Grand Hotel Villa Igiea Palermo MGallery by Sofitel
What We Love
- Stunning Art Nouveau decor throughout
- Two restaurants offering Sicilian specialties and gourmet tasting menus
- Sweeping views of the Bay of Palermo
- In-room spa treatments are available
What To Know
- Free parking and WiFi
- Free shuttle bus to/from Palermo city center
- The swimming pool is typically open between May and October
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Overlooking the Bay of Palermo, the Grand Hotel Villa Igiea MGallery is one of the finest examples of Sicilian Art Nouveau architecture on the island. The villa was restored by modernist architect (and Palermo native) Ernesto Basile in the early 1900s, and its Old World charm is alive and well today. In the elegant guestrooms you’ll find lofty ceilings, floral walls and fabrics, gold framed prints and dark furnishings. Each is individually designed, and some offer views of the Tyrrhenian Sea or the Pellegrino mountains. Spend lazy days lounging by the outdoor pool or strolling through the extensive palm tree–studded grounds. In the evening sip a prosecco on the terrace overlooking the harbor before dining on Sicilian specialties at the Donna Franca Florio restaurant or sampling the gourmet tasting menu at Cuvée du Jour, a fancy fine dining room strung with chandeliers.
In the Area
Palermo’s 12th-century cathedral is a striking example of the Arab-Norman architectural style unique to Sicily. For an art fix, see works by Sicilian painters at the Galleria Regionale della Sicilia, housed in a 15th-century palazzo, or, for contemporary works, head to the Galleria d’Arte Moderna. See a performance at Teatro Massimo, a neoclassical opera house that was featured in the last scene of The Godfather III. The Mercato di Ballaro is the city’s busiest street market, a great place to stock up on Sicilian produce and vintage clothes.
How to Get There
Wow. What a wonderful hotel. Staff including Francesca could not be more helpful and friendly. The restaurants are first class. Again beautiful place, grounds, staff, good food. Must stay. Breakfast too.
My wife is recovering after a major operation so we needed quiet and no problems. Hotel was perfect apart from building works being carried out adjacent to our room. Would not have been a problem except that my wife needed to rest during the day. However, after a short delay the problem was sorted entirely to our satisfaction. But for this we would have given it 5 stars
We went to Palermo for a five day break and stayed at this Hotel. We arranged our own flights and transfers and a booked a room with half board at this Hotel. First tip - when booking a room here do half board too. You get to choose three courses from the A La Carte menu and believe me, you will save a fortune on what you would otherwise have to pay for eating here. We were shown our room (which was a suite!) Fitted out in the most beautiful way you could imagine with material on the walls instead of wall paper, this room had probably been slept in by Royalty in the past. It was a side room but still with a sea view. It had everything you would want or expect from a five star Hotel. Towels changed morning and night, sheets changed daily, best mini bar/snack bar we have ever seen, safe, ironing board, small mats with slippers laid our every night at the side of the huge double bed, fresh free daily mineral water, bed make down service with biscuits on the bed absolutely everything. The bathroom had all the fixtures and fittings, toiletries and a second hair dryer ( one was already in the bedroom) 10/10 for this room. The restaurant was top notch with a very good staffing ratio. Food was excellent but be prepared to pay a lot for a bottle of wine (but you are in a five star Hotel with excellent surroundings) if the weather is fine dining out on the terrace overlooking the bay is delightful. Even the bar has a terrace with this view. We could not fault the dining facilities for our evening meal or for breakfast! Breakfast had everything; cakes, hot food, cereals, fruit; prosecco for Bucks Fizz; cold cuts and cheeses, preserves, waffles; smoothies as dictated by you, literally anything you could think of to eat plus if course all beverages. The corridors were lined with prints of old photographs of clients who had stayed at the Hotel, amongst whom were King Edward and Queen Alexandra and Juan Carlos of Spain! The Hotel was where the aristocracy stayed in the past. The gardens were beautiful with a super swimming pool. An attendant saw to your every need and requirement and again the views were beautiful. The Hotel provides a free luxury shuttle bus to the city centre but another tip here is the book your seat in advance as it only carries 8 and book your return trip at the same time. We saw people have to get out who had not booked. Even on half board you must book your evening table too for the restaurant. All in all an excellent, though expensive, experience that we would happily repeat. Everybody was so helpful and friendly from the chambermaid to the sommelier.
A response from the hotel manager to a past review who complained that the hotel was some distance from the city centre, states that the advantage was that it was quieter than being in the centre. If you are unfortunate enough to be given a room in the front of the hotel expect loud traffic noise throughout the day particularly at rush hour. Even during the early hours of the morning you will often hear the rogue driver playing loud music.
If staying for a short time my advice is to be in the old town in easy reach of restaurants and sites.
During our stay we were allocated a room to discover on entering, that it was already occupied; had a broken fridge that took three requests before it was replaced and a lift that ceased to function for over 24 hours requiring steep walks to the top floor, room cleaning was inadequate.
The terrace view was very pleasant, however not commensurate with the supposedly hot breakfast that was below an ambient temperature every day. Fruit juices were watery.
Having stayed at many four/five star hotels this falls far below expectations. I suggest Sofitel needs to ensure that management follows its TQM procedures.
I do not normally write reviews but the comment from the receptionist, after we kindly conveyed our feedback as there were no forms available, spurred me to write this review.
We decided to stay away from downtown , to privilege a beautiful view and a supposed 5 stars service. Upon arrival, we were offered to check on a room in the main building but declined the offer, the room was old, ugly, with humidity smell and the only window available was small, close to the ceiling and faced a dirt roof. We were lucky our reservation had been made for a room in the annex to the main building, It was a spacious and brand new room. However, the key card malfunctioned for 3 times, one of them late at night, and we had to take a 2 minutes walk to the main building reception to solve the problem.
The hotel provided a shuttle to downtown upon reservations request. One of the days we called from downtown, made the reservation to be picked up a certain time, went to the meeting point, gotten into the mini van, and were requested to get down from the van because someone had mismatched our reservation , and we were scheduled to go from hotel to downtown not the other way around! We tried to talk to the manager on the phone but the only solution he could offer was to pay a taxi for our return.
A very embarrassing, discriminating and unpleasant situation for a supposed 5 stars hotel.
In a beautiful morning, enjoying breakfast, I was surprised by a strange movement over my feet and under the beautiful tablecloth that hung from the table. The waiter explained that these were the cats! They were left there and I had to move my feet up!
Nothing against cats, but never under my tablecloth enjoying spring time over my feet!
Very disappointing experience!