JW Marriott Hotel Singapore South Beach
What We Love
- A luxe new hotel in Singapore, with breakfast, a room upgrade and complimentary extras
- Being one of the first guests to stay in this downtown Singapore hotel
- Design thrills by Philippe Starck everywhere you look
- Three gorgeously glam bars for day-to-night cocktails
What To Know
- The 654-room hotel opened in April 2015
- Expect upscale touches like 400 thread count linens, pillow menus and free minibars
- Steps from Singapore's top museums, shopping and restaurants
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
A stay at JW Marriott Hotel Singapore South Beach places you in the heart of Colonial District, walking distance from Raffles City and CHIJMES. This 5-star hotel is close to Chinatown Heritage Center and National Orchid Garden.
Make yourself at home in one of the 634 air-conditioned rooms featuring minibars and LED televisions. Smart televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business & Travel Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Self parking (subject to charges) is available onsite.
How to Get There
I had a lovely stay at JW from the moment I arrived until I departed. The check in experience was great as Johnny was engaging while helping me get the room that suited my preference, which I really appreciated.
The whole stay experience was nothing less than amazing. The club Team was so helpful and welcoming. They always checked on me to ensure I was comfortable. A big thank you to Noel, Melvin and Jaqueline for looking after me and making my stay as enjoyable as possible.
The breakfast spread was wonderful and I was spoilt of choice. I love the fact that they have many options that cater for different dietary requirements and the healthy freshly squeezed juices are available to add good source of vitamin to your breakfast.
Thank you for a lovely stay. I will definitely be back.
New modern hotel from architect Norman Foster. Loved everything about this hotel. Nice modern rooms, easy check in, awesome people working at the Executive Lounge, great views from the pools, close to everything.
For me one of the icons of singapore isJW marriot esplanade singapore not only for its looks ,the hospitality of the staff ,their pride in their work makes me feel welcome everyday .very polite and professionAl ., nothing to worry about .thanks melvin for assisting me always -, and for housekeeping levi for take care of us thru out our stay .exceptional service .big thanks ,.see you soon .
Have stayed at many different hotels in Singapore. While the JW Marriott is a nice hotel, I don't find it lives up to the "JW Marriott" brand standard. I personally would place it as a Marriott Brand not one of their premium brands.
Location: great. across from Suntec City and walking distance to Marina Square. Convenient to the PIE and ECP roadways.
Check-in: easy. The lobby was busy and the staff escorted me to the Executive Lounge to check in (access avail for Plat and Titanium members I assume).
Rooms: On the small side. For a premium positioned hotel, the rooms are much smaller than I expected, although the bathroom is decent size (more later).
I was told I has an upgraded room, so not sure if other rooms are even smaller.
The desk is a built-in against the wall. There is a daybed across the length of the window.
The bed was a bit harder than I prefer but that's personal preference.
The climate control system worked well and was quiet.
One big problem was that none of the electrical outlets worked except for the ones built into the desk and one next to the window. The ones on the bedside (both), as well as the bedside USB, as well as the one in the entry way were dead. Not very convenient for phone charging and also when I needed to do some ironing.
The bathroom was roomy with both a tub and stand-up shower. Amenities are the in-house marriott brand.
The lounge has a staffed bar in the evening with some snacks. During the day, its available for meetings or a quiet place to work.
However, the Breakfast time is a zoo. I am not sure if there are that many elite members or why the lounge was so crowded by it was a mess. it was way understaffed as well so it too me some time to find a clean table to sit at. People were moving their own dirty dishes to nearby tables which wasn't helping either.
The breakfast offering was outstanding, basically what you would get at the full service restaurant in the lobby. An extensive buffet of international offerings, with staffed egg and noodle stations. Perhaps this is why its so crowded.
SUGGESTION: make the exec lounge breakfast more simple and if people want more then they can go to the main restaurant.
As it was, it was busy, noisy and children running between food stations, etc. Not conducive for a business breakfast at all !!
Checkout was ok. I am entitled to a late checkout which I didn't request at first. Later, due to flight delays, I called and asked if it would be ok. The operator said she needed to check with the front desk and would call me back. I never heard from them again. I did stay later as planned and there was no issue at check out.
Overall: the JWM is a fine hotel but there are better choices at this price point in Singapore even several only a few blocks away.
We had a great time in Singapore and enjoyed returning each night to the Marriott South Beach. The room, though a bit small for two people, was comfortable and well appointed. The staff, especially at the lobby desk and in the executive lounge, were friendly and accommodating. In particular, Hazel- in the executive lounge- is a rock star! A couple of suggestions: convert the electrical receptacles to the universal type so that travelers don’t have to use adapters, and add a receptacle in the bathroom for hair driers, etc.