Marina Bay Sands
What We Love
- The vertigo-inducing infinity pool on the 57th floor rooftop Skypark
- Rooms with great views of the city and Marina Bay
- Thai massage and other Asian treatments at the Banyan Tree Spa
What To Know
- The Skypark viewing platforms and bar are open to non-hotel guests and can get crowded
- The hotel sits above a complex that includes malls, a casino, and multiple performance spaces
- Pets are not permitted
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
The massive Marina Bay Sands complex encompasses 2,561 hotel rooms and suites, a shopping mall, a casino, a museum and dining options galore, including outposts from global celebrity chefs ranging from Daniel Boulud to Guy Savoy. Its crowning glory is the rooftop Skypark on level 57, with an infinity-edge pool, an observation deck, and nightclubs and restaurants. Hotel rooms are calm oases, with pale color palettes, separate sitting areas and work desks.
In the Area
The resort is so full-service and extensive that it would be easy to enjoy a Singapore vacation without ever leaving the grounds. The ArtScience Museum is devoted to art, science, media, design, architecture, and technology, and occupies a distinctive lotus-blossom-shaped structure. The downstairs mall, the Shoppes at Marina Bay Sands, includes an ice-skating rink and canals for sampan tours. One attraction worth leaving the resort grounds for (though you can probably see them from your room) is Singapore’s new Supertrees, vertical gardens that soar some 150 feet high.
How to Get There
I wanted to stay at this hotel and finally got my way in March 2019. I have done it now, been there and done it. I would not want to rush back. The hotel is unique and interesting but it was so busy. I could not walk through reception in a straight line without walking into the masses, every morning breakfast was like queuing in a staff canteen, the lifts were slow and packed with people and the pool area overflowing with people. Like I say, should I return to Singapore I would not return to this hotel. There was only one lady at check-in/concierge who was very helpful and acknowledged us - possibly called Anna - she was a supervisor - otherwise the hotel is too big to offer a personal service.
I will be honest to start with. Most likely a one off experience for me. Was too big and felt a lot like a Vegas or Macau casino resort. Lots of people (staff included), casino, high end shops, indoor waterfall and canal (fancy a boat ride?), not hard to lose your way. But heck its worth the experience. You pay the high price for the amazing infinity pool and view (forget doing laps - way too crowded!). Beware: don't forget your room pass or you may get hassled by security as I was. Other pluses... the food court is large and has quite a bit to choose from. And garden at the Bay is next door. Our garden view room had a view of the garden and man made structures. Colorful lights at night but noisy traffic below 24/7. Don't worry its too hot to stay outside on the balcony for too long and sliding door is triple (or more) glazed. So heavy! but noise proof. The MRT station is downstairs along with a small 7 eleven. I prefer a smaller intimate hotel but hey....that's me!
We decided to stay in Marina Bay Sands after a hiatus of 4 years following a bad experience. So glad we decided to give it another go!
We stayed in the Orchid Suite with Harbour/Garden view. As we had the suite, check in is done at a separate check in area. The whole process flowed and took minimal time. We were in our suite within 15 mins.
The room is massive! It had its own lounge room/sitting area. Separate dressing room. A spacious, luxurious bathroom supplied with upmarket amenities. The views were breathtaking as we were on the 53rd floor in Tower 3. The housekeeping team kept our room immaculately clean. The turn down service was a welcome relief when we returned to our room after exploring Singapore at night.
The room comes with Club access which includes breakfast, afternoon tea and evening canapes and drinks. The breakfast was very good and had lots of options. The afternoon tea was a little hit and miss and needs a bit more consistency. The scones needed to look like scones and not small cubes. Clotted cream and adequate jam should be offered. The evening canapes and drinks were good. The staff in the Club Lounge are an absolute credit to MBS. The stand outs were Kate and Vincent. These 2 young people are a delight and went above and beyond to make our stay memorable.
The infinity pool is amazing. Only problem we encountered is the amount of people enjoying the pool as well. Best to get there early so you can get a sun lounge and have a quiet swim. The adult only section is a fantastic idea.
The hotel lobby is huge and gets a little crowded and overwhelming at times. The great thing to remember is you are staying here and your room is your haven. Thoroughly enjoyed our stay and will be back next year in January!
Hotel location is good,clean. There is a free shuttle bus to center, the service is very good, the hotel is clean and tidy. High cost performance Highly recommended!
Everything is really good.See you again.
There was no question at all when deciding where to spend our last night in Singapore -- the Marina Bay Sands. Yes, it is pricey. Quite pricey. The experience and memories made though are priceless.
Check-in was smooth though the employee (Sunny) who helped ended up trying to pull a fast one by telling us that our room was not ready. She went ahead and changed us to another one that was and that had a better view -- failing to mention the hefty up charge which we noticed on our bill during checkout the following morning. The checkout manager (Julie), however, was very professional and took care of the situation.
The room was spacious and comfortable. The pool was every bit as amazing as many other travelers have described. We particularly enjoyed watching the night time show from the edge of the pool. The plethora of high-end retail shops and options to spend your hard earned monies are countless as well.
Long story short, if you don't frequently travel Asia or work in Singapore, seize the moment and book one evening here. Check out the pool, take in the views and admire the engineering marvel that showcases what great things can be accomplished with vision, teamwork and lots and lots of capital.