85%
Members Recommend
4.5
Very Good 1227 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Walking distance to great clubs, restaurants and shopping
  • Large rooms with panoramic city views through floor-to-ceiling windows
  • Walking distance to Taipingqiao Park and the shops of Huaihai Road
  • Sleek design and modern bathrooms
  • Property is close to Shanghai’s metro and public transportation
  • Rooms feature the Langham’s signature Blissful Beds

What To Know

  • Brand new hotel; many amenities are still yet to open
  • On-site spa and Langham Club floor opening in summer 2011
  • Spa and fitness facilities available at the Langham Yangtze
  • WiFi costs about $20 per day

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
living room property Lobby home Suite condominium

Overview

The Review

A stay at The Langham, Xintiandi, Shanghai places you in the heart of Shanghai, minutes from First National Congress of the CCP and close to The Bund. This 5-star hotel is within close proximity of K11 Art Mall and Shanghai Times Square.

Make yourself at home in one of the 357 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, while 40-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has 21500 square feet (1997 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

How to Get There

The Langham, Shanghai, Xintiandi
No.99 Madang Road
Shanghai, 200021 China

Reviews

4.5 Very Good 1227 Reviews
Fantastic experience at the Langham Shanghai in Xintiandi
Reviewed 1 day ago

The Langham is known for its excellent food and beverages, and its attentive service. We loved the breakfast for its variety, freshness and quality. On the last day with a late checkout we enjoyed a wonderful lunch. Its Cantonese, Indian, Japanese, and other selections were delectable. We loved the Cantonese slow-simmered soup tucked in a little section! The Langham Club was a nice upgrade and a recommended one. The lounge has a wonderful wine selection and delicious little bites. It's great for intimate business meetings or winding down after a long day at the office. We are very happy with our choice.

Excellent customer service and facilities
Reviewed 1 week ago

Been a regular visitor in shanghai and prefer Langham as the first choice being familiar with the property and most importantly the people working here. Ms.Zoe,Mrs.Shirley,Mrs Yun are the ones that has been displaying the top level service and response. You need anything,they are racing to get it done and this is not once ,but all these years whenever i am there. Recently in July 2019 ,(this month)beginning we were in Shanghai Langham and left to Ningbo as we had tickets for the high speed train booked by one of our supplier(as it was raining like cats and dogs we decided to take train).Upon reaching the train station we came to know that one of our passport informations were wrongly entered while booking and we couldn't travel to Ningbo.I called zoe for help and within next 30 minutes she arranged a taxi to Ningbo with the best rate and by the time we had a coffee and small mac burger taxi was there and she made sure that driver took us safely . She did the followup with driver and me throughout the journey..This is what is called as customet sevice and zoe is well known to me and our company for over 4 years.Yun and shirley do their job is the best way with any kind of help we require .The women in langham are the best ones i have seen so far .Keep it up.

Just WOW
Reviewed 2 weeks ago

It was my company stay at the hotel and it was a fantastic experience. Big rooms, outside bar & pool. The concierge services were too good as I was a foreigner they helped me reach destinations on time & right.
Staff was very polite at the front desk and attentive.
It was a good experience at the Langham.

Incredible rooms, breakfast, pool and outdoor bar
Reviewed 2 weeks ago

Had an amazing stay at the Langham.
The breakfast was absolutely incredible with a very large selection of types of cuisine.
From Jamon Serrano from spain, to the French corner with bread, croissants and cheese... Could not have wished for better.
It also conveniently has a VPN allowing to have access to your emails and maps (gmail & gmaps) as this can be very challenging anywhere else.
The swimming pool is beautiful - too bad it is not an outdoor one.
At night, they have a singer coming over to sing and play the piano for a bit, definately something you want to see.

An excellent concierge experience
Reviewed 3 weeks ago

It’s not just the practical benefits such as the location that makes this hotel a great choice. Their concierge offers the warmth and hospitality that, to me, had truly made the difference.

After tireless online search for restaurants and places to visit, we met Momoco at the front-desk and she kindly offered us a list of selections according to our rough criteria. She then helped us make all the reservations, and it turned out as something really exceptional. Perhaps hidden from the typical foreigners’ must-go lists and websites, they were those truly authentic places where one can feel the local Shanghai vibes at its pulse.

By the way, Tang Court is a Chinese restaurant located in the same building, however, please be alarmed that this place is a complete tragedy. We spent almost 5K to dine at a VIP room with 4 people, just to realize we have a very poor food on the table. Nowhere worthy of 3 Michelin stars.

So, here are the takeaways. Do not go to Tang Court but instead listen to Momoco's masterful suggestions. The front-desk concierge are generally great, and so do the porters that follow you after. The rooms are fine with sufficient amenities. Joining their free membership will get you very attractive offerings including a free hotel shuttle that could be used at Langham elsewhere in the world. This is a hotel worthy of repeating.

Thank you, will see you again soon!!