4.5
Very Good 5947 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Six on-site restaurants and bars
  • Free shuttle bus to Orchard Road’s world-class shopping and the downtown business district
  • Resort-style pool surrounded by fountains and gardens
  • Free WiFi
  • Horizon Club Rooms offer a free buffet breakfast daily, plus access to a private lounge

What To Know

  • Different wings appeal to different tastes
  • The hotel still has some smoking floors
  • The spa’s massage rooms are small and basic; opt for in-room spa services

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Jungle River Waterfall tree Nature habitat water vegetation natural environment rainforest Forest botany tropics water feature stream arecales flower Garden surrounded

Overview

The Review

A stay at Shangri-La Hotel Singapore places you in the heart of Singapore, minutes from Tanglin Shopping Centre and close to National Orchid Garden. This 5-star hotel is within close proximity of Orchard Tower and Royal Thai Embassy.

Make yourself at home in one of the 747 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you’d like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Shangri-La Hotel Singapore
22 Orange Grove Road
Singapore, 258350 Singapore

Reviews

4.5 Very Good 5947 Reviews
Great service in Shangri-La Hotel, Singapore, in perfect sync with booking.com.
Reviewed 1 day ago

There are two hotels Shangri-La in Singapore. By mistake I have made a reservation in the one I currently write about and the rest of our group of friends were in the other one onb Sentosa Island. You can read in details about our experience with solving this problem in cooperation with booking .com on my blog placescases.com

See ….
…. Original sculptures of slightly flattened children’s figures in the lobby– we were explained by the receptionists that the idea is the statues to be easily seen by the youngest guests of the hotel. Shangri-La are very family orientated and they have special attractions and areas for their youngest customers.
…. Stage in the lobby for live music;
…. Many places, cafes, bistros in the lobby – including one such nooked away, for reading books;
…. The abundance of greenery and flowers, which is typical for Singapore in general- very beautiful gazebo dedicated to orchids, in the courtyard of the hotel, at the pools.

Feel ….
…. A feeling that you can spend a whole week in the hotel and find something new in it every day;
…. Polite, adequate, timely service on any issue – even if they cannot find a solution at the moment, they seek for alternatives, closest to the needs and expectations of the client;
…. Economy of experience in action- special attractions and amenities for both families and business guests, amazing but true;
…. Health care for guests- I had read that it is obligatory for Singapore hospitals to provide air ionizers , but I did not know that they use them also in hotels. Saturating the air with negative ions strengthens immunity, relieves breathing, acts favourably on people with asthma, contributes to good tonus, even they have curing effect;
…. The only unpleasant thing was the air conditioning, set at a very low temperature and it was extremely cold in the lobby and restaurants. For some people it may be pleasant because of the hot weather outside;
…. Attention- never leave food, unsupervised on the outdoor tables of the restaurants-danger of thievish squirrels and pigeons! 😊.
Read the rest of this review, see a movie about Shangri-La and see the 5DSensogrpah score on my blog placescases.com

Great for a Short Stay
Reviewed 1 day ago

Nicely appointed hotel. Staff is very accomodating. In an excellent location, very near Orchard Rd shopping. Rooms in the tower are a little dated. Several restaurants on property and many more near by. Very clean and quiet.

Outstanding Customer Service
Reviewed 3 days ago

I have been to many Shangri-La’s in SE Asia. Shangri-La Singapore set another standard. The hotel is great and most importantly the staff is amazing. I would like to single-out Mrs. Eileen in the horizon lounge. She has ensured I’m taken care of, comfortable and most important I feel at home. She continues to have a great attitude and assist me with my questions regarding local hotspots and eateries! The entire staff is terrific!!!

You won’t be disappointed!

The Valley Wing never fails to impress
Reviewed 4 days ago

The hidden gem at Singapore’s 5 star hotel the Shangri-La lies the penultimate Valley Wing. This place has “all the fruit”
Enormous luxurious rooms, resort style pool to your every need catered to at all times by their amazing staff! You’ll want to come back just to see the staff as they treat you like part of the family.
Only drawback is this being our 20th time at the valley wing we will have to think twice as the price has gone up and will be out of reach for our regular visits.

Outstanding in every way!
Reviewed 4 days ago

Well the concierge manger Johnnie is just the best ever. He looked after us so well as we are seniors and he treated my wife with the greatest respect. Then there was Gloria who was such a joy to be around her and chatting. Same with Zoe up in the 24th Tower snack and drinks area. The service of Gin Slings from the waiter are to be praised. This hotel is to be admired for its lush beauty of live plants everywhere and decor that could give you the idea of what heaven looks like when your time arrives!