Marina Bay Sands
What We Love
- The vertigo-inducing infinity pool on the 57th floor rooftop Skypark
- Rooms with great views of the city and Marina Bay
- Thai massage and other Asian treatments at the Banyan Tree Spa
What To Know
- The Skypark viewing platforms and bar are open to non-hotel guests and can get crowded
- The hotel sits above a complex that includes malls, a casino, and multiple performance spaces
- Pets are not permitted
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
The massive Marina Bay Sands complex encompasses 2,561 hotel rooms and suites, a shopping mall, a casino, a museum and dining options galore, including outposts from global celebrity chefs ranging from Daniel Boulud to Guy Savoy. Its crowning glory is the rooftop Skypark on level 57, with an infinity-edge pool, an observation deck, and nightclubs and restaurants. Hotel rooms are calm oases, with pale color palettes, separate sitting areas and work desks.
In the Area
The resort is so full-service and extensive that it would be easy to enjoy a Singapore vacation without ever leaving the grounds. The ArtScience Museum is devoted to art, science, media, design, architecture, and technology, and occupies a distinctive lotus-blossom-shaped structure. The downstairs mall, the Shoppes at Marina Bay Sands, includes an ice-skating rink and canals for sampan tours. One attraction worth leaving the resort grounds for (though you can probably see them from your room) is Singapore’s new Supertrees, vertical gardens that soar some 150 feet high.
How to Get There
We booked a family suite and we were not disappointed! The room was beautifully appointed and had so much space for our family of 4. Room service was quick and our room attendant made us delightful towel animals each day. This is a HUGE hotel and I can see how people might feel like the personal service is missing. But we did not have any issues. Check in and check out were easy. The concierge was very helpful in booking transportation to Sentosa for us. The restaurants are expensive, yes, but there are other places to eat in the city if it's too much for you. The location is ideal and the architecture is awe-inspiring. Thank you for a lovely stay,
This was a one-night anniversary splurge for us and we were glad we did it. It was a one-of-a-kind experience having a gorgeous view of the gardens and ocean from your balcony, and then soaking in an infinity pool at night, high above a beautiful city. You definitely pay a premium for the uniqueness of this hotel, but it was a fun stay and we have no regrets.
Like other reviewers have already said, it's more like a Vegas resort in terms of the busyness, the mall and casino, the many restaurants, and the proximity to touristy things to do. But if you're only staying one or two nights, all that is a good thing because you don't have to go anywhere else. The mall and the gardens are attached to the hotel so it's super easy to get around and never need transportation. We actually ran out of time to do all the things we could have done at or near the hotel.
The presentation of the room, the view from the balcony, the pool and lounging area -- it all makes for a comfortable and pampering stay. We chose the garden view so we could see the Gardens by the Bay light show at night and the amazing harbour panorama in daylight. If you go to the pool on the roof, you can enjoy the view of the city from there, so this way we got both views. We also chose to be above L10 so we'd be above the treeline.
Having not stayed in many luxury resorts, I don't know whether you get luxury service here or not, but it met our needs regardless. The check-in service was great and we got our room in the morning already, so that was a nice surprise. It meant we had over 24 hours of access to what we paid for. The bed was fairly firm, as per Singapore style, I guess, but the rest of the room was immaculate. We didn't eat in any of the restaurants in the hotel but rather ate in the mall and picked up things there to have breakfast in the room.
I will say the one thing that surprised me was the gorgeous lounging area on the roof beside the infinity pool. I expected a pool but not the tropical oasis of the trees, restaurants, lounge chairs, hot tubs, etc. That would be a tempting place to chill out for an afternoon.
The pool itself was pretty cool, especially at night when it somehow felt more private despite all the people there. Lots of phone camera action going on, obviously, so if you like a quiet, private swimming experience, this is not the pool for you. But to stand at the edge of a pool and stare down at a world-class city -- that's a pretty unique thing.
Would we do another 1-night stay in the future? Probably. But that's all you really need to experience the essence of this unique hotel.
My husband and I went to check in at 11 (even though it’s not until 3) with hopes of just leaving our bags there while we visited the gardens. We waited for 5 minutes in the check in line before being taken to a counter (which was fast since it takes at least 10 minutes for each person to check in). The women checking us in was able to get us checked in right then at 11. She also provided us with some water and made our dinner reservations for that night (in the hotel). The room was clean and spacious. We did have an issue with our TV not going off. However, when we called down to explain it that night they had someone from maintenance in our room fixing it within 7 minutes. The view in our king harbor suite was incredible and the access to the infinity pool on the roof if enough reason to stay there alone. If you are heading to Singapore - this is a must stay!
We have been only for lunch. we went up to the restaurant next to the swimming pool. the view and the food great. but the staff are unprofessional and young, they look like as children, they do not take the customers.
they forgot a beer and french fries. They are justified that they are new but if they know how to charge as a luxury restaurant
This is my second stay at Marina Bay. There are many things to like about this place. If you are here for a couple of nights there is no reason to leave the premises. There are many many restaurants and bars, all with different themes throughout the resort. The rooms are very spacious with great views, the staff are without exception just great.
The prices can be mind boggling but you are given the menu and you make your choice. Cheaper dining can be found in Chinatown.
I stopped here for 2 nights to break a trip from the UK. I imagined relaxing by the amazing pool with its infinity views. The reality was:a lot different. The pool area was unbelievably and uncomfortably overcrowded. Even the pool was crowded. Just too many people in there at one time. But what can you do if you have several thousand rooms and all occupants want to come to the pool at the one time.
My other gripe was with the check when dining or drinking in the bars.
As a rule I leave a tip if there is no service charge. Here they charge 10% 'sevice charge' then have a section at the bottom of the check fot a tip.
I asked numerous service staff if they got anything from the service charge and they replied they didnt.
This is deceptive by management. I have just come from Ireland where the government is forcing operators to post signs revealing where the service charge goes.. good idea here.