Sour and a view of the Andes
  • Tapas by Sergi Arola; the Catalan wizard is Michelin-starred
  • The prime business-district location; visitors can leave a meeting and be back at the hotel in time for the afternoon tea that is fit for a king

What To Know

  • The location is perfect for business travelers, but nearby Vitacura boasts some of the city’s best restaurants, designer shops and bars
  • In-room dining is available 24 hours a day
  • The top two floors offer the best vantage points of the Andes; not all other rooms feature clear views

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Lounge Luxury Modern building mansion home

Overview

Old-world comfort in the heart of Santiago with white-glove service, refined dining and a breathtaking rooftop pool and spa

The Look

Synonymous with timeless European style, Ritz-Carlton’s resolute brick exterior and mahogany-wood paneling holds an interior embellished with silk, marble and crystal chandeliers. From the glass-encased rooftop pool and terrace, take in unparalleled views of Santiago’s towering skyline against the breathtaking backdrop of the snowcapped Andes. Comfort prevails throughout this 15-story urban retreat.

Bed and Bath

Suites on the two upper floors provide superior views, but each of the 205 classically decorated rooms comes with the highest level of comfort, including high-thread-count cotton sheets and silky smooth room service. Get the bath butler to spice up the opulent marble bathrooms with an indulgent antioxidant red-wine-and-cinnamon soak that will smoke out Santiago’s smog.

Beyond

A 2011 refresh of the hotel’s five restaurants brought them up-to-date and toe to toe with the young competition. In came the Harley Davidson-riding Catalan chef Sergi Arola with his Michelin-star-winning brand of contemporary tapas and a fresh, laid-back feel. In the downstairs lounge, the vintage leather sofas remain and are still as warm and comforting as a single-malt whisky. And few rooftop spas boast the natural tonic of the iridescent sunsets that light up the snowcapped peaks of the Andes every evening.

In the Area

Pack your irons because Ritz-Carlton’s creative concierge can book a round at nearby golf clubs that give the El Golf neighborhood its name. The pizza at popular Italian institution Tiramisu is worth the wait. Head north to Vitacura for the top-table dining of Giancarlo Mazzarelli’s Puerto Fuy and some designer retail therapy and art at Patricia Ready Galeria and Galeria Animal. If you’ve got a day to kill, book an adrenalin-rushing adventure on the legendary slopes of Ski Portillo. Ski season runs from June through September.

How to Get There

The Ritz-Carlton, Santiago
Calle El Alcalde 15
Santiago, 6772208 Chile

Reviews

Their staff is outstanding
Grethe L

We were in Santiago during very difficult times in Chile, lots of demonstrations etc. We stayed at Ritz-Carlton, and felt absolutely very safe. Due to curfew every night we tried their restaurant several evenings. Thanks to all their staff, but especially Camillo, we had a great time. They are so friendly, and did something extraordinary, to give all their guests a great time and to make us feel welcomed and at home. We can't thank them enough

Dedicated staff
SKSaka

We visited Santiago recently during a very difficult period of curfew and emergency
The staff made sure we enjoyed our stay and gave excellent guidance on where and when to go
An excellent hotel typical of the Ritz Carlton brand

Club Lounge Staff truly understand customer service
cszostak

We were in Santiago during the protests in late October. With the city having some restrictions for the safety of their visitors and community the Ritz Carlton team made sure that we knew how to get around town when to return and places that are on the must-see list. In particular, we had an associate, Chiara Masi who went over and above to make us feel welcome. She remembered what we previously drank, asked how our visit has been and ALWAYS wanted to be sure there wasn't more that she could do. Her service made our trip memorable and an experience we will not soon forget. Once the city settles down, we will return.