Hangaroa Eco Village & Spa
What We Love
- Daily breakfast, lunch and dinner; an evening cocktail; a welcome drink and basket; the in-room minibar; and daily excursions are included in the Jetsetter rate
- On-site 70-seat cinema screens popular movies and documentaries about Easter Island
- Concierge is happy to organize adventure excursions in the area
What To Know
- The resort produces nearly 100 percent of its clean water and energy
- More than 75 percent of the island is devoted to Rapa Nui National Park; there's a $60 entrance fee for all non-Chileans
- Rooms and suites are connected to the lobby, spa, restaurants and other guest facilities via a web of open-air footpaths
- Eco friendly
- Free WiFi
- Parking On Site
- Room Service
The 75-room Hangaroa Eco Village hugs the coastal road leading into the tiny town of Hanga Roa. The resort’s design recalls the ancient domed dwellings of the lost village of Orongo, the remains of which can still be found on the western lip of the Rano Kao volcano. Laid out like a village, the resort’s black stone suites, lobby and guest amenities (pool, spa, restaurant) are disconnected from one another, but they’re linked by well-lit footpaths. The roofs are planted with grass to catch the rain and insulate the buildings. The hotel lobby is the resort’s crown jewel: It recalls an ancestral boathouse, with a vaulted wooden ceiling that resembles the hull of an upturned boat.
Bed and Bath
The guestrooms and suites are replete with ingenious and attractive design details. The Kainga Rooms have polished cyprus trunk pillars, crafted clay tubs and private terraces overlooking the sea. The sofas are built into the rooms’ curved walls, and porphyry details are featured throughout. Skylights allow light to pour into the rounded showers. Each building has a grass roof that catches rainwater and insulates the rooms.
The seafront Poerava restaurant is popular with guests and locals alike; the menu is never without fresh tropical fruit and fish dishes, like the pole-caught tuna niçoise salad, which is big enough to share. Most guests have dinner at the Kaloa Pasta Bistro, where the clean white decor and intimate setting provide a more sophisticated dinner vibe. The hotel spa can usually accommodate last-minute appointments, and the pool area, 70-seat cinema and prime beachfront location provide endless hours of on-site relaxation and entertainment, especially if you have children in tow.
In the Area
Most people considering a holiday here think that the only thing to do is visit the volcanic rock moai statues, like those at Rano Raraku. There are also Ahu Te Peu, Ana Kai Tangata and a whole network of caves where you can explore and go spelunking. Rapa Nui National Park is an excellent place for climbing, hiking and cycling along its inland and coastal ring roads. A 1.5-hour bike ride from the hotel eventually leads you to the white, powdery sand of tiny Anakena Beach, the only sandy coastal spot on the island. Of course, the town of Hanga Roa, small and impoverished as it is, has a wide variety of shops where you can rent or buy scuba and snorkeling gear, or any sporting items you may need during your trip.
How to Get There
My wife and I recently stayed at Hangaroa Eco Village & Spa when we visited Rapa Nui. Overall, our experience at the hotel was a positive one and we were very happy with many features and amenities.
In terms of lodging options on the island, I would imagine it would be difficult to find many others that offer the luxury and perks that are found on this property (just don't expect a traditional 5-star resort experience). The kainga rooms were very spacious and offered the essentials you would find at any upscale resort. The bathtub was my wife's favorite, but I was most captivated with the spacious balcony where many sweet dogs would visit us every day for some pets. The location was really nice - close enough to walk to the main spots but a little secluded to ensure you can relax.
The property was well-kept and you always saw staff members hard at work. They were friendly and attentive to our needs. They were especially helpful when I was dealing with an upset stomach and when my wife hurt her ankle. On our anniversary, my wife and I had some of the best massages we've ever had. Make sure to visit the spa!
The food was for the most part good. Breakfasts were especially enjoyable, which worked well considering it is included with your stay. Not a huge amount of variety, but a nice omelette station and a variety of great fruits and juices among other traditional breakfast staples. Dinners were also quite nice. The only hiccup we had was the one lunch we ate on site when we were served undercooked chicken (the dogs seemed to like it though). Also, I'm sure you have seen it in other reviews, but the protest signs add an uncomfortable vibe to the dining area.
Overall, we were happy with our experience at the hotel and would definitely consider staying here again if we visit Rapa Nui in the future.
One of the newest, largest hotel in island (local people are still fighting with hotel owner) The room is large and comfortable, the restaurant is good too. However, the room does not provide tissue paper and small towels, and the tour desk is operated by outsider from a travel agency who does not help at all when their own agency can not provide service while many other operators can. And they messed up charges so I was double charged, (one by tour operator and one by hotel for same trip). Also restaurant waiters can do better with just little traingings. Also a soft pillow would help me sleep better
Hangaroa Spa Resort is 5 Stars - beautiful, comfortable rooms - great restaurants - super customer service - close to the town. However, my only advice would be to ask questions about your tours, the restaurant times, and transportation.
The excursions aren’t included and the ones highlighted on the website are not offered everyday or even at all. Example: starry night & sunrise tour don’t exist. However, the resort will create a private “tour” for you - 2 pepeole- ($300USD), but it’s really just a transfer - car service.
Another point to note - buy the National Park ticket in the airport. It’s about $100USD and good for all ruin/sights for 10 days. You’ll need this before going on any tour offered through Hangaroa (or any place).
Another reason I suggest to ask questions: the pool bar restaurant (Bar Vaikoa) is said to open at 11, but on our last day it just wasn’t opened until 12. This was inconvient due to our flight - but the resort was courteous enough to open a restaurant to serve us a delicious Caesar salad.
WiFi is good, and on this remote island, that is rare.
Amazing resort! Just ask questions.
The hotel is lovely! The people are friendly, helpful and genuine. My room was perfect-comfortable, clean & a great patio & ocean view. The included breakfast was delicious & a great variety of choices every morning.
The restaurant for dinner was excellent! I had a 3 meals during my week stay and all of them were delicious (as well as beautiful).
I highly recommend Hotel HangaRoa Eco Village & Spa!
While the hardware was decent (probably 4-5 star quality considering the remoteness), it was a huge let down in terms of service and cleanliness. Front desk personel were simply indifferent all the time and did not make us feel welcome at all. No greetings whatsoever even when we pass by (we were never asked how our stay was during the entire time). They were clueless about questions asked, including when the airport shuttle will be here. Upon arrival at the airport, we stood in front of the pick up person (front desk personell) for a good 2 to 3 minutes while he chatted up with a random lady (perhaps his friend) until he finally acknowledged us.
While i dont want to entirely fault the housekeeping staff, as it could be an issue of location / design / material used of the room, the rooms were just not very clean, especially the floors. Towels werent changed even when we tossed them in the tub (there were obvious dirt stains already on them).
All said, if i were paying a low price for this, i would not be complaining about the above. But at this price level, the hotel simply falls short on a lot of factors.
On the other hand, easter island was itself great and highly recommended!