4.5
Very Good 948 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A Sicilian stay in a former palace in the center of charming Palermo, with breakfastTreating yourself to refreshing cocktails on the hotel’s panoramic terrace
  • Taking a sauna, steam and Jacuzzi bath in the hotel’s wellness center
  • Strolling among the beautiful buildings of Palermo’s historic center

What To Know

  • Breakfast – an assortment of Sicilian pastries, meats, and cheeses – is served on the top floor where you can catch the best views
  • There's an onsite wellness center and fitness center
  • WiFi is hit or miss
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Overview

A boutique gem in Palermo’s historic center, surrounded by the Sicilian capital’s best sights

The Lowdown

A modern gem in the heart of Palermo’s historic center, the boutique, four-star Porta Felice Hotel is fabulously located in a refurbished former palace. The hotel is a TripAdvisor Certificate of Excellence winner and the perfect base from which to explore Palermo’s incredible attractions. Rich in history, architecture, culture and gastronomy, the city can confidently lay claim to having it all, including a pretty spectacular tradition of gelato-making.
The elegant Porta Felice Hotel pairs its historic setting with modern design, blending warm sunset-hued walls with sleek furnishings and eco-friendly features for a stylish but welcoming atmosphere. Its facilities include a wellness club, with a selection of pampering spa treatments, and a picturesque terrace with panoramic views that you can enjoy over a hearty breakfast, a slice of fresh Sicilian cake or a mulled wine under the starlight.

How to Get There

Porta Felice Hotel
Via Butera 45
Palermo, 90133 Italy

Reviews

4.5 Very Good 948 Reviews
Anniversary Stay
Reviewed 2 weeks ago

We had a beautiful room and enjoyed the use of the spa facilities. The front desk was very courteous and made some excellent dining suggestions for casual fresh seafood. The spa staff were very friendly and gave very relaxing massages.

Worth the stay
Reviewed 4 weeks ago

If your looking for a very good hotel, clean good accommodations this is the place. One block from marina. You can’t swim right there but a short walk on the other side is possible. In a local area and very good local restaurants of all sorts. Deli’s, wine shops all around and main shopping street “Emmanuel” on other side. We enjoyed this area and quite at night. They have parking 22 Euros, but left our car in Main Street for two night.

Not Bad, but not a 4-Star Hotel
Reviewed 1 month ago

This hotel had some things going for it, and some drawbacks. First, the front desk staff was very pleasant and helpful. Second, it is modern. Third, it is clean. Fourth, the breakfast is very good, with housemade pastries. We also got an upgrade to a suite, but I am not going to list that as a good thing necessarily, because we had requested in our booking to have two beds and when we arrived they had no clue (even though we had the emails) and had no double rooms - the result was sleeping in a king bed with my mother for 2 nights because the couch in the suite that was meant as the second “bed” was hard as a rock. Not how I really wanted to end my vacation! Anyway, onto the drawbacks. First, it is noisy, as other reviewers commented. We were on the third floor and I listened to what sounded like teenagers screaming in the halls at midnight for no reason. There was also a ton of clanging and what sounded like carts moving in the hallway at 7am that I couldn’t figure out. Second, there was a complete lack of any meaningful amenities or comforts in the room. I have never stayed at a 4 star hotel that offered shampoo and nothing else - no water, robe, slippers, or pillowcases for the extra pillows we had to use because there were only two measly ones on the big king bed. They are doing the bare minimum in terms of guest comfort. Even towels the in bathroom were threadbare compared to other places we stayed (the shower could have used a good scrubbing, too). The third drawback, however, is the big one. Some of the reviews state it is in a good location, but I disagree with that. It is at the very edge of the Kalsa area, which is a good 10-15 min walk to the livelier and more touristy parts of the city. I live in a big city so I understand things don’t always look perfect and neighborhoods vary, but this area is gritty in a run-down, unpleasant way, not the hipster way some people describe. If you read about the history of the area, you will understand. I felt safe enough during the day, but walking back through the dark, abandoned streets after dinner wasn’t my favorite thing. If you aren’t comfortable with that sort of thing, do not stay here. Overall, it wasn’t a terrible experience, but I wouldn’t stay here again.

Lovely Hotel
Reviewed 1 month ago

Stayed here for two nights. We had booked a superior room and were delighted to be upgraded on arrival to a huge suite on the second floor. It had a big bathroom with twin sinks a separate sitting room and king size bed. There was no tea/coffee facilities but a quick call to reception and a kettle was delivered with cups/teas etc. The little restaurant bar on the roof is a very tranquil space and we had a great evening meal here,one of the best meals of our trip.
We took up there offer for discounted spa treatments and use of thermal area. There is a steam room/sauna and small jacuzzi hot tub which unfortunately wasn’t working. My hot stone massage was very relaxing and my partners sports massage was one of the best they ever had. The therapist is a bit blunt/cool but I wasn’t looking to engage with her anyway! The decor around the hotel is stunning and was once a palace I believe. All the main attractions and some lovely restaurants can be found a short walk away.

Great hotel, fabulous location
Reviewed 1 month ago

In Palermo, we stayed at the Hotel Porta Felice as part of an OAT trip. I recommend this place for several reasons. The location is great, walking distance to most attractions, superb breakfast, and very attentive staff. I totally disagree with the woman who wrote about her masseuse. I had a massage and it was wonderful. The masseuse was polite and professional. She gave me tea before the massage and did a great job. We would stay at this hotel again.