4.5
Very Good 1270 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Up-to-the-minute technology, ranging from in-room Nespresso machines to VoIP telephones for local and international calls
  • A swanky bar on the 14th floor with terrific city views
  • An award-winning spa offering treatments from reflexology to bamboo massages

What To Know

  • Breakfast is not included
  • Pets are not allowed
  • Advance reservations are required for Peninsula Academy programs

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Scenic views structure Lobby Architecture palace convention center ballroom tourist attraction auditorium

Overview

Art Deco–inspired beauty on the Bund, with spectacular views of the Huangpu River and city skyline

The Lowdown

The Peninsula’s 235 guest rooms and suites are some of the city’s most spacious, with classic Art Deco furnishings and glorious marble bathrooms with big soaking tubs. They’re tricked out with the latest Peninsula technology and many have staggering views of the Bund and Huangpu River. Those views are also a draw for Sir Elly’s, which serves European cuisine created by a French-trained chef. The extensive spa offers elaborate full-day “Journeys” as well as shorter treatments, a pool, and gym, while the Peninsula Academy offers cultural experiences like a Rolls-Royce tour of historic Shanghai.

In the Area

The Peninsula is centrally located in Shanghai, right on the Bund, which is known for its top restaurants and fashion boutiques. The city’s other culinary standouts include the newly opened Da Dong Duck Restaurant, a branch of the revered Beijing roast-duck institution, where you can ignore the 150-page menu and order the signature dish. To glimpse the fashion-forward city’s history, take a stroll along Wukang Road and the surrounding area, with stops at the Shanghai Propaganda Poster Art Centre, which documents China through the 20th century, and Hong Merchant, a gallery specializing in contemporary art and antique furniture from the French Concession period in the 1920s.

How to Get There

The Peninsula Shanghai
32 Zhongshan Dong Yi Road
Shanghai, 200002 China

Reviews

4.5 Very Good 1270 Reviews
Michelin Star Yi Long Court
Reviewed 5 days ago

The meal that was presented was absolutely appalling, I actually walked out of the restaurant although my husband did eat some of his (we had not eaten for over 10 hours)
Ans the cost over 100. stirling!!!!!!
Asked to speak to the manager who did get in contact immediately (by now we were back in the UK) VERY SORRY NEXT TIME YOU STAY WITH US PLEASE LET ME KNOW!!!!!!!!!!!!!

Great Hotel!
Reviewed 1 week ago

We loved our recent stay at The Peninsula Shanghai. The property and rooms are beautiful and the location is perfect with and easy walk to The Bund and Nanjing Road. The hotel staff was very friendly and helpful - especially Penny Tham who we met at Yi Long Court. Breakfast in the lobby was very nice in the mornings and although one day it took a little while to receive the food ordered from the menu, it came out very quickly the other days. The pool is absolutely gorgeous and a trip up to the 14th floor for a drink at Sir Elly’s Terrace is a must during any visit for a spectacular view. We would gladly return to The Peninsula if we find ourselves in Shanghai again!

AMAZING VIEW, Incredible Rooms, great service
Reviewed 2 weeks ago

We stayed in the River View room, with a full view of the Bund at night. Absolutely amazing, I sat and watched the ships lit up with neon lights, some color changing! And of course the buildings that are like full on changing tv screens with advertising, colors, patterns, and pictures! The room was spacious, comfortable and extra touches everywhere. Pull out the nightstand drawer; it has 110 and USB plug ins for your phone! A desk as well, with office products such as tape, stapler, paper clips. Lots of amenities in the bathroom; q-tips, toothpaste, toothbrush, shampoo, conditioner, body lotion, shower cap, cotton balls, sewing kit, etc! The service in the lobby restaurant is a bit slow, but that’s the only negative thing I can think of! There were 2 Rolls Royce and 2 mini coopers our front in case you need to be taken somewhere!

Great Stay but issues with service in their F&B outlets
Reviewed 3 weeks ago

A stay at the Peninsula Shanghai is always one I look forward to. It is as timeless and as elegant as the first opportunity I stayed here around the time it first opened. Through the years, it has maintained the upkeep of its public areas as well as its rooms and suites, even updating bed side tables to incorporate wireless charging. Its hard to fault this hotel however I did notice some changes.

The jazz band that plays nightly in the lobby isn't as "jazzy" as it used to be. They sounded more pop. I felt it was trying to cater to the local guests for which I cannot blame the hotel though I miss the time when I can listen to quality jazz in the lobby before heading out for dinner.

The other noticeable difference though I experienced this in my last stay at the Peninsula is the lack of attentiveness and efficiency in the service in its restaurants. The lobby most especially seemed overwhelmed by the number of those having breakfast in most days we were there. I've never had to queue for a table at Peninsula Shanghai and this is one of the main reason why Ive stayed away from the Peninsula in Hong Kong because of the overwhelming crows in the lobby especially during afternoon tea.

We repeatedly had to ask and follow up for our food and drinks constantly. Flagging a staff is also a matter of chance. Though I felt they tried their very best, there were just too many guests having breakfast and too few servers to ensure optimal dining experience.

We experienced a similar challenge at Yi Long Court though I felt it was worst because the restaurant didnt look very full compared to the breakfast area.

Apart from that, I would say the Pen in Shanghai is still one of my favourite hotels in China!

True Luxury and Service Again!!
Reviewed 4 weeks ago

took a short trip to Shanghai, and as much as I thought it would be fun to try a new hotel, I just could not turn my back on what I know and love. The Peninsula, Shanghai is part of a a hotel family that I have come to love. I always feel as if I am in a perfect place , s soon as I arrive at the airport and am greeted by Peninsula staff, I feel right at hoe and so comfortable even tough I am more than 6000 miles away from my home. The staff is so welcoming and professional and I know they do their utmost to make sure everything is just right. From the bellman , concierge, front desk, spa staff, housekeeping, restaurant staff...Everything is handled so perfectly, it makes all the sense in the world to keep coming back. The rooms are beautifully decorated, the beds are extremely comfortable , the hotel is of the utmost luxury.
I had a great massage and facial by a spa professional named Micky, she was excellent. The concierge team, Danni and Sally and even from afar Sunny Sun who helped me coordinate my reservation while she was at a different property. As well as the front desk staff....A perfectt stay for three nights and I look forward to going back

Its fantastic to use the BMW or Rolls or Mercedes transportation to and from the airport, it just seals the experience up/

Wonderful hotel, easy to walk to the Bund and main shopping street. Its fabulous in everyday

Loved it, second time and can't wait to return.

The rooms are lovely..