4.5
Very Good 4740 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Oasia Hotel Novena, Singapore in Singapore (Balestier), you’ll be minutes from Velocity at Novena Square and United Square Mall. This 4-star hotel is convenient to Burmese Buddhist Temple.

Rooms

Make yourself at home in one of the 428 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. Planning an event in Singapore? This hotel has facilities measuring 570 square feet (53 square meters), including conference space. Free self parking is available onsite.

How to Get There

Oasia Hotel Novena, Singapore
8 Sinaran Drive
Singapore, 307470 Singapore

Reviews

4.5 Very Good 4740 Reviews
The hotel itself makes you happy, but staff make you feel like a king/Queen
Reviewed 1 week ago

Although the hotel location is surrounded by many hospitals, but the stay is convenient both for leisure or business travel. We stayed at Oasia for the second time, being back after 2 years. The hotel itself didn’t change a lot. I still believe it’s a great value for money. If you book a club member room, the extra price worth it, for sure! Simply said, the club lounge and its friendly staff upgraded our experience from being “Good” to be “Great”.
Few days after our booking, we received a mail from central desk(Shakila) asking our arrival info to make our check-in smooth. Although the hotel was booked on my wife’s last time, they could verify we have been there and tried to customize our experience.
The cleaning staff repeatedly made our days awesome. They are so kind in heart, even folding your clothes on the bed which is not their job. But they do it not because they have to, because they want the guest to feel special, and we did feel it.
Then I focus on 22nd floor, club lounge as we spent lots of time there. Chloe, one of staff even remembered us since the last stay in 2017. It is such a great feeling when you don’t even acknowledge who you are, but in fact, they know which guest you are. The choice of music in 22floor is awesome, acoustic hits in the morning time and some more base during the evening. If there are not many guests, Azzah (another staff) may even ask you what music you like to play it for you. Letitia, another staff in 22nd floor, makes you relax with a cocktail after long working day. Even if you don’t know what you would drink, she can still offer you good combinations if you just say the type of fruit or taste you like. They even remember what kind of egg I ordered for breakfast and asked me if I want the same. The Latte coffee is one of the best in town.
I have been in many hotels in Singapore with same budget level as Oasia, therefore It is not so easy to inspire me. I would say the club lounge is much better than what other competitors offer, but what makes it a total difference is how the Oasia staff take care of you, your family and your stay in Singapore.
The hotel building may not be considered as asset, but the staff are fore sure assets to Oasia's success! Well done ladies!

Pleasurable and commendable staffs of Oasia
Reviewed 1 week ago

I would like to commend the wonderful guest service executive Rossane Ong for assisting me patiently with the application of important site to visit . She is so accomodating. Staff like her deserves to be commended. Thank you so much! I also want to include in my commendation the other guest service executive Norfauziana for being so enthusiastic in giving directions about the places I want to go to. Her explanation is so clear that I got so excited in seeing these places. Moreover, bellman Nathan is so so kind in assisting us with the things that we have to do in the elevator and giving us a hand in manupulating our phone for some memorable picture taking in your nice hotel.

Poor customer service
Reviewed 1 week ago

Over the weekend of 11th and 12th May 2019, I had a one night at Oasia hotel Novena and believe that it will definitely be my last. The service rendered was extremely poor. First was a simple issue with regards to parking. I approached the counter to collect my parking coupon, and to my surprise it could be used for only one entry? I rented a car to explore the city and the staff there was telling me that I could only enter and exit once. The rest was to be done in our own expenses. However, it does not state in agoda that it is a one time entry and exit. What it states is that there is free parking. I am completely disappointed with the way this issue was handled as well. The manager, when asked, was “Rani” on 11th of May. She had no eye contact several times when this issue was being addressed. I did not wish to make a scene and left it as it was, paying the rest of the carpark charges for the 11th and 12th May. The next issue would be on “Rani” the manager. On 12th May as we were Swimming we were approached by the security guard who told us to have our drinks at the lounge. However, on 11th May, also when we were Swimming, “Rani” the manager allowed us to have our drinks at the swimming pool area itself. We told this to the guard on duty on 12th May and he said told us that it was the first time he was hearing the name “Rani” and said another name for the manager on duty when asked. Clearly an incident on false identity that we need clarification on. We are very upset on our stay during this weekend.

Awesome location
Reviewed 1 week ago

This is our 3rd stay in this property. Totally love the location. Go to Basement 3, and you have access to the Novena MRT station. Only 2 stops away from Orchard MRT station. Large enough room. Very comfortable bed.

Bathroom equipped with rain shower and regular shower. Nespresso coffee maker is definitely a nice touch.

I don't recommend the breakfast buffet, specially when this hotel is just next to two malls. Novena Square and United Square.

Highly recommend for business travelers and also shopping addicts.....

Hospitality par excellence
Reviewed 2 weeks ago

Stayed 8 nights on the club floor in April. Overwhelmed by the welcome extended to us. Sure, we stayed there for 2 weeks after my surgery in sep 2017 at the hospital across the road. But the staff were superb, especially those working in the club lounge. Oh, they were ever so attentive and so willing to serve. It's like staying with friends or families. The club floor is truly amazing - great views, great service & endless rounds of drinks & lightvrefreshments. Must also commend on the excellent location of the hotel; it's all so convenient. MRT station, shopping malls, restaurants, hospital, medical specialist centres, etc. all within walking distance & conveniently linked via underground & aboveground linkways. Ideal for hospital patients recuperating or families needing respite. We will definitely be back, even for a staycation. Thank you to all staff of Oasia Novena!