4.5
Very Good 1934 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The natural thermal waters that fuel its spa (it’s the only hotel in Bath with direct access)
  • The Alexandra Champalimaud-designed interiors
  • A hearty, German-inspired breakfast menu (courtesy of head chef, Johann Lafer), which includes Bavarian white sausage and pretzels
  • Turndown service includes daily sonnets, left on your bedside

What To Know

  • -The alcove roll-top bathtubs in each of the three Spa Suites (Rooms 123, 124, 223) have a direct connection to the hotel’s thermal water supply
  • You’re a short walk from the historic Roman baths
  • When the property was being redeveloped, archaeologists discovered 17,000 ancient coins—some are now on display in the reception area

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
chair property Lobby living room Dining home condominium Suite nice dining table

Overview

Georgian grande dame, Bath’s only five-star hotel blends heritage accents with sybaritic comforts and has access to its own water reserve

The Lowdown

Roman legionnaires, one of the first to soak in the mineral-rich waters of this now UNESCO World Heritage City, would be slack-jawed to see the Gainsborough’s grandiose take on their bathing circuit. Set beneath a glass atrium, the Spa Village Bath is complete with a lavender ice alcove, three thermal pools, a sauna, and 11 treatment rooms, where you can indulge in everything from peppermint and rose facials to a 90-minute magnesium wrap. Delightful perks like spiced drinking chocolate and rosemary-scented ice, which you can rub on yourself between sauna sessions, up the ante. Thankfully, the hotel doesn’t limit the indulgence to its destination spa: the 99 Champalimaud–designed guest rooms have soothing splashes of powder blue and white, with high ceilings, crown molding, two poster beds, and—the pièce de résistance—a complimentary minibar. The extravagant odyssey continues at the hotel’s brasserie where the Austrian star chef, dubbed Germany’s Jamie Oliver, whips up delicate, Asian-accented spins on classic European plates. Much like a memorable afternoon at the property’s subterranean spa, a meal here is equal parts swanky, restorative, and impeccably serviced.

In the Area

Thanks to a super central address, a stay here means you’re a short walk away from nearly all of Bath’s major architectural attractions, including Palladian masterpieces like The Royal Crescent and The Circus. If it’s retail therapy you’re craving, you’ll find plenty of options (including a mix of international brands and quirky local retailers) in the Milsom Quarter, which borders a pretty cobblestoned courtyard. Couples shouldn’t miss a romantic stroll across Pulteney Bridge, an 18th-century marvel known for its signature horseshoe dam now dotted with quaint bars and cafés.

How to Get There

The Gainsborough Bath Spa
Beau Street
Bath, BA1 1QY United Kingdom

Reviews

4.5 Very Good 1934 Reviews
Spoilt
Reviewed 1 day ago

If you have never visited this place you are in for a treat. We keep going back and every time it’s the same great staff great food great facilities nothing is too much trouble and as for the spa omg ... recommend pay for all day access if you can’t get a treatment,you won’t regret it otherwise get a treatment they really know there subject.

Only disappointed we couldn’t stay longer .Can’t wait to come back!

Lovely birthday stay
Reviewed 2 days ago

We had a lovely relaxed stay here for my birthday (1 night). The highlight was definitely the spa. The massage was lovely, I was so blissed out (like the name of the massage!) by the end and I enjoyed lying overlooking the pools afterward. The baths are also very nice -- really enjoyed the ice room, spicy hot cocoa and hot pool and jets.

Also really liked the complementary mini bar, the chocolate was great. And the heated bathroom floor!

A few things that make it not hit the 5 star mark for me --
-- There were no shampoo/conditioner or slippers in the room when we arrived, had to call for them.
-- Some of the spa felt a big grungy, it could have been cleaner.
-- No view from the room (not sure if there are any views at all in the whole hotel?) so it felt quite dark.

Overall however it was a really enjoyable stay. Would take my family here if they were visiting.

Highlight of our honeymoon
Reviewed 2 days ago

We cannot speak highly enough of The Gainsborough!
The staff, rooms and service were exceptional and the location was perfect to see all of Bath by foot easily. The only regret we have is not staying longer. We will definitely be back.

£30 avocado toast / not 5 star / rip off spa & wrong treatment given
Reviewed 1 week ago

I often have to travel with work and am very fortunate to stay in luxurious hotels in the UK and Europe. We were so looking forward to a personal getaway however we do feel disappointed by several things which I have listed below. This is the first time I have complained about a hotel however to reiterate my partners comments, the front of house staff were wonderful, in particular Mathew and James. When checking out, there was another couple raising their voice when complaining, which was quite loud and the staff handed this incredibly well. At that stage we wanted to express our disappointment via email rather than add to the noise on reception.

We had upgraded our room however are not sure how this differed from a standard room as it was very small. The complimentary bar was great however they did not top this up with water.

I had booked a spa treatment for my partner which was a targeted massage for his back. We had mentioned this when booking the treatment and my partner had also reiterated this when meeting the therapist at the start of his treatment. The therapist attempted to carry out a full body massage which is not what was requested and what he had asked for at the beginning of the treatment. He did stop and ask if she could work on his back, however she mentioned mid way through that this was a full body massage. So in essence the request was ignored twice. I flagged that we were very disappointed when paying for the treatment and was told the manager of the spa would call, however they did not. Again my partner is used to having massages especially for his back and this treatment really was not great which is incredibly frustrating as it was a total waste of a treatment.

To add when walking into the spa last Friday to book our treatment, we do feel the male member of staff on counter was quite abrupt when we asked if we could pop in to check out the spa. We actually were made to feel embarrassed and told off like schoolchildren, being told absolutely not, you can't just wander in.

We were very surprised to learn that breakfast was £30 a head, which made for the most expensive avocado and toast I have had to date. Also the smallest (adding my partner's very small portion of scrambled eggs, where they had forgotten the toast until he decided to eat it instead of having this go cold - we asked twice).
I wanted to also have a croissant however we did notice the young male waiter was putting out the croissants with his bare hands, without gloves or tongs. He was then reprimanded with a whisper by another member of staff however by that point, we were quite put off and I would not expect to see this from any hotel. We did have time for lunch but had to choose outside of the hotel as had been put off.

I do feel that the stay lacked the luxury showcased on the website. To have a personal break away is something which is rare and should be special. We feel incredibly disappointed and short changed by the experience.

My only choice when visiting Bath
Reviewed 1 week ago

Booked the Gainsborough through the American Express Fine Hotels Program for the first time when my Daughter started University in Bath. She is about to graduate and realized I will not be visiting this great hotel many more times.

The hotel has a great location right in the center of town, it is right next to the Bath Thermae Spa (the hotel has special arrangements to walk you in without waiting in long lines), but the hotels own pool/spa is connected directly to the hot springs. Rooms a great (they have a free mini bar), very nice restaurant.

But the hotel staff and General Manager make this place so special.

Over the last three years I have been back to the hotel many times and they have never let me down - highly recommend the Gainsborough