Macdonald Bath Spa
What We Love
- Great inhouse spa with large indoor pool for laps plus heated outdoor pool with bubble jets, and a thermal suite with saunas and cool rooms to try
- The service is impeccable, from the butlers in tails who greet you to the room service
- From a Feature Suite you'll be high up enough to get classic Bath views
- The old Georgian part of the hotel, known as the North Wing, has soaring ceilings, aristocratic chandeliers and four-poster beds in some rooms
- Feature Suites include a glass of champagne and canapes every evening, butler service and free parking
What To Know
- Parking costs £5 (unless you're in a Feature Suite)
- It’s not a young and trendy hotel and has some annoying old-school details like expensive phone call charges, marble bathrooms with bidet, and trouser presses
- It’s on Sydney Road, a 15-minutes walk from the centre of Bath, which is lovely but you will need to walk or taxi into town
- The main Vellore restaurant is huge – it is the old ballroom – and if the hotel isn’t full, eating here feels a bit strange
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Macdonald Bath Spa in Bath, you’ll be minutes from Sydney Gardens and The Holburne Museum. This 5-star hotel is close to Bath Abbey and Roman Baths.
Make yourself at home in one of the 129 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. This Victorian hotel also features complimentary wireless Internet access, a hair salon, and wedding services.
Grab a bite to eat at the hotel’s restaurant, where you can take in a garden view and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. English breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
I took my fiancé to stay here for 2 nights as a birthday surprise. The gentleman who greeted us in the lobby was friendly and made us feel
Welcome when he showed us to our room. The room was pleasant but little things took
Away the wow factor. Stains on the carpet, purple nail polish dried into the arm chair and No information/welcome pack in the room to tell us breakfast times/spa opening times/how to phone to order room service.
We went out Friday night and had a fabulous evening and returned to the hotel and decided to get a bottle of red to take back to our room from the bar. When we got to the bar it was 11.53pm and the bar staff told us they’d closed...even though it says online open until midnight. They said we would have to order via room service. We walked to our room which involves going outside across a courtyard, up 2 floors in a lift then down a flight of stairs. I had ordered room service by pressing a blank button on the phone earlier in the day so tried this again and it rang continuously with no answer. We tried phoning until about 12.15am then we got frustrated so had to walk back to the main reception. There was no one there at first so we went to the bar which was completely locked up. On returning to the reception the night manager had appeared. I wasn’t rude I just explained what had happened and he didn’t seem bothered, just muttered something about room service stops at 11 on the normal line and after then you have to dial 0. So I just said could we order our bottle at reception with him. He didn’t apologise for the inconvenience it had caused us and didn’t give
Me barely any eye contact during our conversation . We walked back to our room feeling deflated and disappointed with the service. By the time the wine arrived I didn’t even feel like having a glass.
When we checked out we saw that we’d been charged a service charge for when we ordered a drink in the cocktail bar and put it on our room tab....£3.19!
If I had known that I would have paid for our drinks at the bar. but again the bartender didn’t say we’d be charged extra for putting it on our room tab.
Then we saw they’d charged £5 tray charge to bring us a burger and sandwich for lunch. If the service/food was top notch I probably wouldn’t mind but it wasn’t and we had nothing in our room to notify us of extra charges and weren’t informed of this when I phoned to order it. Also we were charged £10 for two lots of £3.50 fries.
With £30 to park the car 2 days, my bill on leaving the hotel was more than I anticipated with the sneaky ‘extra’ charges, and I would have loved to have spoken to someone about my experience. The girl on reception didn’t seem interested in explaining and there were people queuing behind me so I just paid it and we walked back to our car feeling deflated again. What a shame, some lovely aspects on our weekend away, but I don’t think the hotel made us feel special as I had hoped given that we’d spent over £500 in the 2 days we were there, we walked away feeling a bit jaded. I tried to not let it show how annoyed I was as it was my fiancé’s birthday but I am disappointed.
Just returned from a very relaxing weekend at the Macdonald Bath Spa Hotel with my girlfriends.
Very large quiet duel aspect room, with an extremely comfortable four poster bed.
Breakfast, dinner and afternoon tea was all very well presented.
Spa - deep tissue massage was exceptionally good. Facilities in the spa was good - lounging beds were very comfortable but could of been more of them.
Location of hotel was perfect walking distance into the city to shop.
Will Definately return to this hotel.
Just returned from an overnight stay arranged through booking.com, the offer included overnight stay in a delux garden view room, with dinnner and breakfast included, the main purpose of the stay was to relax an to explore bath, when we arrived we were pleasantly surprised the hotel is lovely and our room overlooked the lovely grounds, i did use the spa facilities, nice size pool which was busy, half was cordoned off for lane swimming, though not much room, and the other part was mainly fully of families, there was lovely jacuzzi inside, outside was another pool and jacuzzi which is didnt use, there was also a sauna, steam room, etc, the changing rooms were very clean an tidy, our evening meal was very nice, was suprised to read bad views about the food, as the choice was good, not a huge choice but what was there was nice, we had an allowance of £30 each for the meal in the offer we went with, breakfast was also lovely, we had full english, there was a also a choice of fruit, cereal etc, our room was lovely, huge bathroom, lovely big comfy beds, the room was a little too warm, we could have opened the window but it was November and overall it wasnt too uncomfortable, we walked to the shops, its about 15 mins and a pleasant walk, in all we really enjoyed our stay and would return