Sofitel Chengdu Taihe
What We Love
- Ideal downtown location on the Jinjiang River
- Heated indoor swimming pool
- WiFi is free
What To Know
- The property opened in 2003
- The airport is a 20-minute drive from the hotel
- Use of the pool, sauna and hot tub is free
- Parking is free
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Overlooking the banks of the Jinjiang River, the Sofitel Wanda Chengdu is a five-star high-rise hotel in the heart of downtown. Built in 2003, it has a funky curved exterior (veined in purple neon) that is a standout feature of the city’s colorful skyline. The cavernous marble lobby is strewn with giant artworks, Asian-inspired sculptures and displays of wild orchids. The guestrooms are similarly lavish; the decor is pale green and gold, with floor-to-ceiling windows, subtle recessed lighting and plush velvet furniture. The Champs Elysées Club is a large spa with toffee-colored mosaic walls; it features a sauna, a hot tub and a well-equipped gym. The lap pool, which is lined with potted ferns and chunky day chairs, sits under a high, vaulted skylight. In the evenings, choose between fancy French cuisine at La Brasserie, sushi and sashimi at Fuji and seasonal Cantonese and Sichuan fare at the Palace.
In the Area
One of the fastest-growing cities in the world, Chengdu combines great sightseeing with buzzy bars, restaurants and music venues. Stroll up a tree-lined walkway by the river to Qingyang Palace, a lavishly decorated Taoist temple. Here you can relax with a cup of green tea and watch monks praying at the Two Immortals Monastery. For lunch, check out the food stalls, restaurants and bars on Jinli Street, a shopping precinct modeled after a dynastic-era street in ancient China. In the evening make a beeline for Here We Go, a music venue on the 21st floor of the Poly Center, next to the U.S. consulate; there are DJs or live bands every night of the week.
How to Get There
The Chengdu region is a very interesting area to visit. This is the third time to stay at this hotel in the past three weeks. It is a great hotel with a, great central location, five star accommodation and extremely helpful staff who were only too eager to help and advise regarding scenic attractions and nearby restaurants. The perfect hotel.
This is my second stay at this hotel and it was just as good as the first. The building and the rooms are very nice and I received an upgrade to a junior suite, which was very welcome.
The executive lounge is one of the better ones I have experienced and the complimentary food and drinks were to a very high standard.
All the staff were very helpful and friendly and made my stay a real pleasure. They are a real credit to the hotel and the brand.
One tiny gripe is that there was clearly so minor celebrity expected at the hotel on the second evening of my stay and despite the fact that he/she/they had not arrived at the hotel yet there was a welcoming party by the elevators who had the job of stopping us mere mortals using them, just in case the VIP turned up. I actually find it very offensive, as a very loyal user of Accor hotels, to be treat as a second class citizen.
Apart from that, I highly recommend this hotel.
I had read the reviews and with an open mind I booked a river view suite (with lounge access) feeling confident that my customer experience would be so much better than most other reviewers.
In the end, I was mostly dissatisfied as this property simply does not live up to the classy Sofitel brand.
Here are the highlights of my customer experience:
- outdated decor and amenities from the mid-90’s
- smokers were tolerated in the gym/pool area
- 95% of employees do not speak ANY english or french.
- my river view suite was actually on the 8th floor (out of 23) and had a roof view (of the reception area).
- air conditioning at the property is either selected to blow cold air OR warm air by management. The inside temperature in my pseudo-Executive level suite was extremely hot and uncomfortable AND the windows were locked shut. I checked out after 2 nights.
- being understood by the hotel operators was painful and frustrating.
- the Executive lounge is a sad place. The food was fine and the attendants were very nice but the vibe and the atmosphere were awful and it was mostly empty. (The business travellers just don’t come to this outdated property anymore......hint hint hint).
- location is not bad but it isn’t great.
- key cards not needed to access elevators and floors. Guest safety is not a priority.
- breakfast buffet was very good but the croissants were not Accor quality!
I spend about 120 nights per year in hotels worldwide for work and pleasure and this is a property I cannot recommend.
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