71%
Members Recommend
4.5
Very Good 1068 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Orchard District location, near the shops on Orchard Road
  • A friendly staff
  • Pick your fish from the tanks in Ah Hoi’s Kitchen, one of 5 on-site restaurants and bars
  • Free WiFi
  • Club Rooms include free canapés and happy hours in the lounge
  • Staff will open the gym and business center 24/7; just call if they’re closed

What To Know

  • If you’re not staying in a Club Room, breakfast is $24 per person, per day
  • Rooms are midsize (269 square feet) and free of fuss
  • Expect to see business travelers
  • Regular renovations have updated rooms, but hallways show some wear
  • The hotel provides free shuttle bus service to the Orchard area and selected business districts

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

A stay at Hotel Jen Tanglin Singapore (Formerly Traders Hotel) places you in the heart of Singapore, walking distance from Tanglin Shopping Centre and American Embassy. This 4-star hotel is close to National Orchid Garden and Chinatown Heritage Center.

Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you’d like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Hotel Jen Tanglin Singapore by Shangri-La
1A Cuscaden Road
Singapore, 249716 Singapore

Reviews

4.5 Very Good 1068 Reviews
Great place for a staycation
Reviewed 9 hours ago

Hotel is new and clean. Love the bay window and huge comfortable bed. The shower took some time to heat up but it's very strong. 24-hour room service was extremely prompt (super impressed by that). The food was restaurant standard and even though I didn't order any drinks, they brought up a glass of iced water. Internally connected to Tanglin Mall.

Above average staycation
Reviewed 14 hours ago

Mobile check in and out was efficient.
Nice view of the pool at Level 17 room. Room and bathroom are small but clean and neat. Functional for family with a child.
Executive club food and beverage varieties and qualites have to be better.

An oasis in a bustling city
Reviewed 2 days ago

It was an unexpected stay without any expectation but after 2 days with Hotel Jen it would be necessary to give recommendation to this dainty property.Staff at driveway when we arrive has been helpful wth our luggage and same when we departed. He was fast to organise us a taxi.Check in was not breezy when we arrive due to a line build up but the attitude of the girls behind the desk makes it easier. They tried their best to check in guest fast and initiate small talks so when it is our turn we didn't feel like we were on the line.Food has been excellent and we tried ordering to their Jena menu which is fascinating with Jena the robot to deliver the food to our room.The swimming pool is a cool place to sun bath with the tropical feeling. Though weather has been not cooperative we had a bit of sunshine which we are most happy about.in summary, this hotel has been our little home during our time in Singapore and though there are lots of hotel options coming here we did not regret selecting this property. Thank you for your hospitality.

lack of service touch
Reviewed 4 days ago

my second time here. I felt the atmosphere a bit lacking compare to my 1st time.staffs here like passionless .. can see in their eyes.. again no staff welcome and assist with my luggage and stroller.. front desk staff didn't explain to me where the breakfast is . the j65 is exceptional awesome as always.. however I'm not convince to stay here again next time..the ambience is really lacking

Room Service
Reviewed 4 days ago

From order to delivery it took nearly an hour. Called the "Order-in Operator" to investigate about my order (just in case there was a problem), been told to wait for them to call me back with an answer.No call back, of course! Knock on the door after 10 minutes and the food was brought in by an apologetic staff member. Wrong charges applied.Naturally the bill was sent back for correction. In the meantime called Guest Services to complain about the lengthy procedure. The outcome I understood was scrapping the charge as at that stage it was getting absurd. Delivery staff made another appearance bringing the bill (which in the meantime has been corrected). I informed about the latest development (food on the house). But no... wait for this... 2 phone calls later and a knock at the door (despite the DND sign) here we are the Manageress and the Room Service Manager asking me to sign the bill (and subsequently charge it). Confused.com springs to mind 😤Please be aware.