El Cid Castilla Beach Hotel
- Kids Club
- Parking On Site
With a stay at El Cid Castilla Beach Hotel in Mazatlan (Zona Dorada), you’ll be convenient to El Cid Country Club Golf Course and Sea Shell City Museum. This beach resort is within close proximity of La Gran Plaza Mall and Plaza de Toros.
Make yourself at home in one of the 500 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Food & Drink
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a swim-up bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
How to Get There
This hotel was great for two things, the view and the pools. Every thing else they try to upcharge on. $10 for a WiFi password per day/ PER DEVICE, they don’t clean your room, the a/c hardly works, the fan hardly works, our safe didn’t work at all. It seems if you don’t purchase all inclusive, they don’t care two sh**s about you. Extremely unsatisfied. Will not be referring or returning.
We decided on the El Cid Castillia and never looked back. Our family has been vacationing Mexico for the past 15 years and look forward to it every year. From the minute of arriving at the resort and being greeted by Manuel we knew we were in for a great holiday. After checking in which was very quick Manuel took our bags to our room and showed us around and explained everything to us. Btw he also took us on his day off to a soccer game in which he is the coach. After settling into the room we headed down to the pool where Genaro brought us a couple of refreshing drinks and made sure that we were treated like royalty. He would be our server from that point on and boy did he do a fantastic job. He went above and beyond to please. Thanks buddy. After supper we always headed to the lobby bar for drinks and to socialize. We met a beautiful young lady named Rosario who is a real genuine person. She made our son of 10 feel right at home and spoiled him greatly. We were so lucky to meet her and we have stayed in contact since. After meeting her family she took us to restaurante el meson de los laureanos in El Quelite, what a beautiful place to visit and the food was truly authentic Mexican cuisine. One last mention would be Noe. He is the customer service rep that walks around making sure that everyone is enjoying themselves and are being well cared for. He is a great asset to the resort and made our trip very enjoyable. Thanks to everyone for a great vacation. See you all soon
perfecd serivice and de eat too next year we be there a hope a promotion in my email to travel next year o ender year the bar the buffette good service too my familia said so beatiful experience never changens the hotel for another one