Sofitel Chengdu Taihe
What We Love
- Ideal downtown location on the Jinjiang River
- Heated indoor swimming pool
- WiFi is free
What To Know
- The property opened in 2003
- The airport is a 20-minute drive from the hotel
- Use of the pool, sauna and hot tub is free
- Parking is free
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Overlooking the banks of the Jinjiang River, the Sofitel Wanda Chengdu is a five-star high-rise hotel in the heart of downtown. Built in 2003, it has a funky curved exterior (veined in purple neon) that is a standout feature of the city’s colorful skyline. The cavernous marble lobby is strewn with giant artworks, Asian-inspired sculptures and displays of wild orchids. The guestrooms are similarly lavish; the decor is pale green and gold, with floor-to-ceiling windows, subtle recessed lighting and plush velvet furniture. The Champs Elysées Club is a large spa with toffee-colored mosaic walls; it features a sauna, a hot tub and a well-equipped gym. The lap pool, which is lined with potted ferns and chunky day chairs, sits under a high, vaulted skylight. In the evenings, choose between fancy French cuisine at La Brasserie, sushi and sashimi at Fuji and seasonal Cantonese and Sichuan fare at the Palace.
In the Area
One of the fastest-growing cities in the world, Chengdu combines great sightseeing with buzzy bars, restaurants and music venues. Stroll up a tree-lined walkway by the river to Qingyang Palace, a lavishly decorated Taoist temple. Here you can relax with a cup of green tea and watch monks praying at the Two Immortals Monastery. For lunch, check out the food stalls, restaurants and bars on Jinli Street, a shopping precinct modeled after a dynastic-era street in ancient China. In the evening make a beeline for Here We Go, a music venue on the 21st floor of the Poly Center, next to the U.S. consulate; there are DJs or live bands every night of the week.
How to Get There
Rooms and etc 100%....i had ug anyway and mini suite etc
Service could be better. A sofitel in chinas 4th/5th metropolis really should have more EN speaking staff at front.
I can cope...my clients were not happy ...trouble and wasted time getting the simplest things done.
Public areas are grand and palatial but the lounge and so forth tired to be nice. And service lacking...hot water served in a container with a loose top....my client narrowly missed burning herself and the server just comes over with a cloth and DOESNT CHANGE THE CONTAINER! huh!
Also....security is questionable. ^ladies^ of questionable pedigree offering 'service' ON THE ROOM FLOORS (intercepting single guys as they exit elevator and etc).
This should NOT be happg in a sofitel
I stayed here for four nights on business. The check in staff are friendly with a decent level of English.
The rooms are a great size with good facilities, if looking a little tired. The bed is quite hard but I loved it and slept extremely well in this hotel. I found my room very quiet (although my colleague didn’t have the same experience with noisy neighbours) and the curtains are AMAZING light blocking. I slept in one morning and woke up at 9am and my room was completely dark! Was very impressed with this. Bathroom was a decent size although I found the counter space quite limited with all the amenities etc on it. The shower was good but not a good design, the shower door opened inward so when I turned the shower on it sprayed on the outside of the door where the towel hangs, so it makes your towel wet!
One thing I will mention is my colleague had a very bizarre phone call from the front desk telling her off for using the face cloth to wash her face... She had left some make up on it (which she managed to clean off so was no big deal at all!). If they don’t want this happening then they need to provide a dark coloured towel like a lot of hotels do. In the end I think it was a miscommunication, them thinking she had used the face cloth to clean the floor or something but it was still quite a ridiculous thing to happen.
I used the pool once, they have a very odd feature where a wall of water comes down as you approach. Pro tip, the first step going up is the trigger so just jump over that step! The pool is a good size and has a lifeguard at all times. There is a spa pool but it wasn’t on or hot as I have seen in other reviews. There is a nice glass ceiling but the roof needs painting, it looks really awful. I didn’t use the gym facilities but they looked high quality and my colleague said it was a very good gym, although they have a gym attendant who just sits there and watches you the whole time which is quite uncomfortable!
Overall I had a good experience at this hotel and would happily stay again.
We really enjoyed our stay at the Sofitel Chengdu. Staff were great and the room was nice and clean. The hotel is very well presented overlooking the river and is beautiful when you step inside. The room was excellent, sparse and plenty of features. The concierge was helpful and assisted with taxi's and directions. A great stay and felt well looked after by the team at the Sofitel Chengdu Taihe.
Good Hotel with the best valuable promotion for the junior suite.
The price is less than 500 RMB per night after discount with breakfast for two people.
The Hotel location is also very close to the business center. The Hotel Carpark is free for the guest.
I stayed two nights in an opera suite which was very spacious with a separate lounge & desk area, bedroom, large bathroom & second toilet. The bed was comfortable & towels were soft. The air conditioning wasn’t great in the bedroom (difficult to cool) and the pillows weren’t great. In hindsight I should have asked for firmer pillows.
We had drinks & canapés in the club lounge one evening. Good choice of food but the ‘hot meals’ were cold. Basic drinks provided (eg Gordon’s gin, no sparkling wine / prosecco). Good selection at breakfast. We ate lunch in the restaurant and the local noodles were good.
A short walk to the metro (max 10min) so it’s easy to get around.
We booked a hotel pick up from the train station but they forgot to collect us. The manager Ms Wang could not have been more apologetic & really went out of her way to make it up to us (thank you). The staff & service throughout the hotel was generally very good.
The only negative is the pool which is awful and urgently needs refurbishing. It’s a mess with holes in the ceiling and paint falling off everywhere. The jacuzzi didn’t work and was cold. I was disappointed & frustrated that I couldn’t use the male only steam room, I had a bad head cold and this would have really helped. I don’t know why they can’t make this unisex!
We stayed here because of brand loyalty but I would look elsewhere if I returned to Chengdu. The hotel urgently needs upgrading / maintaining to get it to 5* standard. I’m not sure if there has been a change of name too because we weren’t sure if we were at the right hotel when we arrived (Taihe / Wanda?!)