4.5
Very Good 2119 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Crowne Plaza Resort Mazatlan in Mazatlan (Marina Mazatlan), you’ll be close to Cerritos Beach and Mazagua Aquatic Park. This beach hotel is within close proximity of El Cid Country Club Golf Course and Witches Beach.

Rooms

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a steam room. Additional amenities include complimentary wireless Internet access, concierge services, and a hair salon.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

How to Get There

Crowne Plaza Resort Mazatlan
Calzada Sabalo Cerritos 3110
Mazatlan, 82100 Mexico

Reviews

Travelers beware
melodybaziuk

It has been the worst Park Royal I have stayed at!!! I would never come back to this resort, No music by the pool, wet towels, NO HAPPY HOUR! Pool is in need of repairs, the sales people will bother you in the pool, in stead of only on the beach! Very annoying! NO hot water in the shower in our room! NO TV IN ENGLISH!!! NO SAFE IN OUR ROOM!!! The A.C. is so so. No one's seems too speak English or care to want to speak English! NO chairs on the balcony. Couch is poor. Stove barely heats water on the stove. There are other things, but Park Royal Standards are not here. They tell us, New Management.... You can see the staff is sad, No business here for them. I ALSO found the locals come with their beer and drinks in coolers, on the beach and then DRINK it in the pool! Babies in diapers, etc. Not paying too use the area. Staff do not rake the beach, clean up, or set up umbrellas for use. No real activities for the guests.

Now the nice stuff! The sun is consistent, about 32 everyday. The ocean is dangerous at this time of year. Did not see a single person swimming here for the week. There is Para-sailing, and restaurants close by. There is a Wal-Mart here also if you need stuff close by. We are not the type of folks to complain about the resorts, but this one for you to stay away from.

My brother is an owner and they screwed him over to stay here..he had to pay extra on top of his fees..i think maybe its just Mazatlan because the Park Royal in Cancun and Cozamel were very accommodating, and would go out of there way to make you happy.

Nice hotel to expend vacations
689amilcarc

the hotel is comfortable, I used an Ambassador room and is with all the element in the kitchenette you need case you decide to prepare some foods or snacks by yourself. Staff very good, courtesy and ready to help with any question you have. Nice swimming pool and the food at the restaurant well prepared with affordable prices.

1st visit to Mazatlan at Park royal-Home stay
Companion641318

Hotel has an amazing view to the ocea, but room service is poor specially when guests are 6 member the cleaning personnel leave for only half of them. Also rules at the pool are not enforced equally for everyone. Main information of what is and is not allowed is not provided at check-in either. Rooms with a kitchen has no dishes so if you're planning in cooking to make your stay a little cheaper you've have to bring your own dishes.