4.5
Very Good 4105 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location within walking distance of parks, the river, bars and tourist sights
  • Spectacular Sichuan food at Shang Palace
  • Lobby floors have art promoting famous local artists as well as new talents
  • Revitalizing treatments in the Chi spa
  • Horizon Rooms come with perks like daily breakfast, free beverages in a private lounge and more

What To Know

  • A 15 percent hotel service charge per night will be collected at the Jetsetter checkout
  • The hotel opened in May 2007
  • Some rooms allow smoking
  • About 30 minutes from the Giant Panda Research Base
  • The Horizon Club stops serving early (7:30 p.m.), so head downstairs for drinks

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

A stay at Shangri-la Hotel Chengdu places you in the heart of Chengdu, convenient to Sichuan University and Chengdu United States Consulate. This 5-star hotel is within close proximity of Tianfu Square and Sichuan Museum of Science and Technology.

Make yourself at home in one of the 593 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Don’t miss out on the many recreational opportunities, including a nightclub, a 24-hour health club, and an indoor pool. Additional features include complimentary wireless Internet access, concierge services, and supervised childcare/activities.

Grab a bite to eat at one of the hotel’s 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chengdu? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and meeting rooms.

How to Get There

Shangri-la Hotel Chengdu
9 Binjiang Dong Road
Chengdu, 610021 China

Reviews

No reasons to come back in this hotel!
gianfrancobianchi

The Shrangri-La Hotel in Chengdu,
beside the name and the super good location on the river and near LKF,
It’s a waste of money.
Very crowded and noisy breakfast with most of the tables unavailable because dirty.
Rooms are not nice and service is not appropriate for a 5 stars hotel.
No reasons to come back here,
many other good hotels in Chengdu.

Shangri-La Service is the best
B-GorGor

Spent 3 nights at the Shangri-La Hotel in Chengdu and had a very good experience there. The room that I originally had was nice but the air-conditioning wasn't working properly so I called the front desk to have it fixed. It took them only 5 mins to send a technician to check but obviously, the work would require a couple of hours to have it fixed. The front desk manager was so nice to upgrade me to a junior suite at no cost. Thanks for the very good service and I really enjoyed my stay at the hotel even I wasn't been upgraded.

Always above and beyond customer service
salsateresa

I have now stayed at the Shangri-La hotel in Chengdu 3 times and each time I am always impressed at their staff. When I arrived this last time I was hoping to purchase and item that I had seen in their Business Center on my last trip but discovered it was no longer available in the hotel. Luckily I had taken a photo of it and Lyn Li in the Business Center immediately went to work and found the vendor for the item I was seeking. Within 24 hours I had said item in my hand. I couldn't have been more pleased.

This hotel raises the bar of excellence that all top hotels should strive for.

I look forward to my next stay there.