Las Balsas Relais & Chateaux
What We Love
- A la carte buffet breakfast is included in the rate
- The hotel is intimate — just 15 rooms
- A well-stocked wine cellar specializing in local varieties
- The spa’s indoor/outdoor pool
- Experiencing rugged, beautiful Patagonia
What To Know
- VAT tax of 21 percent is already included in the rate
- Expect couples and honeymooners
- At 376 feet, Standard Rooms may be a tight fit for families; opt for a larger Suite Lake View for space to spread out
- The well-regarded restaurant is open to the public; reservations are a good idea
- Activities like beach outings and picnic lunches can be arranged for a fee; otherwise, you’ll need to rent a car to get around
- Free WiFi
- Parking On Site
Located in Villa La Angostura, Las Balsas Gourmet Hotel & Spa is connected to the airport and close to Arrayanes Convention Center and Brava Bay. This 4.5-star resort is within close proximity of Los Arrayanes National Park and Virgen Nina Chapel.
Stay in one of 13 guestrooms featuring LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the convenience of ski-in/ski-out access at this resort, which also features a health club and an outdoor pool. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). You’ll be on the slopes in no time with the ski shuttle (surcharge).
Grab a bite to eat at the resort’s restaurant, where you can take in a garden view and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
How to Get There
We stayed here for three nights and would’ve happily stayed longer. The staff were standout, going beyond expectations to make our stay as pleasant and memorable as possible. We stayed in the corner suite which was perfect, overlooking the lake house and gardens. Decorated in colonial style, the room was kept immaculately clean throughout our stay. The restaurant offers a small choice of high quality meals that should cater for everyone - we didn’t venture out once and consider ourselves foodies so that should say everything. The service was again excellent. The spa is the perfect compliment to the lake districts sometimes temperate climate and the hotel is only a £4 taxi from the centre of Villa Angostura! We would recommend this to anyone and would love to visit again in the future. Thanks to all the staff for making our stay so wonderful.
My wife and I have chosen Las Balsas due to its unique location, exclusivity and for being part of the Relais & Chateau network. The hotel is located in an extraordinary place, lakefront, offering privacy and wonderful views, good food, with a nice and really kind team. We stayed in their best category room - a corner suite, which is nicely spacious. But what called our attention was the overall room maintenance. One of the sinks was cracked, the toilet lid was without one rubber backing, the taps were hard to open and close and finally, only a very, but very small, old and uncomfortable couch was available in the room. We asked them to exchange the couch and they provided an even older and more uncomfortable armchair. But the most amazing and completely unusual situation we have never heard about was that the hotel run fully, I mean, fully out of water. They did not warn us about that... we discovered by ourselves when trying to take a shower. Asking them what was happening, they said they were experiencing a problem with the hotel pump and that the water flow would be reestablished within a couple of hours. A whole night passed and in the morning, after more than twelve hours, not even a drop of water was available in the whole property! After staying for seven nights, we decided to leave the hotel two nights earlier, as no concrete position regarding the water return was provided more than twelve hours without it. They agreed to reimburse this two nights not used, but then came the worst. When we booked the hotel, the reservation was charged and confirmed in US dollars. But when we checked out, they reimbursed the original amount in full - but in Argentinian Pesos, which represented a loss of more than 25% in USD! Fine that they recharged for the seven used nights in Argentinian Pesos, too. But believe or not, they charged at a higher per night rate than the value per night they reimbursed, although both transactions happened on the same day. Two actions that are unacceptable to me! Once the reservation confirmation was in USD, they should have reimbursed the value in USD. And they should have used the same per night rate either for the reimbursement as for the recharge. I have emailed them more than once disagreeing with the method they used to reimburse me, but the last email sent more than a week ago was not even answered. I was literally ignored. I can not understand how a hotel with such maintenance and conservation issues, aggravated by the water absence, and the not so fair reimbursement policy still keeps the Relais & Chateau category. Relais & Chateau should better review their properties. I definitely do not recommend this hotel.
My wife and I stayed in Las Balsas for 5 nights at the beginning of February
This is a beautiful hotel in a spectacular position. The room was superb, one of the nicest we have ever stayed in . Above all though I have to compliment the quality of the staff who without exception smiled and tried their utmost to deliver anything and everything you needed
The only issue is with the food. One of our reasons for picking Las Balsas was that it’s Relais and Chateau and in most places in the world we have stayed that means great food. For the 5 days we were there the menu didn’t change for dinner or lunch which essentially meant Steak, Trout or veggie with the same preparation. The food is also delivered extraordinarily slowly- even on the nights when the restaurant was virtually empty. On the last 3 nights we went to other local restaurants where the variety of food was significantly wider
This is a beautiful hotel and we will come back but I think the lesson is stay for a smaller number of nights