4.0
Very Good 1892 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Exterior Resort tree sky palm grass property botany palm family walkway arecales woody plant plant home Beach Garden Villa tropics lined bushes

Overview

Location

Located in La Florida, Pueblo Bonito Emerald Bay Resort & Spa – All Inclusive is by the ocean and convenient to Mazagua Aquatic Park and Witches Beach. This 4-star resort is within close proximity of Mazatlan International Center and Galerias Mazatlan.

Rooms

Make yourself at home in one of the 378 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Pueblo Bonito Emerald Bay Resort & Spa – All Inclusive
Ave Ernesto Coppel Campana 201
Mazatlan, 82110 Mexico

Reviews

Great time!
sunflowersag

Stayed for 10 days of bliss at one of the villas! Service is amazing regardless of where on the property you are! The ladies at the elite club, Karla & Melissa took excellent care of us! Genaro picked us up at the airport & got us there safely. Had an excellent massage by Carolina at the spa & Jose Luis at the main pool made sure our drinks were always full. Would highly recommend!

Pueblo Bonito Emerald Bay
KerriLiz86

Great time! Arturo was great helping us arrange activities such as massages and the City Tour with Eduardo. Felipe was awesome by the pool! He kept the drinks flowing and kept us well fed.Thanks so much for a wonderful stay!

pass up pueblo bonita emerald bay
boatofus1

took us 3 rooms before we found one that didn't smell like mold. Nothing is what it is advertised, service is at best just ok. The beach is mostly all rocks so if your a beach goer, this is not for you. We had a party of eight, (4 couples), we booked a days fishing trip through the concierge, the company we requested is not who took us out, we were on a boat we thought was the Aires co. boat, turns out we were on a boat affiliated with the hotel. We were given a 40-50 year old boat which had no water, no a/c, no toilet seat, and they had only 4 pieces of bait, for a 6 hour trip. Needless to say we did not catch anything but sunshine. When we got back to hotel we went to concierge office to share our concerns of getting ripped off. They gave us run around, and made us feel that it was our fault, thanks for nothing pueblo bonito... Never again will we stay here.