4.5
Very Good 3346 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location within walking distance of parks, the river, bars and tourist sights
  • Spectacular Sichuan food at Shang Palace
  • Lobby floors have art promoting famous local artists as well as new talents
  • Revitalizing treatments in the Chi spa
  • Horizon Rooms come with perks like daily breakfast, free beverages in a private lounge and more

What To Know

  • A 15 percent hotel service charge per night will be collected at the Jetsetter checkout
  • The hotel opened in May 2007
  • Some rooms allow smoking
  • About 30 minutes from the Giant Panda Research Base
  • The Horizon Club stops serving early (7:30 p.m.), so head downstairs for drinks

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Elegant Hip Luxury Modern Scenic views Suite sofa property living room home condominium flat

Overview

The Review

A stay at Shangri-la Hotel Chengdu places you in the heart of Chengdu, convenient to Sichuan University and Chengdu United States Consulate. This 5-star hotel is within close proximity of Tianfu Square and Sichuan Museum of Science and Technology.

Make yourself at home in one of the 593 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Don’t miss out on the many recreational opportunities, including a nightclub, a 24-hour health club, and an indoor pool. Additional features include complimentary wireless Internet access, concierge services, and supervised childcare/activities.

Grab a bite to eat at one of the hotel’s 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chengdu? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and meeting rooms.

How to Get There

Shangri-la Hotel Chengdu
9 Binjiang Dong Road
Chengdu, 610021 China

Reviews

4.5 Very Good 3346 Reviews
Wonderful hospitality beyond expectations!
Reviewed 2 weeks ago

My wife and I stayed in this hotel during the second leg of our travel, where we intend to explore Chengdu and the attractions in its vicinity. It was definitely a good decision! The hotel staffs were friendly, approachable and went out of their ways to ensure that our stay had been fruitful and homely.

We would like to firstly thank George and Jeff for helping to arrange for a local driver and guide for our day tours to attractions in the vicinity of Chengdu such as Leshan, Mount Emei, Mount Qingcheng, Dujiangyan, etc. This was probably something beyond their call of duty and it enabled us to maximise our stay in Chengdu while saving us the hassle of planning our daily itineraries. I was personally impressed when George/Jeff’s communication with my wife had always been prompt despite them working in shifts, and at times when my wife emailed them while we were back home.

We would also like to thank Rebecca and her team (including Dorothy who checked us in!), and two other lady staffs who served us at the Horizon Club Lounge daily during breakfast and dinner. Their friendly disposition made us felt at home and relaxed, especially at times when we came back to the hotel late at night after a full day of mountain hiking. We were also pleasantly surprised when Rebecca and team presented us a lovely farewell card on our last evening at the lounge. Great gesture!

Lastly, we would like to give special mention to the housekeeping service, which obliged to do housekeeping based on our tight daily morning schedules. The housekeeper also left extra bottles of mineral water when he/she noticed my wife was taking medication. Very thoughtful of the housekeeper!

In all, we had a pleasant and unforgettable stay at Shangri-La Chengdu and we would definitely go for this experience again in the future!

First time visit
Reviewed 2 weeks ago

Beautiful hotel and wonderful staff. In particular, Jeff Wang, your Concierage Service Leader, was so helpful to our group. He was very patient with us as we were making decisions on several different tours. He made some great suggestions to steer us in the right direction. He secured a cab driver for us as one of our tours was an all day tour. The driver stayed with us the entire time. Jeff Wang is a great asset to your establishment. It’ll be our pleasure to use Jeff again on our next trip

Horizon Lounge
Reviewed 3 weeks ago

This is my favorite lounge in all of Chengdu. The food and staff and exceptional - particularly Chef Danney in food prep and Anita in service. They truly make you feel valued and desire to meet your every request. The friendly, professional service is something rarely found in the U.S.

I highly recommend the beautiful hotel and phenomenal lounge. And if you’re here for breakfast, do not miss the Dan-Dan noodles. And the view from the 36th floor is unbeatable.

Perfect
Reviewed 3 weeks ago

Excellent experience. The hotel is in central city, from the hotel you can see the famous golden bridge. You would love it if you like drinking, the ‘bar street’ is only 200 meters away. The hotel is clean and spacious. The people were very helpful. One of my fellow travelers couldn’t find his luggage at the airport (Air China sucks by the way) and he speaks no word of Chinese, the people from the hotel kept calling air China and finally managed to get the luggage back. Strongly recommended.

Calm in a Bustling and Friendly City
Reviewed 3 weeks ago

Hard/impossible to find fault with the Shangri-La Hotel in Chengdu. Our room was excellent and in very good order and if one is slightoly higher up the view over the towers and cityscape is superb. The breakfast buffet was one of/the best we have ever had with an enormous selection of styles and flavours. It is busy but very well staffed hence not the bunfight as maybe the case in other large hotels. The staff is friendly and all spoke very good English and were polite to respond to our limited courtesies in Mandarin Chinese.
A great base to explore Chengdu and about forty minutes by car to the Panda Park. Highly recommended!